Horrible answering service for after hours. Please invest for quality answering representative
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SANFORD A. KASSEL, A Professional Law Corporation
San Bernardino Personal Injury Lawyer — 59 Client Reviews Analyzed
4.3(59 reviews)SANFORD A. KASSEL, A Professional Law Corporation is a Personal Injury law firm in San Bernardino, CA, located at 650 E Hospitality Ln Suite 580 and reachable at +1909-884-6451. Clients have rated the firm 4.3 out of 5 across 59 public Google reviews, 10 of which include written feedback. The most recent written review is from Kandice Galvan on Apr 25, 2026 (101 days ago).
Owner engagement: SANFORD A. KASSEL, A Professional Law Corporation replies on 17% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Gavin Kassel and Sandy Kassel are the attorneys most frequently named by clients in reviews of SANFORD A. KASSEL, A Professional Law Corporation.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
59 reviews
Years Experience
Practice Areas
Office Location
Consultation
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SANFORD A. KASSEL, A Professional Law Corporation is a personal injury law firm serving clients in San Bernardino, California, located at 650 E Hospitality Ln Suite 580 92408.
Review evidence: Clients have left 59 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other San Bernardino, California firms before you decide.
Quick signals: attorneys named most often in reviews are Gavin Kassel, Sandy Kassel; the Google Business profile for this firm is verified; 33 photos are public on Google; contact the firm to ask about consultation fees.
Contact SANFORD A. KASSEL, A Professional Law Corporation at (909) 884-6451 or visit skassellaw.com for a free case review.
59 public reviews and 20 written reviews.
Most recent written review from Kandice Galvan: Mar 2, 2026 (155 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 25% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Kandice Galvan: Mar 2, 2026 (155 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 2, 2026 (155 days ago). Compare that recency with the other firms you are considering.
Horrible answering service for after hours. Please invest for quality answering representative
Gave great advice! Very thoughtful.
Sanford Kassel has been so much help for me. I’ve never had someone fight so hard for me in my life. I’m lucky to have found him. I definitely recommend him to anyone who needs help. Thank you Mr. Kassel you have no idea how much I appreciate everything you’ve done and continue to do for me.
650 E Hospitality Ln Suite 580, San Bernardino, CA 92408
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Kandice Galvan: Mar 2, 2026 (155 days ago)
Written Reviews
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Average Rating
3.95
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Horrible answering service for after hours. Please invest for quality answering representative
Owner response
Dear Kandice,<br>Thank you for bringing this to our attention. I sincerely apologize for the frustrating experience you had with our after-hours answering service. We strive to provide professional and helpful assistance at all times, and it is clear we missed the mark in this instance.<br><br>I would like to look into this further and speak with you directly to address your concerns and answer any questions you may have. Please visit our contact page at the link below to provide your information so that I can reach out to you personally:<br>https://www.skassellaw.com/contact/<br><br>I appreciate your feedback as it helps us improve our service.<br><br>Best regards,<br>Gavin Kassel
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Gave great advice! Very thoughtful.
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Sanford Kassel has been so much help for me. I’ve never had someone fight so hard for me in my life. I’m lucky to have found him. I definitely recommend him to anyone who needs help. Thank you Mr. Kassel you have no idea how much I appreciate everything you’ve done and continue to do for me.
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Called twice was given the same answer with no explanation. Couldn’t take my case, but I didn’t even give any information about it yet.. because I’m making the same amount at another job and the matter is 2 years ago I couldn’t be helped
Owner response
Dear Ms. Grace:<br>Thank you for reaching out and sharing your feedback. I'm sorry to hear about your experience when you called our office. We strive to provide clear and helpful guidance to everyone who contacts us.<br><br>It sounds like there may have been a misunderstanding during your conversation with one of our staff. We aim to ensure that every potential client understands why we might not be the best fit for their case, especially if it relates to specific legal criteria or timelines. <br><br>Please feel free to contact and ask for me Gavin Kassel. I am happy to answer any question or concerns you might have. <br><br>Very truly yours, <br>Gavin Kassel, Esq.
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Gavin Kassel represented me in my case, along with his wonderful staff and I can honestly say he did a amazing job and was very understanding and willing to help and I just wanna say this was best choice I made with trusting him and I’m very pleased with the outcome. We won the case thanks to him and his very organized staff .
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As a Judge I was already aware Mr Kassels compétence so when my wife had a problem with her employer I retained Mr Kassel to represent her. He couldn't have done à better job. He became extremely knowledgeable about the case, spent plenty of time with her prepareing her for her depos, was more than well prepared to handle the banks managers at their depos, and by the time he was through he was able to have obtained over à very large amount as a settlement from the bank, her employer. If you need attorney I can't recommend anyone more highley. Judge Robert Fawke
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I had the privilege of working with Mr. Sandy Kassel and his son Gavin Kassel at Skassellaw, and I can confidently say that they are the epitome of professionalism and knowledge when it comes to legal matters. Their dedication to the cases they handle is unwavering, and their commitment to achieving the best possible outcomes is truly remarkable. They take the time to thoroughly understand every aspect of their clients' situations and provide invaluable guidance every step of the way. The level of expertise they demonstrate throughout the process is outstanding. They possess an in-depth understanding of the legal landscape that truly sets them apart. Their ability to navigate the complexities of cases is both impressive and reassuring. If you have any employment-related matters, I wholeheartedly recommend Skassellaw. Mr. Sandy Kassel and Gavin Kassel are the best employment attorneys in San Bernardino County, and their track record speaks for itself. I would urge anyone facing employment issues to contact this firm before even considering speaking with HR personnel in their institution. Skassellaw will provide you with a clear understanding of your rights and how they can assist you in achieving a favorable resolution. In summary, working with Skassellaw was a game-changer for me, and I have the utmost confidence in their ability to provide expert legal counsel for any employment-related concerns. Don't hesitate to give them a call; they are truly exceptional in their field.
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Sandy and Gavin were extremely helpful and responsive with my case. I would highly recommend them for any issues regarding employment law.
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Gavin and his staff are so courteous and personable with your case. You will be happy with having him and his team be your attorney. Thanks Gavin & Lisa & team! 😊 I appreciate all of you.
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No comment
Owner response
I'm sorry to see that your experience with our law office did not meet your expectations. We strive for excellence in all we do and take reviews such as yours very seriously.<br><br>Without specific information, it's challenging to address your concerns. I invite you to please reach out to me (Gavin Kassel) so I can help assist and guide you. <br><br>Again, we apologize if our services fell short of your expectations, and we hope for an opportunity to discuss this further and make amends if possible.
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Had a phone consult with Kassel and was highly impressed by his knowledge and helpfulness. When so many other attorneys wouldn't even talk to you without a $500 retainer or consult fee, Kassel was forthcoming, honest and helpful. Super happy I found this firm!
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Needed some legal advice and they still haven’t called me back 5days later. Doesn’t respond. Left a message with “after hours hotline lady” at about 9:30 am on a Monday didn’t realize that was after hours.
Owner response
Hello, I apologize no one got back to you sooner. I was able to locate your message and tried calling you back, however, our call seemed to disconnect. Please feel free to call and ask for Gavin (I am one of the attorneys). I am hopeful I can answer your questions.
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