Im trying to get answers for my incarcerated brother. They're unable to answer the phone let alone give me a straight answer. They wont even answer him. They keep sending me in circles to contact his attorney- however we dont know his public attorney and they keep saying they will contact me again or tells us to contact them at a later date- on multiple occasions. The fact that its appointment only and even when I showed up for an answer no one answered- but less than 10 minutes later some guy walks out and locks the door. It's getting frustrating and shows how unprofessional this place and their employees are. I would never recommend and I hope those who have no choice in the matter like my brother gets a better firm
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