Diane★★★★★Sep 2, 2019 (2477 days ago)
We used her last year and just continue d addressing the issues. Susan is a very knowledgeable attorney and achieved the outcome we wanted
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Susan M Johnson PA
Fort Smith Personal Injury Lawyer — 7 Client Reviews Analyzed
3.3(7 reviews)Susan M Johnson PA is a Personal Injury law firm in Fort Smith, AR, located at 814 N A St #1 and reachable at +1479-785-2700. Clients have rated the firm 3.3 out of 5 across 7 public Google reviews, 4 of which include written feedback. The most recent written review is from Diane on Sep 2, 2019 (2477 days ago).
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
7 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Susan M Johnson PA is a personal injury law firm serving clients in Fort Smith, Arkansas, located at 814 N A St #1 72901.
Review evidence: Clients have left 7 public Google reviews averaging 3.3 out of 5, 4 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Fort Smith, Arkansas firms before you decide.
Contact Susan M Johnson PA at (479) 785-2700 for a free case review.
7 public reviews and 4 written reviews.
Most recent written review from Diane: Sep 2, 2019 (2477 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Diane: Sep 2, 2019 (2477 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
4 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Sep 2, 2019 (2477 days ago). Compare that recency with the other firms you are considering.
We used her last year and just continue d addressing the issues. Susan is a very knowledgeable attorney and achieved the outcome we wanted
Not worth 1 star. Not only did she charge me for "all of her time on my case" but when we actually got to court she told me within 30min of being there we wasn't going to win, and didn't use half of my argument or the so called "stuff she worked on" yet I'm still paying THOUSANDS . I would highly recommend going somewhere else. As a matter of fact I wouldn't use any one from the area. Get a real attorney that isn't in the back pocket of the judge and scared to piss them off.
She was awsome
814 N A St #1, Fort Smith, AR 72901
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Most recent written review from Diane: May 8, 2026 (37 days ago)
Written Reviews
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Assigned Tags (3)
Showing 4 of 4 written reviews.
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Diane
Personal Injury
Unknown
We used her last year and just continue d addressing the issues. Susan is a very knowledgeable attorney and achieved the outcome we wanted
Steven Wilson
Personal Injury
Unknown
Not worth 1 star. Not only did she charge me for "all of her time on my case" but when we actually got to court she told me within 30min of being there we wasn't going to win, and didn't use half of my argument or the so called "stuff she worked on" yet I'm still paying THOUSANDS . I would highly recommend going somewhere else. As a matter of fact I wouldn't use any one from the area. Get a real attorney that isn't in the back pocket of the judge and scared to piss them off.
Brandy Wilhite
Personal Injury
Unknown
She was awsome
Shannon Collier
Personal Injury
Unknown
I had a friend that referred me to Susan Johnson. I didn't know her and had never heard about her. I had an ugly divorce. She didn't play games in the court room. She faught for what was right for my kids and I. To this day I am still referring people to her that are looking for a good attorney. Keep in mind, she IS very busy, but once she is handling your case, it's all about you! She is a no-nonsense woman and fights for the rights that you deserve. My best friend is using her now and is equally pleased. Thank you, Susan!
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