Very informative, super friendly, very helpful explaining the process. Followed up in a very timely matter
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The Black and White Law Firm
Abilene Personal Injury Lawyer — 14 Client Reviews Analyzed
3.3(14 reviews)The Black and White Law Firm is a Personal Injury law firm in Abilene, TX, located at 1290 S Willis St # 125 and reachable at +1325-692-8100. Clients have rated the firm 3.3 out of 5 across 14 public Google reviews, 10 of which include written feedback. The most recent written review is from Connie hooper on May 8, 2026 (88 days ago).
Owner engagement: The Black and White Law Firm replies on 71% of visible Google reviews, and roughly 60% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
14 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Black and White Law Firm is a personal injury law firm serving clients in Abilene, Texas, located at 1290 S Willis St # 125 79605.
Review evidence: Clients have left 14 public Google reviews averaging 3.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Abilene, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Black and White Law Firm at (325) 692-8100 or visit blackandwhitelawfirmtx.com for a free case review.
14 public reviews and 10 written reviews.
Most recent written review from Connie hooper: Mar 26, 2025 (496 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Connie hooper: Mar 26, 2025 (496 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 26, 2025 (496 days ago). Compare that recency with the other firms you are considering.
Very informative, super friendly, very helpful explaining the process. Followed up in a very timely matter
This attorney may do a better job if he's just doing a personal bankruptcy for you but if you have a small business you definitely need to keep looking. I made the mistake of going to him but when things weren't going right he bailed on me and tried to make it look like I was the one that had dropped the ball. It got really hairy for a few days because his office was not communicating with me. Fortunately the Judge gave me the benefit of the doubt.
The Black and White Law Firm did an amazing job with my case. They were very professional and responsive. I would highly recommend to anyone that needs legal services.
1290 S Willis St # 125, Abilene, TX 79605
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Most recent written review from Connie hooper: Mar 26, 2025 (496 days ago)
Written Reviews
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Average Rating
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Unknown
Very informative, super friendly, very helpful explaining the process. Followed up in a very timely matter
Owner response
Thank you for the 5 star review!
Case Type Unspecified
Unknown
This attorney may do a better job if he's just doing a personal bankruptcy for you but if you have a small business you definitely need to keep looking. I made the mistake of going to him but when things weren't going right he bailed on me and tried to make it look like I was the one that had dropped the ball. It got really hairy for a few days because his office was not communicating with me. Fortunately the Judge gave me the benefit of the doubt.
Owner response
Dave - we are sorry you feel you need to post this review. Our goal is to take care of our clients - it serves no one if we fail to do that... and we always want to know what we can do to serve them better. But when our clients miss appointments, fail to provide what we need or produce other necessary parts of the process, we cannot take that blame.
Case Type Unspecified
Unknown
The Black and White Law Firm did an amazing job with my case. They were very professional and responsive. I would highly recommend to anyone that needs legal services.
Owner response
Thank you for recommending us!
Case Type Unspecified
Unknown
Very kind and professional, went out of their way to help us. Mr Black let us know up front what to expect and he was right! The office staff and Mr Black made a scary journey very manageable. Dave L
Owner response
Thank you Dave for this great review!
Case Type Unspecified
Unknown
Unfortunately after my husband died suddenly 3 years ago, I had to deal with bankruptcy. I was referred to Mr. Black by a trusted friend. They are an extremely busy office, but got me in in a timely manner, and walked me through the process in a compassionate nature. I did see Mr. Black on 2 occasions and his staff got back to me within the next day. I thank them for being there when I needed them most Marilyn Maple
Owner response
Thank you Marilyn for your kind words. We are happy to help you in your time of need and it's a pleasure working with you. The Black and White Law Firm
Case Type Unspecified
Unknown
Could not speak for Mr Black himself but his office staff need to either be trained in some degree of customer service or in my opinion completely replaced. Extremely rude, not helpful and will not return phone calls. The staff act as if you are a charity case who is bothering them instead of a paying client. Needless to say, would not recommend to anyone
Owner response
Hi Nessa, thank you for telling us about your experience. We know this was a while ago, but if you would like to discuss this further in length we would like to hear from you. Please email us at lawinfo@blackandwhitelaw.com
Case Type Unspecified
Unknown
wont return your calls, even when it is a time sensitive matter. Secretary always connects you to a persons maillbox phone system to have them return your call, then you have to call again, and again to get help.You never talk to Phil Black after he files the chapter 13 case. Need legal advice after case filed you have to leave a message for the understaff , and again they do not call you back in a timely manner!
Owner response
Hi Martha, thank you for telling us about your experience. We know this was a while ago, but if you would like to discuss this further in length we would like to hear from you. Please email us at lawinfo@blackandwhitelaw.com
Case Type Unspecified
Unknown
We used Monte White to file bankruptcy and I wouldn't recommend him to anyone. We file chapter 13 bankruptcy in 2013 . You didnt see Mr. White you see sub lawyers. In the 90 days they notify your debtors, file to get some of their money on bills . They don't tell you if they don't file you got to file for them with in the 90 days .. We had some they couldn't find their address and we asked do need to help to find their address. She said no because that was address they had on the credit reports.They said after we paid them off chapter 13 in 2016 they don't represent us anymore .Now one of them with the incorrect address has debit collectors harassing us now . Then go to the hospital they harass us about our bills ..So you call White office and they say they don't represent you after cases finalize .You asked them if the hospital can harass you over your bill . They said yes because they didn't file . Then they said they really couldn't give you any advice because Mr. White didn't represent us .That one of the sub lawyers did and she no longer worked there.. So we find where she works call her and she don't return your call .
Owner response
Hi Robin, thank you for telling us about your experience. We know this was a while ago, but if you would like to discuss this further in length we would like to hear from you. Please email us at lawinfo@blackandwhitelaw.com
Case Type Unspecified
Unknown
Seemed to be a normal case then Phil started singing a strange song; I'm recovering from Brain Cancer and still current on My fees, my ex pulls the trigger on her plan of divorce and Phil can't do his job anymore. If your case has a layer of color, find a better attorney. What a waste of my time that could have been avoided with a more professional attorney. If your case has no color of life to it, engage this guy.
Owner response
Hi Michael, thank you for telling us about your experience. We know this was a while ago, but if you would like to discuss this further in length we would like to hear from you. Please email us at lawinfo@blackandwhitelaw.com
Case Type Unspecified
Unknown
Great people!
Owner response
Thank you Michelle!
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