Friendly and supportive
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The Dunken Law Firm
Sugar Land Personal Injury Lawyer — 18 Client Reviews Analyzed
3.2(18 reviews)The Dunken Law Firm is a Personal Injury law firm in Sugar Land, TX, located at 77 Sugar Creek Center Blvd Ste. 600 and reachable at +1713-554-6780. Clients have rated the firm 3.2 out of 5 across 18 public Google reviews, 10 of which include written feedback. The most recent written review is from Lisa Lavergne on May 8, 2026 (88 days ago).
Owner engagement: The Dunken Law Firm replies on 17% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
18 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Dunken Law Firm is a personal injury law firm serving clients in Sugar Land, Texas, located at 77 Sugar Creek Center Blvd Ste. 600 77478.
Review evidence: Clients have left 18 public Google reviews averaging 3.2 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Sugar Land, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 15 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Dunken Law Firm at (713) 554-6780 or visit thedunkenlawfirm.com for a free case review.
18 public reviews and 12 written reviews.
Most recent written review from Lisa Lavergne: Dec 4, 2023 (974 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 33% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Lisa Lavergne: Dec 4, 2023 (974 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Dec 4, 2023 (974 days ago). Compare that recency with the other firms you are considering.
Friendly and supportive
what makes you guys credible
I also file a claim for roundup suit in 2019 never heard nothing from them until a month ago in 2021 they pushed me off to another law firm so I have to go through the whole process again I give up thank for Nothing
77 Sugar Creek Center Blvd Ste. 600, Sugar Land, TX 77478
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Lisa Lavergne: Dec 4, 2023 (974 days ago)
Written Reviews
12
Average Rating
2.92
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12
Assigned Tags (3)
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Friendly and supportive
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what makes you guys credible
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I also file a claim for roundup suit in 2019 never heard nothing from them until a month ago in 2021 they pushed me off to another law firm so I have to go through the whole process again I give up thank for Nothing
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Great staff! They have been very patient with me and helpful with walking me through my claim. Appreciate the guidance.
Owner response
Thank you for your review, Edith. We're happy to hear that our team is on top of everything for you.<br>- The Dunken Law Firm
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I was to get paid LAST NOVEMBER for my lawsuit and that HAS NOT HAPPENED! Now, the phone rings twice and cuts off! I am BEYOND MAD! VERY UNPROFESSIONAL! I guess I will get another lawyer to go after Dunken to get my money.
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I submitted paperwork for a potential case back in January 2020. I tried to contact them about a month ago. Spoke to a lady and told me her system was down, so she couldn't see any updates to my case. I tried to call yesterday several times amd the number got forwarded to a cellphone. Tried to contact them via Facebook. My messages are getting read but no response. This is not professional and darn right rude and annoying!
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Thank you, Kristy. You have been so helpful during this very complicated time in my life. The firm has made me feel like family. I know i would not have received this compensation without you. I had no idea what i was doing and you helped me every step of the way.
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Helpful staff and good prices
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I filled out paperwork in August 2019. They did receive it in August 2019. I was told in November 2019 that they received my medical information. In all this time, they have never contacted me through mail or a phone call to give me any status information on my case. I have never been so disgusted on a company that does not contact the client. The least this law firm can do is keep the client updated.
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Not a good experience at all. Very inconsistent. I settled for an amount and was told I would be rewarded that amount minus 1400.00 to be paid to the law firm, 6 months later I was told that they hired a second attorney to assist, 4 months later I received a check minus 25000,00. 11,000 is what was subtracted from my settlement for the second attorney plus the 1400.00 to Dunken. I asked several times what was the amount being paid to the other attorney and kept being promised a return call. I never received a call but received a check minus a total of 25,000 that was taken from my settlement. I still have unpaid bills from my surgery. I received 16 percent of the settlement.
Owner response
Renee,<br><br>We are sorry to hear that you are disappointed with the amount that you were received for your TVM case. We try to be as transparent as possible throughout the settlement process however we understand that there are sometimes misunderstandings when it comes to the breakdown of funds. After reviewing your disbursement statement, the attorney’s fees taken from your case were not above the contractual and agreed upon amount of 40%. However, there were additional healthcare liens that had to be repaid. We understand how this could cause some confusion regarding about the amount you received but want you to know that we are here to explain. Please feel free to call us and we will be happy to further explain your settlement breakdown.<br><br>Thank you,<br>The Dunken Law Firm
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Does not seem legit at all.
Owner response
Hi Marc, thank you for your feedback, we appreciate it. We are definitely interested in the experience you had with our firm that led to you sharing this insight and review. The Dunken Law Firm was founded in 2015 and has grown to include a strong case management team with a commitment to putting clients first, through our Client Concierge approach. We’ve helped hundreds of women impacted by transvaginal mesh, and we’ve expanded our practice areas to include JUUL, 3M Combat Earplugs, Human Trafficking and others, including defective medical devices. We are a legitimate full-service mass tort law practice with clients we care about. If we can answer any additional questions for you, please reach out at info@dunkenlaw.com.
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Unknown
A fantastic firm to have representing you. Perie, who you will first speak with, is very attentive and will transfer you to the right department. Christie is in the records department and WOW is she knowledgeable; as well as provides as much time as you need and want👍
Owner response
Thank you Joe! We are glad to know you've had a positive experience. We appreciate your feedback and want you to know that we use it to improve our client and potential new client experience. #TeamDunken
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