Thank you for taking my cases on. I am so grateful and feel so blessed.
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The Estes Law Firm
Richmond Personal Injury Lawyer — 42 Client Reviews Analyzed
4.6(42 reviews)The Estes Law Firm is a Personal Injury law firm in Richmond, TX, located at 716 S Union St and reachable at +1281-238-5400. Clients have rated the firm 4.6 out of 5 across 42 public Google reviews, 10 of which include written feedback. The most recent written review is from Toby Whitley on May 8, 2026 (89 days ago).
Owner engagement: The Estes Law Firm replies on 12% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and why people chose this firm. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Estes Law is the attorney most frequently named by clients in reviews of The Estes Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
42 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Estes Law Firm is a personal injury law firm serving clients in Richmond, Texas, located at 716 S Union St 77469.
Review evidence: Clients have left 42 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Richmond, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Estes Law; the Google Business profile for this firm is verified; 11 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Estes Law Firm at (281) 238-5400 or visit estespc.com for a free case review.
42 public reviews and 20 written reviews.
Most recent written review from Toby Whitley: Jan 17, 2026 (200 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 25% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Toby Whitley: Jan 17, 2026 (200 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jan 17, 2026 (200 days ago). Compare that recency with the other firms you are considering.
Thank you for taking my cases on. I am so grateful and feel so blessed.
Im very satisfied with the help and dedication Estes Law Firm provided to me. They are the best! They made sure i was taken care of.. They are true and honest and care about their clients. I will definitely recommend.. Thank you Estes Law Firm!!
I had 2 months before the statue of lim expired. I found Estes in Google after my 1st attorney only knew how to handle TX PIP and dropped me. Estes knew how to handle out of state policies and went to work right away. They told me the process would be slow but it wasn't. Resolution only took about 9 mths. I wish I found them first. I felt instant stress relief after my consultation. The 40% fee is the same as the previous lawyer but the effort and quality is more. I'm very pleased with their service. I would recommend Estes instantly, hopefully you never have to use them. DRIVE SAFE!!!!
716 S Union St, Richmond, TX 77469
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Toby Whitley: Jan 17, 2026 (200 days ago)
Written Reviews
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Average Rating
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Unknown
Thank you for taking my cases on. I am so grateful and feel so blessed.
Case Type Unspecified
Unknown
Im very satisfied with the help and dedication Estes Law Firm provided to me. They are the best! They made sure i was taken care of.. They are true and honest and care about their clients. I will definitely recommend.. Thank you Estes Law Firm!!
Case Type Unspecified
Unknown
I had 2 months before the statue of lim expired. I found Estes in Google after my 1st attorney only knew how to handle TX PIP and dropped me. Estes knew how to handle out of state policies and went to work right away. They told me the process would be slow but it wasn't. Resolution only took about 9 mths. I wish I found them first. I felt instant stress relief after my consultation. The 40% fee is the same as the previous lawyer but the effort and quality is more. I'm very pleased with their service. I would recommend Estes instantly, hopefully you never have to use them. DRIVE SAFE!!!!
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Unknown
When others abandoned me in my time of need The Estes Law Firm stepped in and stepped up to represent me and bring my case to a conclusion with the absolute best possible results. I am and will forever be grateful and thankful for your diligence and professionalism.
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Spoke with sincere and genuine understanding of my situation which I appreciated
Owner response
Thank you, Dora Reynolds, for your kind words! At The Estes Law Firm in Richmond, TX, we're pleased to hear that our team spoke with sincere and genuine understanding of your situation. Your appreciation means a lot to us, and we're here to help with any personal injury matters you may have.
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Unknown
They have done a great job. I thought my case was closed last year ,but they called me out the blue with great news and I thank them for that.
Owner response
<br>Thank you, Bonita Murphy, for your positive feedback! At The Estes Law Firm in Richmond, TX, we're thrilled to have been able to share great news with you and reopen your case. We appreciate your kind words and are here to assist with any further personal injury matters you may have.
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Thanks for All The help with my case I Truly Appreciate all the effort use’s guys put in for my cars mr Gary Freemon and Mr Estes and Team…
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I couldn't have been more pleased with the results. The communication throughout the process was excellent. Naturally there are always uncertainties in any case, but I felt confident throughout. Mr. Estes delivered above and beyond my expectations. Highly recommend. Thank you.
Owner response
Thank you for choosing us to pursue your case, and I am happy that we exceeded your expectations. We always strive to get the best result for all of our clients.
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Very friendly and helpful, gave me the information I needed. Thank you! 🙂
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Excellent attorneys and answer your questions
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This office had my case in a tractor-trailer accident for 18 months, they lacked communication with me. Wouldn't call me with updates and seemed irritated when I would call asking for an update and then without explanation or a phone call sent me a letter saying they dropped my case and left with 4 month to find another lawyer and have an entirely new case built and served. So now I'm just screwed out of any compensation for my injuries and left withassive doctor bills. Don't use these people when it comes to legal matters.
Owner response
We thank you for contacting us to assist you with your legal matter. Unfortunately your claim was barred by law, something that was not disclosed initially by you, perhaps this was merely an oversight, but there was nothing legally we could help you with since you had already collected compensation from another source which barred us from pursuing your case. I understand your frustration, we are frustrated as well for the time, expense, and medical treatment you received on our dime that we couldn’t collect for due to initially wrong information, but giving us one star for something that is outside our control is not proper. We hope that you can come to peace with the outcome and wish you well.
Case Type Unspecified
Unknown
Good people but they don’t work hard for your case. We had to change due to that. Also the lawyer was very blunt and Unsympathetic to the case in general!!!
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