I was nervous about calling a lawyer, but they put me at ease right away. They explained things in regular language and took care of all the paperwork. It was a huge relief not having to stress about anything.
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The Kaufman Law Firm
Thousand Oaks Personal Injury Lawyer — 81 Client Reviews Analyzed
4.7(81 reviews)The Kaufman Law Firm is a Personal Injury law firm in Thousand Oaks, CA, located at 4580 E Thousand Oaks Blvd #190 and reachable at +1818-564-7938. Clients have rated the firm 4.7 out of 5 across 81 public Google reviews, 10 of which include written feedback. The most recent written review is from Angelina Seay on Apr 25, 2026 (188 days ago).
Owner engagement: The Kaufman Law Firm replies on 23% of visible Google reviews, and roughly 32% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
81 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Kaufman Law Firm is a personal injury law firm serving clients in Thousand Oaks, California, located at 4580 E Thousand Oaks Blvd #190 91362.
Review evidence: Clients have left 81 public Google reviews averaging 4.7 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Thousand Oaks, California firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Kaufman Law Firm at (818) 564-7938 or visit harriskaufman.com for a free case review.
81 public reviews and 20 written reviews.
Most recent written review from Angelina Seay: Mar 14, 2026 (230 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 60% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Angelina Seay: Mar 14, 2026 (230 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 14, 2026 (230 days ago). Compare that recency with the other firms you are considering.
I was nervous about calling a lawyer, but they put me at ease right away. They explained things in regular language and took care of all the paperwork. It was a huge relief not having to stress about anything.
They explained my options in a way that actually made sense to me.
I was referred to Nick Lynes by my neighbor who works in corporate law. Nick is a very candid, trustworthy and caring attorney who provides an honest and factual case assessment. He cares about people and even called me back after the firm confirmed they could not take my case and offered me some additional legal advice. Thank you, Kaufman Law. If I can refer you to others in the future, I will. I am sincerely grateful. Jenny Sharma
4580 E Thousand Oaks Blvd #190, Thousand Oaks, CA 91362
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Angelina Seay: Mar 14, 2026 (230 days ago)
Written Reviews
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4.90
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I was nervous about calling a lawyer, but they put me at ease right away. They explained things in regular language and took care of all the paperwork. It was a huge relief not having to stress about anything.
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They explained my options in a way that actually made sense to me.
Owner response
Thank you and we’re glad we could explain your options clearly. Please reach out anytime if you need further assistance.
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I was referred to Nick Lynes by my neighbor who works in corporate law. Nick is a very candid, trustworthy and caring attorney who provides an honest and factual case assessment. He cares about people and even called me back after the firm confirmed they could not take my case and offered me some additional legal advice. Thank you, Kaufman Law. If I can refer you to others in the future, I will. I am sincerely grateful. Jenny Sharma
Owner response
Thank you Jenny! We’re grateful for the opportunity to assist you.
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No matter how many questions I had, they never lost patience with me.
Owner response
Thank you Susan!
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Very friendly and helpful experience reaching out to The Kauffman Law firm. I felt comfortable and heard sharing my story.
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Great understanding of law ! Excellent service with actual human beings !!
Owner response
Thank you Teri! We’re glad to assist whenever needed.
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From start to finish, things felt handled and under control.
Owner response
We appreciate the opportunity to assist you and value your feedback.
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I cannot share how phenomenal my experience was with this firm. Top notch guidance, communication, support amongst many other things a client looks for in a law firm.
Owner response
Tim, thank you so much for this review. We work hard for our clients and these notes, however brief, are very meaningful. Thank you so much. MK
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I was recommended to Kaufman law firm, and although a portion of my need was not an area of expertise for this particular law firm, I was given recommendations and help on where to find exactly what I need. I was working with “Kaye”- And if you need to have someone who has a phone voice that will put you at ease and give you an instant sense of comfort and welcomeness then call Kaufman and see if they have what you need.
Owner response
Thank you Joseph! We are always here to help
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Firm was prompt and helpful even though not there usual case.
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Today’s meeting with Nick was very much appreciated. Not only was Nick professional and very knowledgeable, but very empathetic towards my situation, which made this whole experience easier. If you’re looking for trust and transparency, Nick from The Kaufman Law Firm is second to none!
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Update 11/19: After my review, both Matt and his partner Nick reached out to me to apologize for the drop in communication. Nick spoke to me and reviewed my situation and we talked through my concerns with what transpired. I appreciate them both reaching out to apologize and still being willing to talk through what transpired with my employer. ——————————————- Sadly disappointed with the lack of communication from this firm. I completed their online request form on 10/23 and received a call on 10/24 to go over my situation. Since it was Friday, they said they would get back to me early the following week. Monday passes, then Tuesday without a call so I called on Wednesday, 10/29 to see what was going on since I was on a time crunch with my employer to resign and wasn’t sure if I had a case. They said they would get back to me the following day, two days max. I never heard back and called first thing on Monday, 11/3 to see what to do since I was put under pressure by my employer to submit my resignation. They said they’d get back to me asap and here we are on 11/11 and no one’s followed up with me and my hands were tied so I had to resign. Super unfortunate this office could not respond, even if they were too busy to take on my situation, they could have been forthcoming and said so or referred me somewhere else. I really just wanted some guidance and to understand the law vs what I was being told by my HR department. Hopefully others don’t have the same experience since there are many positive reviews of this office…
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