The Kronzek Firm PLC

My name is not Marena

I’m fully aware that "Chuck" will likely respond defensively to this review, as accountability for himself and his firm is not his strong suit. That said, I will be echoing what many other reviewers have already said. The attorney I was assigned repeatedly told me things like “we’ll file your motion tomorrow” or “I am working on it now,” and weeks turned into months with nothing actually being done. Despite being reassured that my case was being handled, there was zero movement. Because of this, I nearly ended up in contempt and was lectured by the judge for not filing a motion — the exact thing I hired the firm for and something I had been told over and over was being taken care of. I brought this to the attention of firm leadership and was told they would keep a closer eye on my case. That never happened. More time passed, more billing occurred, and still no progress. I was also billed for things that never happened and accounting never responded when I brought it to their attention. I eventually hired a different attorney, and meaningful action was taken almost immediately. If you’re okay paying for false promises instead of results, this firm may be fine. Otherwise, I would strongly suggest looking elsewhere.

"A man incapable of shame is a man incapable of redemption".. Charles reveals the extent of his character in his responses to criticism... "Vile" is the only word I can muster.. DO NOT HIRE.

Zero stars! Paid over 7k! They did nothing they said they would do hardly. When you first go into speak with them make sure everything they say is in writing before you pay a dime.. actually just go else where! They sent the same emails regarding topics that were already discussed, as if they were not taking notes and racked up a larger bill for me while doing it. They did not subpoena the people they said they would into court. They did not retrieve paperwork/evidence that I submitted to the courts in an improper manner. Who knew you had to have a copy for everybody... Either way they didn't get it and submitted properly like they said they would. They did not get the police report they said needed and that they would get! They did not fight for my rights and I lost custody of my daughter who now is struggling in her mom's home. They have no respect and got pushy when I questioned the way they were representing me. The did not push the purjury that my ex committed and they are not respectable people! Stay away from this FIRM! "YOU REPLY" to my review with... Sorry we made you leave my office.. don't act like you didn't go in front of Judge Garcia with me buddy! You never made me leave! Emails, you did send send me emails asking the same crap twice! Emails are only one of my complaints you y'all! Truth is, I'm done trying to make it right with you. That's why I put it on your page for everyone to see. I don't leave reviews ever and have no reason to dirty up your name just for fun.

I hired this law firm to represent me in a custody case against my ex — a situation I’ve unfortunately had to face many times, and every single time he’s been denied. I retained their services and paid around $4,500 upfront, expecting professional guidance and advocacy. Instead, I was told there was nothing they could do for me, that I was essentially screwed, and that I would likely end up paying my ex’s attorney fees in addition to more money owed to them beyond the retainer I had already paid. I ultimately decided to fire this attorney, represent myself, and I won the case without their help. This experience left me feeling like the firm cared far more about collecting fees than about fighting for their client. I felt unsupported, dismissed, and taken advantage of at a time when I needed real legal representation. If you’re looking for a lawyer who will truly advocate for you and not just drain your wallet, I strongly recommend looking elsewhere.

It's been a few years since Chuck walked with me through through a very contentious divorce and several issues that popped up in the years afterward. Through all I was treated in many ways like I was his only client. He knows the law, the system, and the players and overall has made some scary times of uncertainty a lot less scary. Most importantly, he cares. I would recommend him to anyone looking for representation in a divorce or custody situation.

Charles Kronzek was very thorough, communicative, and helpful. Everything you want from an attorney!

I’m leaving this review not as a reflection of your services, but due to the nature of the owner’s responses to client feedback. As someone in business development, I hold communication and professionalism in high regard—especially in difficult situations. I was considering retaining your firm to represent one of my employees, but I was disheartened to see responses that, in my opinion, did not uphold the level of professionalism I would expect from a legal representative. Even when facing criticism, I believe it's important to respond with composure and respect, rather than engaging at the same tone or level. That kind of maturity builds trust and earns long-term clients. I sincerely hope to see growth in how communication is handled going forward, and I wish your team the best. Thank you for taking the time to read and consider this feedback.

I would highly recommend this law firm. They were understanding, respectful and most of all responsive. They answered any questions we had and went above and beyond helping us understand what we needed to be prepared, a long with meeting with us. Thank you Kronzek law firm. We felt we were in the best hands.

Kyle was a horrible attorney, never once did he fight for my daughter and I, paid him good money to help us and all he did in the end was quit and throw us to the wolves. I wouldn’t ever recommend this law firm especially the attorney Kyle wow he sucks