Ms. Chanel was very kind during the call.
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The Law Office of Chanel Payne
Marietta Personal Injury Lawyer — 39 Client Reviews Analyzed
4.7(39 reviews)The Law Office of Chanel Payne is a Personal Injury law firm in Marietta, GA, located at 19 Park St SE and reachable at +1404-219-8330. Clients have rated the firm 4.7 out of 5 across 39 public Google reviews, 10 of which include written feedback. The most recent written review is from Roxo Translations on May 8, 2026 (87 days ago).
Owner engagement: The Law Office of Chanel Payne replies on 64% of visible Google reviews, and roughly 16% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, personal attention, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Chanel Payne is the attorney most frequently named by clients in reviews of The Law Office of Chanel Payne.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
39 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Law Office of Chanel Payne is a personal injury law firm serving clients in Marietta, Georgia, located at 19 Park St SE 30060.
Review evidence: Clients have left 39 public Google reviews averaging 4.7 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Marietta, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Chanel Payne; the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Law Office of Chanel Payne at (404) 219-8330 or visit cpaynelegal.com for a free case review.
39 public reviews and 20 written reviews.
Most recent written review from Roxo Translations: Sep 3, 2025 (334 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Roxo Translations: Sep 3, 2025 (334 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Sep 3, 2025 (334 days ago). Compare that recency with the other firms you are considering.
Ms. Chanel was very kind during the call.
Still awaiting payment !Very unprofessional, I will follow up with details in next review !
Ms. Chanel Payne is the best lawyer ever! She helped me a lot and kept me posted through everything. I definitely recommend everyone to go to her!!
19 Park St SE, Marietta, GA 30060
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Roxo Translations: Sep 3, 2025 (334 days ago)
Written Reviews
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Case Type Unspecified
Unknown
Ms. Chanel was very kind during the call.
Case Type Unspecified
Unknown
Still awaiting payment !Very unprofessional, I will follow up with details in next review !
Owner response
At The Law Office of C. Payne, we hold ourselves to the highest professional standards and take client matters very seriously. After reviewing our records, we can confirm that we have never represented or provided services to anyone by this name. We believe this review is misleading and not related to any actual client experience. We have reported this matter to Google for further review. We remain fully committed to providing exceptional legal service and transparent communication to all of our clients.
Case Type Unspecified
Unknown
Ms. Chanel Payne is the best lawyer ever! She helped me a lot and kept me posted through everything. I definitely recommend everyone to go to her!!
Owner response
We are so happy for you and your family ! Thanks for trusting us
Case Type Unspecified
Unknown
I am very satisfied with the service !!! she always answers my questions very clearly. she is the best
Owner response
Thank you so much! we are only here for our clients
Case Type Unspecified
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I always highly recommend them when people ask me about a good lawyer.
Owner response
Thank you! we really appreciate your business!
Case Type Unspecified
Unknown
I contacted the Law offices of Chanel Payne as I needed assistance with an adjustment of status in order to obtain a green card. From the very beginning the entire staff was knowledgeable, communicative and warm. They helped streamline the entire application process which has now concluded with a favorable decision. Chanel is so dedicated and good at what she does, I would recommend her services wholeheartedly.
Owner response
Working with you was such a pleasure!
Case Type Unspecified
Unknown
I was very satisfied with the service. She is an understanding and compassionate lawyer. I found her to be reliable, courteous and professional. She is wicked smart and really made a difference in my case and my life. Chanel Payne and her team showed attention, care, and professionalism. I definitely recommend her .
Owner response
Thank you so much! you were so easy to work with!
Case Type Unspecified
Unknown
Chanel is the absolute best! She took her time to understand my particular case and executed a plan that ensured the case would be in my favor! A+++++ service and results!
Owner response
Thank you so much! you make my job worthwhile!
Case Type Unspecified
Unknown
Definitely Chanel is a great professional and have a great team! I still really impressed on how everything on my case went so fast to the success!! I HIGHLY RECOMMEND Chanel Payne!!!
Owner response
Thank you so much! we are still so happy for you!
Case Type Unspecified
Unknown
I highly recommend her services. She is a true professional along with her team. She helped me with my name change process and can’t thank her enough. From our first meeting she explained to me what I could expect every step throughout this process and communicated every step along the way.
Owner response
Thanks for your kind review!
Case Type Unspecified
Unknown
Chanel is the best lawyer for anyone who needs help with immigration services. Among so much uncertainty and doubt, hearing different things from different people, she was able to help me with any questions and concerns I had, and took great care of my case. After less than a year and a half, I now have my Green Card in hands, thanks to her and her team.
Owner response
Thank you! We are very happy for you
Case Type Unspecified
Unknown
Highly recommend her service! She is very professional, and compassionate person. She helped my mother with her papers, and also with my step father’s process. She offers great price as well. Thank you so much! She is greatly appreciated by our family.
Owner response
It was out pleasure to assist in your case!
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Last review 332d ago
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