Communicative and helpful, thanks!
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The Law Office of James L. Riotto
Albany Personal Injury Lawyer — 23 Client Reviews Analyzed
4.3(23 reviews)The Law Office of James L. Riotto is a Personal Injury law firm in Albany, NY, located at 120 Broadway and reachable at +1585-666-7960. Clients have rated the firm 4.3 out of 5 across 23 public Google reviews, 10 of which include written feedback. The most recent written review is from Elias Smith on May 8, 2026 (90 days ago).
What reviewers consistently praise: help during a stressful moment, patience through a long case, and care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: The Law is the attorney most frequently named by clients in reviews of The Law Office of James L. Riotto.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
23 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Law Office of James L. Riotto is a personal injury law firm serving clients in Albany, New York, located at 120 Broadway 12204.
Review evidence: Clients have left 23 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Albany, New York firms before you decide.
Quick signals: attorneys named most often in reviews are The Law; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Law Office of James L. Riotto at (585) 666-7960 or visit riottolaw.com for a free case review.
23 public reviews and 20 written reviews.
Most recent written review from Elias Smith: Feb 8, 2025 (544 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Elias Smith: Feb 8, 2025 (544 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 8, 2025 (544 days ago). Compare that recency with the other firms you are considering.
Communicative and helpful, thanks!
I'm Very Happy I chose The Law Office Of James Riotto to represent me for 2 moving violations. Speeding (72 in a 55mph) and following too closely. I'm A CDL Driver and while being tailgated in my personal car I reacted poorly and uncharacteristically and proceeded to tailgate that vehicle. The office was able to plead it down to 2 parking violations. I've been a fairly safe driver before this incident and hadn't received a moving violation in about 10 years so I believe this helped my case immensely. Destinee Kessler and Brian Persons were Extremely Helpful and I'm glad I chose this office for representation! Thank You So Much!
Was a great experience working with Riotto Law. Everyone was professional and extremely helpful!
120 Broadway, Albany, NY 12204
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Elias Smith: Feb 8, 2025 (544 days ago)
Written Reviews
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Communicative and helpful, thanks!
Case Type Unspecified
Unknown
I'm Very Happy I chose The Law Office Of James Riotto to represent me for 2 moving violations. Speeding (72 in a 55mph) and following too closely. I'm A CDL Driver and while being tailgated in my personal car I reacted poorly and uncharacteristically and proceeded to tailgate that vehicle. The office was able to plead it down to 2 parking violations. I've been a fairly safe driver before this incident and hadn't received a moving violation in about 10 years so I believe this helped my case immensely. Destinee Kessler and Brian Persons were Extremely Helpful and I'm glad I chose this office for representation! Thank You So Much!
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Unknown
Was a great experience working with Riotto Law. Everyone was professional and extremely helpful!
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I am so thankful. It is hard to deal with the court system out of state. They got everything done and a timely fashion and kept me informed every step of the way.
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Great Service,
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Got results that I expected. Point reduction and a parking ticket instead of the speeding ticket with Florida Court. I would use the law office again.
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Very unprofesional law firm. They were paid in full and still closed my file. James was quite disrespectful on the phone and even slammed it when he hung up the phone. I wouldnt recommend these people at all. Didnt give me time to explain my situation.
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He was very unprofessional, and disrespectful. Took $500, did nothing with it, and demanded the rest of the money. He didn’t even show up for the court appearance. Do not recommend, whatsoever.
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Scam Me Out Of My $500, Very unprofessional, Lawyer was very disrespectful and Sounded like a bully, They didn’t get anything done regarding my case, Poor Communication From There Clerk Samantha she acts like she doesn’t know what’s going on, Wouldn’t recommend anybody wasting there hard earned money on this firm.100% Worst Lawyer Firm I ever came in contact with.
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I was referred to the Riotto firm by an out-of-town attorney My traffic case was professionally handled with an OUTSTANDING result, much better than I expected. I'm very grateful to the team at The Law Office of James L. Riotto and recommend them highly.
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Great law office to work with. Everyone was wonderful. Just a few simple emails and phone calls and my ticket was reduced without me having to go to court. Made the whole situation so easy. Would definitely use them again!
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I hired The Law Office of James Riotto a few months ago to help with a traffic ticket in Ontario County, NY. Jim was great to work with as was the rest of his staff. He got a huge points reduction for me and I couldn't be happier. I would highly recommend hiring this firm if you have a legal need. They were awesome to work with.
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