Ashely, who is at the Tyler Branch, returned my phone call in record time. She listened to my concerns, validated me, and reassured me that there were some hiccups, but the ball is still rolling!! We need more people in the world like her, she is the definition of customer care. When a call goes from angry, to laughing at the end, you know you found good people!! I also want to add Jamie transferred me to Ashley with understanding and empathy. With the weight of the stress on my shoulders, it’s really nice to have a team that works together to help their clients.
Analyzing Data...