Does not keep his word
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Request a free case review from The Law Offices of Bruce Bain, PLLC in Tyler, Texas.
The Law Offices of Bruce Bain, PLLC
Tyler Personal Injury Lawyer — 13 Client Reviews Analyzed
3.5(13 reviews)The Law Offices of Bruce Bain, PLLC is a Personal Injury law firm in Tyler, TX, located at 100 E Ferguson St # 500 and reachable at +1903-570-3088. Clients have rated the firm 3.5 out of 5 across 13 public Google reviews, 10 of which include written feedback. The most recent written review is from Joey B on May 8, 2026 (91 days ago).
Owner engagement: The Law Offices of Bruce Bain, PLLC replies on 8% of visible Google reviews — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Bruce Bain is the attorney most frequently named by clients in reviews of The Law Offices of Bruce Bain, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
13 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Law Offices of Bruce Bain, PLLC is a personal injury law firm serving clients in Tyler, Texas, located at 100 E Ferguson St # 500 75702.
Review evidence: Clients have left 13 public Google reviews averaging 3.5 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tyler, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Bruce Bain; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Law Offices of Bruce Bain, PLLC at (903) 570-3088 for a free case review.
13 public reviews and 11 written reviews.
Most recent written review from Joey B: Dec 5, 2024 (610 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 9% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Joey B: Dec 5, 2024 (610 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Dec 5, 2024 (610 days ago). Compare that recency with the other firms you are considering.
Does not keep his word
Not a good attorney. Does not return phone calls or emails. Literally didn’t hear from him for a stint of 6 months. I hired him to handle a very simple case. I literally got nothing. Took my money and did not do anything he said. 3500 dollars down the drain. Do not hire this man.
If you want someone that never calls you back, never answers emails and takes forever to finish stuff … call Bruce.
100 E Ferguson St # 500, Tyler, TX 75702
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Most recent written review from Joey B: Dec 5, 2024 (610 days ago)
Written Reviews
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Average Rating
3.55
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Does not keep his word
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Not a good attorney. Does not return phone calls or emails. Literally didn’t hear from him for a stint of 6 months. I hired him to handle a very simple case. I literally got nothing. Took my money and did not do anything he said. 3500 dollars down the drain. Do not hire this man.
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Unknown
If you want someone that never calls you back, never answers emails and takes forever to finish stuff … call Bruce.
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Unknown
I’m hoping my review helps some others understand some of the other reviews left on here. I just used him for my child custody case after I got word of mouth, that he was good. At first it was like any other consultation I’d taken. Nothing stood out or seemed special. Communication was mostly through email and some calls. I called a few times one of them he apologized and said he’d just taken on 3 other cases, which worried me (as it would anyone). Days before my court date, I was concerned they weren’t prepare due to minimal conversation. The day before, he called asked questions and talked me through it. I felt much better and even told my family I felt he was prepared. The day of, he was very communicative. Encouraging and positive. We talked some things through before and seemed to have me relaxed. Court went much better than I even thought it would. He made light remarks to ease the court, was extremely polite to the other family, judge, and attorney. He was stern and even stepped in when he saw I needed help. I was extremely pleased with the outcome! The judge was extremely fair to both the dad and I, considering everything. My child’s dad even told me after that Bruce was trying for more than I expected, which is what I expected and paid for. I would recommend Bruce and say the money is worth it! Don’t question his abilities or what he’s doing because at the end of the day he’s going to show up, be prepared, and ready to fight for you, even when you don’t know he is.
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Bruce was able to help me during a difficult time, and make my experience as pleasant as possible. I highly recommend him to anyone going through a family law case, and plan to use him for any future issues I may have.
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Mr Bain returned my call promptly, he was straightforward with his advice, though we diddnt use his services, I have no issues and would recommend him.
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Bruce is at the top of his field. I know him from the perspective of a client, and also as his opponent in court. He is very knowledgeable and highly experienced. I know when I see him on the other side of a case, I am facing a skilled and prepared counterpart. I've been trying cases for 27 years, and I chose Bruce to help me when I needed representation. He coordinated with me and made sure to do what we needed, but no more. He got great results for a very reasonable fee. I could not be more pleased at the job he did.
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Would not return calls blamed being over worked, talked about how he just got yelled at by another client and showed no remorse, did not review my case, not prepared at court hearings made us look like fools, once I fired I asked for a receipt and to this day I have yet to receive brake down of charges this was back in June/July Stay away from this guy
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After having a horrible experience with two other attorneys full of excuses and not fight in a previous case I wasn't excited when me and my wife had to hire another one for a small issue that came up. Boy was I glad she hired Bain!! He fought for us even when we didn't want to anymore, and HE WON!!! Hard nose and stands for what is right!! Will never think twice about hiring or recommending anyone else! He was awesome which is an experience we haven't had before we met him!
Owner response
Very nice of you to say. It was a pleasure representing your family.
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I was a single mom who was owed a lot of money by a dead-beat, but no more! Bruce Bain successfully transferred my case to the county where I live and got me every penny I was owed. From the initial meeting he was impressively intelligent and also compassionate. He kept my case moving forward and is not afraid to go to court. If you need a knowledgeable family law attorney-hire Bruce Bain! He's going to fight for your rights and treat you with respect. The evidence speaks for itself-he's the best and that's what you want on your side!
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After searching for months for the right attorney, I was referred to Bruce. Thank God! Bruce is very intellegent, proactive, professional, and strategic in all that he does. He is kind, and respectful and is aggressive in the court room without being inappropriate. He has counseled me, and helped me get through my legal battle in a manner that I know that any other attorney could not do with such clarity and conviction. If you need an attorney that can handle complex civil cases, Bruce and his assistant Laura will go above and beyond to ensure you have the outcome you need.
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