I gave these attorneys a second chance and deeply regret it. My workers’ comp case has now been open for a full year with zero progress. Months into the case I left a negative review due to complete radio silence. They called within minutes, apologized, said my case was being reassigned to a new case worker, and promised that this new person would be far more available and communicative. They also demanded I remove the review. I believed them, deleted it, and hoped things would get better. They didn’t. Since that single phone call, I have called numerous times, spoken to the front desk, and left multiple messages — zero callbacks. The new case worker has never reached out again. I recently received a letter from my work insurance denying liability for my injury, and my assigned case worker still hasn’t contacted me with a single update. No QME appointment has been scheduled. Nothing. I am moving out of state in a month and have no idea where my case even stands. MVP Trial Lawyers may have helped other clients, but for me they have shown a total lack of communication, customer service, professionalism, and attentiveness. They have completely lost my trust. I cannot recommend them to anyone. UPDATE: I am updating this review for now to 3 stars since my case manager reached out within hours of this review (as predicted). Once my case is settled, I may update this review again. It is sad that it takes a negative review to finally get communication.
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