Naomi Riley★★★★★Sep 10, 2024 (674 days ago)
Christine was very clear and helpful with the filing and hearing process, answered all my questions, and made a scary process much less intimidating.
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Thurston Law Firm
Schaumburg Personal Injury Lawyer — 53 Client Reviews Analyzed
5.0(53 reviews)Thurston Law Firm is a Personal Injury law firm in Schaumburg, IL, located at 10 S N Martingale Rd #400 and reachable at +1312-818-8008. Clients have rated the firm 5.0 out of 5 across 53 public Google reviews, 49 of which include written feedback. The most recent written review is from Naomi Riley on Sep 10, 2024 (674 days ago).
Owner engagement: Thurston Law Firm replies on 83% of visible Google reviews — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Thurston Law is the attorney most frequently named by clients in reviews of Thurston Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
53 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Thurston Law Firm is a personal injury law firm serving clients in Schaumburg, Illinois, located at 10 S N Martingale Rd #400 60173.
Review evidence: Clients have left 53 public Google reviews averaging 5.0 out of 5, 49 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Schaumburg, Illinois firms before you decide.
Quick signals: attorneys named most often in reviews are Thurston Law; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Thurston Law Firm at (312) 818-8008 or visit thurstonlawfirm.com for a free case review.
53 public reviews and 49 written reviews.
Most recent written review from Naomi Riley: Sep 10, 2024 (674 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 83% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Naomi Riley: Sep 10, 2024 (674 days ago)
Mentioned in 28 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 27 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 22 reviews, with an average 5.0-star rating when clients talk about this theme.
44 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Sep 10, 2024 (674 days ago). Compare that recency with the other firms you are considering.
Christine was very clear and helpful with the filing and hearing process, answered all my questions, and made a scary process much less intimidating.
Excellent Service - They made a difficult issue go smoothly and worked to make sure I understood everything correctly. Christine was fantastic with reminders and running through everything so that I was ready.
Christine was very helpful with the entire process. Especially when responding to questions promptly. 100% recommend
10 S N Martingale Rd #400, Schaumburg, IL 60173
Recent crash data for the area around Thurston Law Firm loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Naomi Riley: May 8, 2026 (69 days ago)
Written Reviews
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Showing 10 of 10 written reviews.
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Naomi Riley
Personal Injury
Unknown
Christine was very clear and helpful with the filing and hearing process, answered all my questions, and made a scary process much less intimidating.
Wendy Hart
Personal Injury
Unknown
Excellent Service - They made a difficult issue go smoothly and worked to make sure I understood everything correctly. Christine was fantastic with reminders and running through everything so that I was ready.
David Bloom
Personal Injury
Unknown
Christine was very helpful with the entire process. Especially when responding to questions promptly. 100% recommend
Xitlali Lopez
Personal Injury
Unknown
My husband and I are extremely grateful for the help Thurston Law Firm provided for us from beginning to end. Christine has no idea the relief and peace we finally feel. We’re so glad she was able to help guide us and make our filing process as smooth as possible. Would definitely recommend her to anyone going through financial hardship.
Jeff Marshall
Personal Injury
Unknown
Thurston Law Firm was extremely helpful in providing the information I needed to make a decision on how to go through the process. Christine is professional, knowledgeable and kind as she guided me through each step. I highly recommend retaining Thurston Law.
Arsel Vitug
Personal Injury
Unknown
I thought I had no other options to deal with all my debt until I was referred to Thurston Law Firm. Christine and the team were patient and made the process very smooth. I highly recommend Thurston Law Firm!
Fezw0rth
Personal Injury
Unknown
Great communication and professional throughout the process. Thanks again
Debra Starks
Personal Injury
Unknown
Christine was very professional and patiently answered all of my questions promptly. I would recommend her for your legal services.
Ashley Hannon
Personal Injury
Unknown
Christine always answered my questions and put me at ease. She took care of everything and explained what the process would be like and what I could expect. I was super nervous and afraid of making the wrong moves or messing things up, but Christine eased my stress and I am able to enjoy life again.
Jenna Collier
Personal Injury
Unknown
Christine was thorough, to the point and professional. She responded quickly to any questions or concerns and ensured that the process ran smoothly. I would recommend her to any family or friend.
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