Not happy with Ticket Doctor. Needed help with speeding ticket. Sue at Ticket Doctor kept delaying me. Almost had license suspended. Took care of situation myself. Asked for refund. Everytime I call, no return call. No refund!
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Ticket Doctor
Syracuse Personal Injury Lawyer — 82 Client Reviews Analyzed
3.8(82 reviews)Ticket Doctor is a Personal Injury law firm in Syracuse, NY, located at 333 E Onondaga St #300 and reachable at +1315-479-7874. Clients have rated the firm 3.8 out of 5 across 82 public Google reviews, 42 of which include written feedback. The most recent written review is from Lynn Dunsmoor on Mar 11, 2026 (93 days ago).
What reviewers consistently praise: care for the whole situation, communication and updates, and patience through a long case. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
82 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ticket Doctor is a personal injury law firm serving clients in Syracuse, New York, located at 333 E Onondaga St #300 13202.
Review evidence: Clients have left 82 public Google reviews averaging 3.8 out of 5, 42 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Syracuse, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 4 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ticket Doctor at (315) 479-7874 or visit ticketdoctor.net for a free case review.
82 public reviews and 42 written reviews.
Most recent written review from Lynn Dunsmoor: Mar 11, 2026 (93 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Lynn Dunsmoor: Mar 11, 2026 (93 days ago)
Mentioned in 18 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 24 reviews, with an average 2.8-star rating when clients talk about this theme.
Mentioned in 14 reviews, with an average 3.9-star rating when clients talk about this theme.
24 reviews touch this theme, including 14 clearly negative mentions and 0 mixed mentions.
13 reviews touch this theme, including 5 clearly negative mentions and 1 mixed mentions.
42 reviews currently have no visible owner response, so the written feedback matters more than response style.
Not happy with Ticket Doctor. Needed help with speeding ticket. Sue at Ticket Doctor kept delaying me. Almost had license suspended. Took care of situation myself. Asked for refund. Everytime I call, no return call. No refund!
I can't say Enough about this Firm! From the first call with Sue She told me everything I need to know.The Ticket Doctor took care and got results with in 2 weeks! It all turned out perfect! And Sue is very professional and very Kind!! Go Ticket Doctor!! Give them a call if your looking for help on a ticket you received you will be Happy with the Out come!!
Nice law
333 E Onondaga St #300, Syracuse, NY 13202
Recent crash data for the area around Ticket Doctor loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Lynn Dunsmoor: May 8, 2026 (35 days ago)
Written Reviews
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Average Rating
4.20
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Reviews (90d)
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Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Lynn Dunsmoor
Personal Injury
Unknown
Not happy with Ticket Doctor. Needed help with speeding ticket. Sue at Ticket Doctor kept delaying me. Almost had license suspended. Took care of situation myself. Asked for refund. Everytime I call, no return call. No refund!
keith poirier
Personal Injury
Unknown
I can't say Enough about this Firm! From the first call with Sue She told me everything I need to know.The Ticket Doctor took care and got results with in 2 weeks! It all turned out perfect! And Sue is very professional and very Kind!! Go Ticket Doctor!! Give them a call if your looking for help on a ticket you received you will be Happy with the Out come!!
Mohammed Obaid
Personal Injury
Unknown
Nice law
Kim Infanti
Personal Injury
Unknown
Fabulous people. I received a speeding ticket, and the Ticket Doctor team graciously called me back the same day I sent in my inquiry and explained how the DA in the county where I was pulled over handled traffic violations. Instead of taking my money needlessly (when another attorney wanted to charge $550), they sent me to a link that explained exactly what I had to do to resolve the ticket. You can't put a price on that kind of honesty and genuine kindness, not to mention ethical practices. I hope to not cross paths with the Ticket Doctor again, but I am so grateful for my initial experience and will recommend the team to any family and friends who receive tickets!
Jaylin Orellana
Personal Injury
Unknown
I had an amazing experience with Ticket Doctor! Sue was extremely helpful! She helped reduce my speeding ticket and made the whole process really easy for me. I really appreciate how fast and efficient she was, i recommend to anyone needing help with a ticket!
Dylan Ross
Personal Injury
Unknown
Great service and results!! Sue was extremely helpful with answering my questions and moving my ticket process along quickly. We have used this service twice over the years now and I would highly recommend to anyone in need for this type of service. Thank you, Sue and team!
Alexis Rodriguez
Personal Injury
Unknown
Very good
Katie Hughes
Personal Injury
Unknown
Go to literally anyone else. I paid them around $600 over a year ago, my ticket has been open for over a year, i now have yet another court date because they can't handle the simplest tickets. And I've called them multiple times and get told the same thing every time, I'll get a call back, have I? No.
Donnivan Bukowski
Personal Injury
Unknown
Just got off the phone with her about a ticket I got from a camera she told me it straight just pay. super nice on the phone
Breannah Williams
Personal Injury
Unknown
The best that I know in the world
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