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Troy Y. Nelson
Spokane Personal Injury Lawyer — 8 Client Reviews Analyzed
3.5(8 reviews)Troy Y. Nelson is a Personal Injury law firm in Spokane, WA, located at 103 E Indiana Ave and reachable at +1509-868-1316. Clients have rated the firm 3.5 out of 5 across 8 public Google reviews, 8 of which include written feedback. The most recent written review is from Kristian Stewart on Sep 26, 2025 (284 days ago).
Owner engagement: Troy Y. Nelson replies on 75% of visible Google reviews, and roughly 33% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
8 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Troy Y. Nelson is a personal injury law firm serving clients in Spokane, Washington, located at 103 E Indiana Ave 99207.
Review evidence: Clients have left 8 public Google reviews averaging 3.5 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Spokane, Washington firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Troy Y. Nelson at (509) 868-1316 or visit tynelsonlaw.com for a free case review.
8 public reviews and 8 written reviews.
Most recent written review from Kristian Stewart: Sep 26, 2025 (284 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Kristian Stewart: Sep 26, 2025 (284 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
4 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Sep 26, 2025 (284 days ago). Compare that recency with the other firms you are considering.
I hired Nelson and Associates after my car accident in January of 2025. In only seven months, Troy negotiated a substantial settlement. Troy is knowledgeable, responsive and compassionate. I highly recommend!
Troy is an amazing person. He is a fighter!
I'm a lawyer, I've known Troy for decades and the poor reviews here are obviously from unqualified sources. Troy is a great lawyer, I only found these bad reviews as I was trying to refer someone to him. Hire Troy with confidence, I would.
103 E Indiana Ave, Spokane, WA 99207
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Kristian Stewart: Apr 24, 2026 (74 days ago)
Written Reviews
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Average Rating
3.50
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Showing 8 of 8 written reviews.
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Kristian Stewart
Personal Injury
Unknown
I hired Nelson and Associates after my car accident in January of 2025. In only seven months, Troy negotiated a substantial settlement. Troy is knowledgeable, responsive and compassionate. I highly recommend!
Timothy Love
Personal Injury
Unknown
Troy is an amazing person. He is a fighter!
David Partovi
Personal Injury
Unknown
I'm a lawyer, I've known Troy for decades and the poor reviews here are obviously from unqualified sources. Troy is a great lawyer, I only found these bad reviews as I was trying to refer someone to him. Hire Troy with confidence, I would.
Liana Hazlewood
Personal Injury
Unknown
We retained Troy Nelson to help us fight for our home..what a joke! He never followed through and got us into a worse mess than what we had retained him for! We reported him to the Bar Association and retained an attorney to go after him for malpractice..lack of representation and taking our money and doing NOTHING with it! Do not hire this man! Best of luck to you if he's your attorney..go elsewhere!!!
Kira Verssen
Personal Injury
Unknown
Absolutely useless, 3 months ago we retained Troy to fight for us against Veritas Global Warenty for breaking contract. In the last 3 months he has sent out 1 single letter and responded to a total of 4 emails out of the dozen that we sent him. He never answered the phone, he wasn't in the office, and he will NOT communicate with you. When he finally did respond to emails they were snippy, uninformative (filled with excuses), and condescending. After paying the $500 retainer fee we only recieved $140 back... soo it took almost 2 hours to write a letter and respond to 4 emails? I would never recommend this law office, and I hope this review stears you away from going through the same headaches and frustrations.
Aboud
Personal Injury
Unknown
Very professional and welcoming knows what his doing recommended
Dominic Powell
Personal Injury
Unknown
If you want a attorney that returns your calls look elsewhere. Troy sent me out to gather my medical and other evidence he wanted. he instructed me to then call his secretary and make an appointment after I got the info. I did as he asked. He then never returned my calls. Is that the professional thing to do? NOT! Engaging in proper communication would have resulted in a different outcome in this circumstance.
Jonathan Schwab
Personal Injury
Unknown
Troy is a very knowledgeable lawyer, and will take the time to fully dissect your case to find the best result. I highly recommend calling him.
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