Vindicate Criminal Law Group is a Personal Injury law firm in Tacoma, WA, located at 1201 Pacific Ave #1503 and reachable at +1253-300-4762. Clients have rated the firm 4.1 out of 5 across 50 public Google reviews, 10 of which include written feedback. The most recent written review is from ranju raj on Apr 24, 2026 (141 days ago).
Owner engagement: Vindicate Criminal Law Group replies on 42% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise:communication and updates, help during a stressful moment, and care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm:Connor Jepson, Lisa Daniels, Vindicate Law and Carrie Fulton are the attorneys most frequently named by clients in reviews of Vindicate Criminal Law Group.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
4.1
50 reviews
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Years Experience
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Practice Areas
Tacoma, WA
Office Location
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About Vindicate Criminal Law Group — Tacoma Accident Attorney
Vindicate Criminal Law Group is a personal injury law firm serving clients in Tacoma, Washington, located at 1201 Pacific Ave #1503 98402.
Review evidence: Clients have left 50 public Google reviews averaging 4.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tacoma, Washington firms before you decide.
Quick signals: attorneys named most often in reviews are Connor Jepson, Lisa Daniels, Vindicate Law; the Google Business profile for this firm is verified; 14 photos are public on Google; contact the firm to ask about consultation fees.
I highly recommend Connor Jepson and Lisa Daniels. Connor and Lisa handled my case with exceptional professionalism, clear communication, and an impressive understanding of the legal process. Thanks to their hard work, dedication, and expertise, my case was successfully dismissed.
Connor went above and beyond in every aspect of his work. His professionalism, integrity, and the high value he places on his interactions with everyone involved in the process were evident throughout. He truly stands out as someone who cares deeply about his clients and their outcomes. It was an absolute pleasure to meet and work with him, and I am incredibly grateful for his efforts.
When Connor moved to another firm, Lisa Daniels stepped in seamlessly and continued to provide outstanding support. Lisa was incredibly helpful, prompt, and attentive to my needs. She ensured that the motion was filed and the case was successfully dismissed. Her ability to provide reassurance and support during stressful situations, despite her busy schedule, was truly remarkable.
I am deeply grateful to both Connor and Lisa for their dedication, professionalism, and unwavering support. If you are looking for knowledgeable, trustworthy, and compassionate attorneys, I highly recommend Connor and Lisa. Thank you both for everything you have done!
I specifically requested a particular attorney, but was told that they were unavailable and was instead assigned Gloria. This was a terrible mistake and has caused me irreparable harm.
From the beginning, Gloria made it clear she was overwhelmed and delayed any meaningful work on my case. Then, without proper preparation or explanation, she pressured me to sign a plea deal with an impossible six-hour deadline, threatening a minimum 15-year prison sentence if I refused. When I raised objections, she responded by forcing me to sign an agreement preventing me from suing her and threatening to abandon my case immediately—leaving me completely unprotected legally.
Feeling coerced and abandoned, I reluctantly signed. At sentencing, Gloria’s defense was weak and ineffective; she spoke first but allowed the prosecutor to finish and seal a harsh outcome against me. This was my first arrest and first time facing prison, and her gross incompetence directly cost me my freedom.
Beyond losing my freedom, I lost a multimillion-dollar business due to her mishandling of my case. Gloria’s performance was not only devastating to me personally and financially but also severely damaged the reputation of Vindicate Law Group. Her unprofessionalism and neglect reflect poorly on the entire firm and betray the trust clients place in their legal representation.
This experience has been life-altering in the worst way. I urge Vindicate Law Group to take responsibility, thoroughly review Gloria’s conduct, and make substantial changes to ensure no other client suffers as I have.
I highly recommend Connor Jepson and Lisa Daniels. Connor and Lisa handled my case with exceptional professionalism, clear communication, and an impressive understanding of the legal process. Thanks to their hard work, dedication, and expertise, my case was successfully dismissed.
Connor went above and beyond in every aspect of his work. His professionalism, integrity, and the high value he places on his interactions with everyone involved in the process were evident throughout. He truly stands out as someone who cares deeply about his clients and their outcomes. It was an absolute pleasure to meet and work with him, and I am incredibly grateful for his efforts.
When Connor moved to another firm, Lisa Daniels stepped in seamlessly and continued to provide outstanding support. Lisa was incredibly helpful, prompt, and attentive to my needs. She ensured that the motion was filed and the case was successfully dismissed. Her ability to provide reassurance and support during stressful situations, despite her busy schedule, was truly remarkable.
I am deeply grateful to both Connor and Lisa for their dedication, professionalism, and unwavering support. If you are looking for knowledgeable, trustworthy, and compassionate attorneys, I highly recommend Connor and Lisa. Thank you both for everything you have done!
I specifically requested a particular attorney, but was told that they were unavailable and was instead assigned Gloria. This was a terrible mistake and has caused me irreparable harm.
From the beginning, Gloria made it clear she was overwhelmed and delayed any meaningful work on my case. Then, without proper preparation or explanation, she pressured me to sign a plea deal with an impossible six-hour deadline, threatening a minimum 15-year prison sentence if I refused. When I raised objections, she responded by forcing me to sign an agreement preventing me from suing her and threatening to abandon my case immediately—leaving me completely unprotected legally.
Feeling coerced and abandoned, I reluctantly signed. At sentencing, Gloria’s defense was weak and ineffective; she spoke first but allowed the prosecutor to finish and seal a harsh outcome against me. This was my first arrest and first time facing prison, and her gross incompetence directly cost me my freedom.
Beyond losing my freedom, I lost a multimillion-dollar business due to her mishandling of my case. Gloria’s performance was not only devastating to me personally and financially but also severely damaged the reputation of Vindicate Law Group. Her unprofessionalism and neglect reflect poorly on the entire firm and betray the trust clients place in their legal representation.
This experience has been life-altering in the worst way. I urge Vindicate Law Group to take responsibility, thoroughly review Gloria’s conduct, and make substantial changes to ensure no other client suffers as I have.
I normally don’t leave public reviews, but I felt compelled to share my experience in the hope it helps others—and perhaps opens a door to a fair resolution.
I hired Carrie Fulton Brown for a criminal case and paid $15,000, hoping for a strong advocate. Unfortunately, my experience left me feeling unsupported and unheard. Carrie attended a couple of early hearings, but as the case progressed, I didn’t receive the level of guidance or representation I expected for such a significant fee. I was especially surprised when she didn’t show up for my sentencing and sent another attorney last minute, citing illness. I had to accept a plea deal under pressure, despite being innocent—something that continues to affect my life deeply, including my ability to find work.
I truly believe that Carrie started out with good intentions, and perhaps circumstances got in the way. But I hope that by sharing this publicly, it encourages a conversation and maybe even a gesture of goodwill or partial refund, which would mean a lot to someone in my position right now.
I still believe in fairness, and I’d be happy to speak directly if there’s a willingness to revisit how things ended.
Owner response
Hi,<br>Thank you for your feedback. We're sorry to hear that you felt unsupported in your case. Our Firm Administrator will be reaching out to you to speak with you about your experience.<br><br>--Vindicate Criminal Law Group
Carrie did a wonderful job with my case. I was looking at 20 plus years for very serious allegations. I ended up taking a plea deal for 1 year of probation. Every penny was well spent. This firm saved my life.
Owner response
Hi Michael,<br>Thank you so much for leaving this review of Carrie! We're so glad that you had such a successful outcome!<br><br>--Vindicate Criminal Law
I highly recommend Connor Jepson. He handled my case with exceptional professionalism, clear communication, and a strong understanding of the legal process. Thanks to his hard work and dedication, my case was successfully dismissed. If you’re looking for a knowledgeable and trustworthy attorney, demand to have Connor.
Owner response
Hi R.F.,<br>Thank you so much for taking the time to leave this review for Connor! We're so glad to hear that you had such a positive experience working with him and a such a successful outcome in your case!<br><br>--Vindicate Criminal Law Group
Carrie works hard to help in any way she can. This whole process is new to me and it's unfortunate to go through, but it was nice to have her on my side explaining everything and helping me to get through it all. She strives to help you with any choice you make and find the best possible outcome in any direction.
Carrie Fulton-Brown expertly negotiated the best resolution for our child, providing thoughtful guidance from the start to ensure a favorable outcome. We are deeply grateful for her representation, which allowed our child to move on with minimal impact.
Owner response
We really appreciate you sharing your experience working with Carrie! We're so glad to hear that you received a favorable outcome. Thank you for leaving a review!<br><br>--Vindicate Criminal Law
Working with Connor was very much a great pleasure! Even when things seemed grim for me he was always calm and collected, providing all the legal advice I needed. He was patient with my questions and thorough with all his explanations. Hoping not to need him again ;) but he'll be my first call if I need another criminal defense attorney.
September 12th, 2022 police arrived at my door to tell me they were investigating sexual claims made against me, outlandish as they were I immediately panicked because as everyone knows, once these rise against you, you’re pretty much screwed. I immediately reached out to any attorney and was recommended Vindicate law, I spoke to the receptionist and explained the case and was assigned Carrie Fulton Brown. She accepted my case. The path to freedom was long and arduous. After the arraignment they told me I was facing 60 years in prison. Many continuations later, my anxiety and stress were at an all time high. Me and Carrie never really talked to each other about the case itself except a few times as my case was entirely hearsay, but because of the fact that it was from a minor the case was stacked against me 10 fold. Communication with Carrie was very rough, as most people sitting in the hot seat just want a shred or a glimmer of positivity but Carrie did NOT deliver on that front in the slightest. But that was okay, because she was dedicated to working against the state in a screwed up system. Most of the beginning of my case I knew most people and even Carrie didn’t believe me when I say I didn’t do it. Later on I passed 3 polygraph tests trying to prove I didn’t do it, and only after the 3rd one when I passed it with the actual prosecutor / State did Carrie tell me she strongly believes I didn’t do it. She gave me the best options to follow forward and going to trial with a minors words against mine was bleak, Carrie fought for the best outcome, I served 0 days in jail, no fees or Fines, Didn’t have to sign a sexual registry, all 4 counts were dropped to a Class C Abuse of a child. And 1 year of DOC Probation in which I spent 3 weeks on before the DOC discharged me from probation saying my crime didn’t fit criteria of having probation as I was a zero risk person and this was the only thing I’ve ever gotten on my record.
All said and done, I’m glad Carrie pulled through for me and allowed me to stay out of prison and remain with my family and to continue working she’s a tough person to understand and rough around the edges when talking to her but she’s nothing but business which is what you want in an attorney. Thanks Carrie for giving me my life back! 60 years was a long time to be away.
I am absolutely appalled by the complete lack of professionalism and utter disregard for my situation shown by Carrie Fulton Brown from this Law Group. I entrusted her with my case, believing her promises of dedicated representation, and instead, I received nothing but empty words and an empty bank account. She happily accepted my retainer, and then proceeded to do absolutely nothing. During the 6 months period she was my attorney, before her withdrawal, phone calls went unanswered, meetings/appointments were canceled for no apparent reasons. No investigations were done on my case, she did not interview no witnesses, and the so called ”victim“. Furthermore, Carrie had the audacity to tell me I was borderline harassing her by calling her and her incompetent paralegal Lisa too much. She literally took my money and vanished into thin air. Carrie Fulton Brown is a trash of attorney. I suffered significantly due to her inaction, and I was left feeling completely abandoned and betrayed. I would strongly advise anyone considering hiring her to look elsewhere. Save your money, save your time, and save yourself the immense frustration and disappointment. She is a disgrace to the legal profession.
HONEST REVIEW: I am an actual client of Vindicate. So here's my honest experience. Vindicate is as prompt as you are, you pay, you retain and you get representation. So far, Connor has been there when I needed him, he has gotten me the best case scenario so far. You're not hiring a friend that's gonna make you feel warm and cozy and you're not gonna get someone who you can talk to anytime you're stressed out with your case. However, Vindicate is not judgmental, will give you direct guidance through the ins and outs of the criminal justice/court process. They seem like true professionals. So far the money I have spent has been WORTH IT. Although it's never easy to come up with, I adamently suggest you do what it takes because it is your life, this is the way I feel. I am not locked up and I am able to be productive for my loved ones while I await the remainder of the process. I will update this as things develop, but, know these guys are kicking butt for me and getting real results.
UPDATE: We got positive results and Connor worked with me every step of the way. Even after court he stays dedicated to representing my interests.
Owner response
Hi Nate,<br>We really appreciate you taking the time to leave this review of Connor! We're glad to hear that you have been pleased with your representation and wish you continued success! Thanks again!<br><br>--Vindicate Criminal Law Group