I don’t usually write reviews, but I really want to thank William Chang. Last year, I was involved in two car accidents in a row, and both cases were extremely difficult. In the first case, the other party only had a $5,000 policy limit and then basically disappeared. The insurance company wouldn’t budge at all. In the second case, the medical offer was way too low, especially while we were still in pain and dealing with a complicated recovery. William was patient, responsive, and never treated our situation like a lost cause. He kept us updated, explained everything clearly, and fought for an outcome that actually made sense. He even helped with small claims paperwork when we physically couldn’t handle it ourselves — which was honestly beyond what we expected. We’re truly grateful for William and the City of Industry team. I encountered two car accidents last year and the year before last. I was the victim in both car accidents, but it was really difficult to deal with them.一方面对方的保额很低,只有 5,000 美元,后来对方又搬家失联,找不到人,保险公司也只愿意赔五千块,完全没有任何弹性。 在我原本的律师没办法妥善处理之后,我改找张经理这边。张经理真的非常有耐心,也很有爱心和同情心。他定期跟我们联系,沟通案情近况,有任何问题也都会随时回答我的疑问,完全没有敷衍,也没有让我们自己去面对。 第二起车祸主要卡在医疗赔偿。对方保险公司一开始开出来的金额很低,完全没有办法负担我们的恢复。那段时间我们受伤、治疗过程又很繁琐,也承受了很多痛苦,我身体状况不好,精神压力非常大。可是在那样的状况下,张经理还是非常有耐心,帮我跟保险公司来来回回争取,最后替我们拿到一个很好的医疗赔偿。 让我们特别感动的是,因为身体不好,我一直没有能力去处理一些法庭相关的事务,张经理却很有耐心地帮我准备资料、撰写文件,也一步一步告诉我们该怎么做。 Thank you, Manager Zhang, for staying with us and helping us through this difficult situation. Thank you so much, Manager Zhang (William Chang), and thank you to the entire City of Industry team. We are truly fortunate to have met them, and we are sincerely grateful.
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