They got everything done for me and all I had to do is show up when they told me to
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Ward & Spires, LLC
Augusta Personal Injury Lawyer — 41 Client Reviews Analyzed
4.6(41 reviews)Ward & Spires, LLC is a Personal Injury law firm in Augusta, GA, located at 445 Walker St and reachable at +1706-250-7797. Clients have rated the firm 4.6 out of 5 across 41 public Google reviews, 30 of which include written feedback. The most recent written review is from Joseph Williams on Dec 10, 2025 (186 days ago).
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
41 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ward & Spires, LLC is a personal injury law firm serving clients in Augusta, Georgia, located at 445 Walker St 30901.
Review evidence: Clients have left 41 public Google reviews averaging 4.6 out of 5, 30 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Augusta, Georgia firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 11 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ward & Spires, LLC at (706) 250-7797 or visit wardspires.com for a free case review.
41 public reviews and 30 written reviews.
Most recent written review from Joseph Williams: Dec 10, 2025 (186 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Joseph Williams: Dec 10, 2025 (186 days ago)
Mentioned in 13 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 13 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 12 reviews, with an average 4.3-star rating when clients talk about this theme.
12 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
12 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
30 reviews currently have no visible owner response, so the written feedback matters more than response style.
They got everything done for me and all I had to do is show up when they told me to
Every single time you call the office, the assistant claims she taking a message, but you NEVER get a call back. Of you send an email, they swear they never receive it and they don't fight for you or anything like they should. This office is really a big disappointment for so many reasons. It's really disturbing how careless they are for their clients.
Worse experience ever! Honestly I chose them based off their reviews but maybe they treat people differently. If you have a friend or family talk to them first. Better yet file paperwork yourself. Also if your job offers EAP it's free. I'll never utilize any lawyer in Augusta again.
445 Walker St, Augusta, GA 30901
Recent crash data for the area around Ward & Spires, LLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Joseph Williams: May 8, 2026 (37 days ago)
Written Reviews
10
Average Rating
4.20
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Joseph Williams
Personal Injury
Unknown
They got everything done for me and all I had to do is show up when they told me to
Jazzy Mack
Personal Injury
Unknown
Every single time you call the office, the assistant claims she taking a message, but you NEVER get a call back. Of you send an email, they swear they never receive it and they don't fight for you or anything like they should. This office is really a big disappointment for so many reasons. It's really disturbing how careless they are for their clients.
Love Doesn't Exists
Personal Injury
Unknown
Worse experience ever! Honestly I chose them based off their reviews but maybe they treat people differently. If you have a friend or family talk to them first. Better yet file paperwork yourself. Also if your job offers EAP it's free. I'll never utilize any lawyer in Augusta again.
Lindsey Lenartz
Personal Injury
Unknown
Super professional, efficient and understanding to each situation. Mr. Ward and Mr. Spires helped us tremendously when we needed. They explained things in a way that I could understand them and we will forever be grateful for their help through this difficult time. I recommend them to anyone facing bankruptcy, they deserve 100 stars instead of 5.
Dawn Cunningham
Personal Injury
Unknown
I don’t know if I have the words to completely convey how much Clay, his partner and staff have helped me through this process. I had traumatic, extenuating circumstances that led me to Clay’s office. He and his staff have been so kind, understanding and empathetic and have gone out of their way to make me feel comfortable throughout it all. His paralegal Christina is hands down THE BEST! She has quickly answered my endless questions and emails with such patience. She has taken so much time with me to make sure that I understand every single thing that’s going on. She’s also been kind enough to offer me words of encouragement along the way through my ordeal that I’m sure she has no idea have meant the world to me personally; not just as a client. I cannot recommend Clay Ward, his partner and staff enough. From my first visit, I felt taken care of and the amount of stress and pressure he took from me that first day, well I will be forever grateful for it and I’m not sure I can ever give proper thanks. Sincerely, Dawn Cunningham
Sam Harden Jr
Personal Injury
Unknown
Very satisfied with my meeting with Attorney Joseph Spires. I felt like I was talking with a long time friend.
James Craft
Personal Injury
Unknown
Never thought I would have to do a bankruptcy. But Mr. spires walked me through the process, defended me and helped me understand how this process would help me after becoming disabled. I can’t imagine where I’d be without Ward and Spires. If you’re even considering a bankruptcy, I HIGHLY recommend reaching out to them just to see your options.
Erin Johnson
Personal Injury
Unknown
I am trying to help a friend with a speeding ticket and we are out of state, so very unfamiliar with counties in Georgia. I contacted this office to see if they were able to help, and unfortunately, they were not able to due to the county not being in close proximity. However, they were extremely nice on the phone & gave me helpful information in my search for an attorney. I appreciate the courtesy and helpfulness provided.
Sessel Bent
Personal Injury
Unknown
I was with a firm that seems to just care about the number of people that they have instead of the person. The moment I met Attorney Ward, I knew that he cared about me and my case, and that met a lot! I will used them on the needs I may have in the future!
Chris D
Personal Injury
Unknown
Very Knowledgeable, Great Attorneys.
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