Highly recommend for wills and probate of estate.
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West & West, LLP
Pasadena Personal Injury Lawyer — 25 Client Reviews Analyzed
4.8(25 reviews)West & West, LLP is a Personal Injury law firm in Pasadena, TX, located at 3818 Fox Meadow Ln and reachable at +1713-222-9378. Clients have rated the firm 4.8 out of 5 across 25 public Google reviews, 10 of which include written feedback. The most recent written review is from Donna Hansen on May 8, 2026 (89 days ago).
Owner engagement: West & West, LLP replies on 60% of visible Google reviews, and roughly 87% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and why people chose this firm. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
25 reviews
Years Experience
Practice Areas
Office Location
Consultation
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West & West, LLP is a personal injury law firm serving clients in Pasadena, Texas, located at 3818 Fox Meadow Ln 77504.
Review evidence: Clients have left 25 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Pasadena, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 38 photos are public on Google; contact the firm to ask about consultation fees.
Contact West & West, LLP at (713) 222-9378 or visit westandwest.com for a free case review.
25 public reviews and 19 written reviews.
Most recent written review from Donna Hansen: Mar 3, 2025 (520 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 79% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Donna Hansen: Mar 3, 2025 (520 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 3, 2025 (520 days ago). Compare that recency with the other firms you are considering.
Highly recommend for wills and probate of estate.
I give you five stars for the great job you did on the probate can't say enough quick response Thank you for everything Mr and Mrs West.
West and West law firm were such a help for my mother and I ,They are professional and friendly.My 93 year old mother felt at ease with them.I would recommend this law firm 💯 percent for any legal matters .Thank you so much
3818 Fox Meadow Ln, Pasadena, TX 77504
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Donna Hansen: Mar 3, 2025 (520 days ago)
Written Reviews
19
Average Rating
4.79
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Showing 19 of 19 written reviews.
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Case Type Unspecified
Unknown
Highly recommend for wills and probate of estate.
Owner response
Thank you, Donna. You certainly have had a lot going on. You handled it all with grace. We hope to talk to you soon!
Case Type Unspecified
Unknown
I give you five stars for the great job you did on the probate can't say enough quick response Thank you for everything Mr and Mrs West.
Owner response
Rachel, it was a pleasure working with you. Thank you for the great review. Let us know how everything turns out.
Case Type Unspecified
Unknown
West and West law firm were such a help for my mother and I ,They are professional and friendly.My 93 year old mother felt at ease with them.I would recommend this law firm 💯 percent for any legal matters .Thank you so much
Owner response
Thank you for choosing West & West to prepare your mother's Advance Directives. And thank you, too, for the wonderful review. Feel free to call us if you have any questions.
Case Type Unspecified
Unknown
I just used West and West to have a will done. I was extremely impressed with the quality of service they provided. I highly recommend them, and will return for any legal issues in the future.
Owner response
Thank you, Joseph, for the excellent review. We are truly happy when people take care of having their Wills and Advance Directives prepared. We've seen too many instances individuals dying without a Will and the family turmoil resulting from the lack of planning. So, congratulations for being pro-active! Thanks again!
Case Type Unspecified
Unknown
Attorney Michael West is outstanding. He fights hard for his clients and he gets the job done. If you have a personal injury claim you can count on him to get you the money you deserve.
Owner response
Thank you for taking the time to leave us a review. It was a pleasure working with you, and I while I hope you are never in another accident, I hope our paths cross again under better circumstances. Stay safe out there!
Case Type Unspecified
Unknown
West and West did an excellent job representing our family's estate settlement during the probate process. They are skilled, up to date, and were patient with us and the beneficiaries and helped us keep everything on track during our extended process. Laura and the others were always amazing with us too.
Owner response
Thank you, Teresa. It was a pleasure working with you. You, too, were patient during the whole process. Many prayers for you and your family.
Case Type Unspecified
Unknown
The employees here are all extremely kind and friendly, and they explain everything in a way that's easy to understand. Mr. & Mrs. West are some of the kindest people I've ever met. If I ever need a lawyer again, I have them on speed dial.
Owner response
Thank you, Audy for the kind words. We hope to see you again - don't wait for an accident to happen!
Case Type Unspecified
Unknown
I hired West & West back in June when I was T-boned by another driver. Hiring West & West was the best thing I could have done. They treated me like family and not just another case in the books. Michael West is an excellent attorney. I highly recommend this law firm to anyone who has been in a car accident, or anyone seeking legal help. Amazing law firm and staff!!!
Owner response
Thank you, Nic, for the great rating and kind words. Be careful out there!
Case Type Unspecified
Unknown
I enjoyed dealing with a local law firm with strong roots in the community. Probating my Uncle's Will was emotional and personal, but the staff made the process easier than I ever imagined. The process was smooth and easy. The care shown by the staff is knowledgeable and caring.
Owner response
Thank you for your kind words and positive review! We are glad that you were satisfied with our work on your uncle's probate. We appreciate your trust and confidence in our legal services. It was a pleasure to assist you with your probate matter and we hope to serve you again in the future. 😊<br><br>If you have any questions or concerns, please feel free to contact us anytime. We are always here to help. Thank you for choosing us to represent you. 🙌
Case Type Unspecified
Unknown
I was with Maddison West offering for a back injury and she got me at least four times what I was supposed to. Thank you very much Maddison west law for everything you did.! a real game changer in my life
Case Type Unspecified
Unknown
Me. West was very friendly and profesional with my brother and I. I appreciate the time he saved us to get a document done, I will definitely go back with him if I need help with anything else.
Owner response
Thank you, Marina for your kind words. We are glad you chose West & West. Come see us if you're in the neighborhood.
Case Type Unspecified
Unknown
Mr. West is the absolutely best personal injury attorney out there! Jonah is incredibly helpful and always on top of it. I hope I won’t need them again but if I happen to, I will always refer to Mr. West and his expertise!
Owner response
Thank you, Matt. It was a pleasure to help you with your injury case. Stay safe out there!<br>
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