Zea Proukou were simply amazing! They answered every question l had. They were extremely professional. It is vey true: with or without all the circumstance and pomp, Zea Proukou is the BEST at workman’s comp!
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Zea Proukou PLLC
Rochester Personal Injury Lawyer — 46 Client Reviews Analyzed
4.7(46 reviews)Zea Proukou PLLC is a Personal Injury law firm in Rochester, NY, located at 1840 S Winton Rd and reachable at +1585-423-9444. Clients have rated the firm 4.7 out of 5 across 46 public Google reviews, 10 of which include written feedback. The most recent written review is from Tom Salway on May 8, 2026 (120 days ago).
Owner engagement: Zea Proukou PLLC replies on 65% of visible Google reviews, and roughly 30% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Zea Proukou and Randi Proukou are the attorneys most frequently named by clients in reviews of Zea Proukou PLLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
46 reviews
Years Experience
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Zea Proukou PLLC is a personal injury law firm serving clients in Rochester, New York, located at 1840 S Winton Rd 14618.
Review evidence: Clients have left 46 public Google reviews averaging 4.7 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Zea Proukou, Randi Proukou; the Google Business profile for this firm is verified; 27 photos are public on Google; contact the firm to ask about consultation fees.
Contact Zea Proukou PLLC at (585) 423-9444 or visit zeaproukou.com for a free case review.
46 public reviews and 20 written reviews.
Most recent written review from Tom Salway: Feb 23, 2026 (194 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Tom Salway: Feb 23, 2026 (194 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 23, 2026 (194 days ago). Compare that recency with the other firms you are considering.
Zea Proukou were simply amazing! They answered every question l had. They were extremely professional. It is vey true: with or without all the circumstance and pomp, Zea Proukou is the BEST at workman’s comp!
Absolutely recommend; very communicative, they create a comfortable atmosphere and guide clients through the legal processes that they are going through.
I have had a 20 year relationship with Zea Proukou, involving a Workers Comp case. Any questions or concerns were handled immediately. Dan was my contact person but everyone in his office was kind, professional and very patient.
1840 S Winton Rd, Rochester, NY 14618
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Tom Salway: Feb 23, 2026 (194 days ago)
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Zea Proukou were simply amazing! They answered every question l had. They were extremely professional. It is vey true: with or without all the circumstance and pomp, Zea Proukou is the BEST at workman’s comp!
Owner response
Wow, thank you Tom! We really appreciate the compliment. Of course, we are grateful you chose us to represent you, and happy to assist.
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Absolutely recommend; very communicative, they create a comfortable atmosphere and guide clients through the legal processes that they are going through.
Owner response
Thank you Ashley! We appreciate you, and your review!
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I have had a 20 year relationship with Zea Proukou, involving a Workers Comp case. Any questions or concerns were handled immediately. Dan was my contact person but everyone in his office was kind, professional and very patient.
Owner response
Thank you Pat! It has been out pleasure to be here to assist over the years!
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Randi and Kim are absolutely fantastic. The thoroughness of research and gathering documents, and attention to what really matters, helped my case tremendously. They were always available via email and responded with clear answers whenever I had questions. I don't want to be dramatic, but they literally saved my life.
Owner response
Pat - thank you for sharing this. We feel honored to have been the ones to help you. We'll be thinking of you and wish you the best.
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Best customer service and staff to work with
Owner response
Thank you, Colleen!
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Exceptional. Great communication and quick response. Very knowledgeable. Very friendly office. She helped my son with Epilepsy win the appeal, and went way above and beyond, as ours was a very complicated case.
Owner response
Thank you, Joe! It has been a pleasure helping you. We are grateful you put your trust in our office.
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Randi, Dan, and the rest of the ZP team are incredible! Not only are they just very talented at what they do, they are also the nicest people to work with and they really care about all of their clients. They make you feel comfortable and at ease, and I will always recommend them to anyone I come across!
Owner response
Thank you, Kylee! We appreciate your kind words!
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I sought Randi Proukou’s legal advice for a complicated WC case with a large school district. Mrs. Proukou & her staff always kept me informed of progress of my case & always responded back to any inquiries I made promptly. Not only was I awarded what was owed at my WC hearing but even in the Fast pace of such proceedings Randi spotted an error in the figures. More importantly, she advised me to keep my case open which I did. This was the BEST advice & a decision I have been deeply grateful to her for. My joint injury which required a replacement has had numerous complications for 7 years! A second surgery was required 6 months ago, 7 years after my injury. In all this time, Zea Proukou’s firm has given me the personal attention that you would expect if you were a family member - which I am not! Her genuine caring and management of all the fine details has made it possible for me to trust that I can focus more on my rehab than I The complicated procedures and paperwork. I have said a prayer of gratitude many times in These 7 years that I chose Zea Proukou’s firm to handle my WC case. For this reason, during COVID we had her legal services to do our first Will which she made easy and reasonable for us to do. ETE
Owner response
Thank you Elaine, for these kind and thoughtful words! We are so grateful you found us and happy we have been able to help over the years to provide a level of service you expect and deserve!
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Absolutely great experience. Always have answers or get them for me. Dan, Erin and Kim great people. Love the office and what they have done and continue to do for my case. Kim Bryant
Owner response
Thank you Kim! It was our pleasure, we are grateful you took the time to share. Best to you!
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Unknown
I worked with Randi Proukou and I highly recommend! She was informative and very communicative. Her priority was my best interest and I recommend her to everyone.
Owner response
Thanks, Laura! We appreciate the feedback. Grateful to hear this, and for the recommendations!
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Randi basically changed my life and I am so grateful for her representation. There's so many reasons why I'm so happy to have been represented by Randi: 1. Her assistant Kim is patient, empathetic, friendly, and proactive. I don't like talking on the phone, but it was easy to talk to her. 2. Randi patiently explained every step of the (stressful, outdated, and barbaric) disability application process, what she could and could not help me with, and was on top of everything. I am a worrier, especially about things I cannot control, and I felt like I could relax and truly rely on her and trust her. 3. Randi managed my expectations and anxiety skillfully, somehow simultaneously keeping them low while not dashing them. 4. Randi paid a lot of attention to detail. Another firm I had contacted got multiple simple details wrong. Randi went through a chaotic, spotty medical history and put together a detailed, convincing, and accurate brief for my hearing. This process is tough enough even with the best documentation and representation. I would recommend Randi to anyone for their disability case!
Owner response
Kari - this is such a praise and I am moved that you took the time to write this. We are so incredibly grateful that you felt and saw the dedication that our team puts forth. We are proud to provide this service and to continue to help people who cannot work any longer. Thanks again, Kari!
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Unknown
Aaron handled my Workmans comp case expertly, talked me through the whole process. I knew what to expect and in the end we won my case.
Owner response
Marion - thank you for taking the time to do this review! We are so pleased to hear about your positive experience and success!
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