Horrible!! Just FYSA, I'm not a chronic complainer or malcontent that expects to be treated special, but DO NOT let your doc refer you to these people! It's impossible to talk to a person; you ALWAYS just get sent to voice mail (just try it if you don't believe me). If you leave numerous detailed messages, they don't call you back. They should realize that most of their patients are in some sort of pain (it is, after all a pain management clinic) and be there to help them get some relief for their pain instead in of hiding behind a virtually impenetrable voice message wall. INMHO, it would help to either professionalize the front office, analyze their workload and augment as necessary, or just replace them all. VERY poor service.

Receptionists won’t answer or call back without multiple voicemails.

Had a referral from my doctor's office to this one for diagnostic testing. They never returned my many phone calls. They never scheduled me. They never answer the phone. If you don't mind waiting around while being in pain, this may be the practice for you! If you are wanting treatment, go somewhere else. This practice is horrible.