Case Type Unspecified
Unknown
I call every couple weeks/months to get an update on my case and the never answer and if they do they transfer me to another department where they also never answer. It is very frustrating since we already paid in full to not be able to communicate with anyone
Owner response
Thank you for sharing your experience. We truly understand how frustrating it can be to feel like you’re not able to get updates on your case, especially after making a full payment. Your concern is completely valid.<br><br>Providing clear communication and timely responses is very important to us. We would like the opportunity to review what is happening in your situation and make sure it is addressed properly. Please send us a private message through our social media channels so we can look into your case directly and help resolve this matter as soon as possible.<br><br>We appreciate you bringing this to our attention and look forward to assisting you.