I was told they are filing for bankruptcy, and advised to find another attorney. I scheduled a follow-up call (that was at least two months later!) And no one ever called. Talk about adding insult to injury.
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Adept Legal Counsel PC
Westlake Village Personal Injury Lawyer — 25 Client Reviews Analyzed
4.4(25 reviews)Adept Legal Counsel PC is a Personal Injury law firm in Westlake Village, CA, located at 2239 Townsgate Rd Suite 104 and reachable at +1310-935-0271. Clients have rated the firm 4.4 out of 5 across 25 public Google reviews, 10 of which include written feedback. The most recent written review is from B. Aura De Angelo on Apr 25, 2026 (141 days ago).
Owner engagement: Adept Legal Counsel PC replies on 60% of visible Google reviews, and roughly 60% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Heit Law and Adept Legal are the attorneys most frequently named by clients in reviews of Adept Legal Counsel PC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
25 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Adept Legal Counsel PC is a personal injury law firm serving clients in Westlake Village, California, located at 2239 Townsgate Rd Suite 104 91361.
Review evidence: Clients have left 25 public Google reviews averaging 4.4 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Westlake Village, California firms before you decide.
Quick signals: attorneys named most often in reviews are Heit Law, Adept Legal; the Google Business profile for this firm is verified; 71 photos are public on Google; contact the firm to ask about consultation fees.
Contact Adept Legal Counsel PC at (310) 935-0271 or visit adeptcounsel.co for a free case review.
25 public reviews and 20 written reviews.
Most recent written review from B. Aura De Angelo: Jun 13, 2024 (822 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 65% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from B. Aura De Angelo: Jun 13, 2024 (822 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 13, 2024 (822 days ago). Compare that recency with the other firms you are considering.
I was told they are filing for bankruptcy, and advised to find another attorney. I scheduled a follow-up call (that was at least two months later!) And no one ever called. Talk about adding insult to injury.
Never answered my phone calls?
No. I prepared hundreds of docs, organized, labeled, properly formatted, after heavily researching laws related to my situation; all in preparation of resolving an employment matter on my own. Once I failed to negotiate with the other party myself, Heit Law Group was contacted for representation. After indicating they'd read all info provided, agreeing to rep me, they misrepresented my role & the nature of the case ENTIRELY in their very first demand letter. That mistake led to the other party responding with false accusations that could easily be put to rest/diffused; instead Heit Law Group reported they didnt know enough about "entertainment law in california" to respond adequately and tried to abandon the case at that point. After pressing back and providing facts (that they already had in their files), they agreed to make corrections to their initial demand letter and work toward resolution one more time. After the other party requested phone calls to negotiate-the first step of what we wanted to happen-Heit Law Group ignored and delayed, finally responding several weeks after saying the other party had not replied and they were now abandoning the matter//could no longer represent me. On top of it all, they now advertise that they are "knowledgeable in entertainment law" after telling me the exact opposite the first time they tried bailing out after it was in fact THEIR MISREPRESENTATION that triggered the entire distracting accusations which were not part of the case initially and were easily "debunked" for lack of a better term. Waste of time and damaging to me who is under a statute of limitations for some of my claims and now back at square one. I think the most insulting part about it all is the complete underestimation of my intelligence on their part. Additionally they failed to copy me on correspondence sent on my behalf until AFTER the fact, so really the entire mistake they made in the beginning could have been avoided with a simple "draft for approval" review step. Felt very dishonest and I plan to file a complaint with the CA Bar Assoc. Everything they did in their attempts to represent me I had already done before obtaining their help when they could have simply picked up where I left off and READ the docs provided like they said they had. Months later, two demand letters, and more salt on the wounds of this case. Just NO.
2239 Townsgate Rd Suite 104, Westlake Village, CA 91361
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Most recent written review from B. Aura De Angelo: Jun 13, 2024 (822 days ago)
Written Reviews
20
Average Rating
4.40
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Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
I was told they are filing for bankruptcy, and advised to find another attorney. I scheduled a follow-up call (that was at least two months later!) And no one ever called. Talk about adding insult to injury.
Case Type Unspecified
Unknown
Never answered my phone calls?
Owner response
Hi Tom, we are so sorry that we were unable to provide a complimentary consult. It appears a consult was scheduled on Presidents Day in error because our office was closed for the holiday. We apologize and would like to make it up. I have provided a link below for a complimentary consultation should you need support.<br><br> https://calendly.com/adeptcounsel/complimentary-legal-issue-consultation-clone-1
Case Type Unspecified
Unknown
No. I prepared hundreds of docs, organized, labeled, properly formatted, after heavily researching laws related to my situation; all in preparation of resolving an employment matter on my own. Once I failed to negotiate with the other party myself, Heit Law Group was contacted for representation. After indicating they'd read all info provided, agreeing to rep me, they misrepresented my role & the nature of the case ENTIRELY in their very first demand letter. That mistake led to the other party responding with false accusations that could easily be put to rest/diffused; instead Heit Law Group reported they didnt know enough about "entertainment law in california" to respond adequately and tried to abandon the case at that point. After pressing back and providing facts (that they already had in their files), they agreed to make corrections to their initial demand letter and work toward resolution one more time. After the other party requested phone calls to negotiate-the first step of what we wanted to happen-Heit Law Group ignored and delayed, finally responding several weeks after saying the other party had not replied and they were now abandoning the matter//could no longer represent me. On top of it all, they now advertise that they are "knowledgeable in entertainment law" after telling me the exact opposite the first time they tried bailing out after it was in fact THEIR MISREPRESENTATION that triggered the entire distracting accusations which were not part of the case initially and were easily "debunked" for lack of a better term. Waste of time and damaging to me who is under a statute of limitations for some of my claims and now back at square one. I think the most insulting part about it all is the complete underestimation of my intelligence on their part. Additionally they failed to copy me on correspondence sent on my behalf until AFTER the fact, so really the entire mistake they made in the beginning could have been avoided with a simple "draft for approval" review step. Felt very dishonest and I plan to file a complaint with the CA Bar Assoc. Everything they did in their attempts to represent me I had already done before obtaining their help when they could have simply picked up where I left off and READ the docs provided like they said they had. Months later, two demand letters, and more salt on the wounds of this case. Just NO.
Case Type Unspecified
Unknown
Roxanne was great to work with. Honest and kind. My call was direct and to the point. She was always very responsive in getting back to me. I would recommend Adept to anyone... especially if you're unsure and need guidance.
Case Type Unspecified
Unknown
They helped resolve the issue in a timely manner, and were very helpful in ever step.
Owner response
So happy that we could belp! Please let us know if you need anything further.
Case Type Unspecified
Unknown
Adept Legal Counsel won my case for me. I am very pleased with the services that I received from them. They treated my kindly and handled everything expeditiously! Their staff is very friendly and professional. They kept me abreast about my case each step of the way. They answered all of my questions with no hesitation, and they followed up after everything was over. To top it off, they gave me two surprise gifts, which made me feel like they cared about me as a person. Thank you, Adept Legal Counsel, you are the best!
Case Type Unspecified
Unknown
I extremely grateful that the office reached out to me after the outcome of my case was not favorable but is working with the company on my behave for a different outcome. Thank you 😊
Owner response
We are so happy to serve and glad you provided us the opportunity to fight for your rights. We are here for you with whatever legal needs you may need and want you to know we are available to help with any legal support you need into the future as well.
Case Type Unspecified
Unknown
After preliminary discussions with office staff to describe my issue and set up the communication process, things went smoothly. I forwarded relevant documents and had an initial discussion with an attorney. In about a week another attorney consultation was scheduled and I got the contract analysis expected.
Case Type Unspecified
Unknown
It's my 1st time to work with Adept Legal and have really happy with the service that the team has provided to me. Mr. Brian was very professional, knowledgeable and patiently sit down with me to explain things whenever I need. Especially Mrs. Lorrie (Senior Paralegal), she's very knowledgeable, supportive and responsive, she's responded back to me in a timely manner, understood well the circumstances of the cases, explained clearly to me all the scenarios if I have any questions or concern. Thanks much to both Mr. Brian and Mrs. Lorrie for all the work and efforts, I greatly appreciate them all. I certainly will do business again with you if there's a need!
Owner response
We are so happy to help, we appreciate your kind words, and we are here for you as well as any friends or family who need legal support.
Case Type Unspecified
Unknown
They are very kind professional and clear!
Case Type Unspecified
Unknown
Very Good Service
Case Type Unspecified
Unknown
I highly recommend working with this firm. They are compassionate and dedicated to their clients. Attorney Brian Heit and Roxanne St. Marie went above and beyond throughout my case. Roxanne always returned my calls in a timely manner, and Brian’s legal knowledge is astounding without a doubt.
Owner response
We are so happy to serve and are here for you with any future legal needs.
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