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Review Intelligence
Adept Legal Counsel P.C. Thousand Oaks Ca review signals at a glance
CrashStory aggregates public review patterns for Adept Legal Counsel P.C. Thousand Oaks Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
22
PI Reviews
18
Text Reviews
22
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Review Snapshot
4.4
25 public reviews and 22 written reviews.
Recent Activity
Most recent written review from B. Aura De Angelo: Jun 13, 2024 (778 days ago)
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Response Behavior
Replies on 60% of reviews
60% of the visible replies look at least somewhat personalized instead of fully templated.
Adept Legal Counsel P.C. Thousand Oaks Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All22 reviews
4.5
Most recent written review from B. Aura De Angelo: Jun 13, 2024 (778 days ago)
Written Reviews
18
Average Rating
4.72
Reviews (30d)
0
Reviews (90d)
0
Older Archive
18
Assigned Tags (51)
Showing 18 of 22 written reviews.
1 star
1
2 star
0
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4 star
1
5 star
16
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Hi Tom, we are so sorry that we were unable to provide a complimentary consult. It appears a consult was scheduled on Presidents Day in error because our office was closed for the holiday. We apologize and would like to make it up. I have provided a link below for a complimentary consultation should you need support.<br><br> https://calendly.com/adeptcounsel/complimentary-legal-issue-consultation-clone-1
Communication (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Roxanne was great to work with. Honest and kind.
My call was direct and to the point. She was always very responsive in getting back to me. I would recommend Adept to anyone... especially if you're unsure and need guidance.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Adept Legal Counsel won my case for me. I am very pleased with the services that I received from them. They treated my kindly and handled everything expeditiously! Their staff is very friendly and professional. They kept me abreast about my case each step of the way. They answered all of my questions with no hesitation, and they followed up after everything was over. To top it off, they gave me two surprise gifts, which made me feel like they cared about me as a person. Thank you, Adept Legal Counsel, you are the best!
After preliminary discussions with office staff to describe my issue and set up the communication process, things went smoothly. I forwarded relevant documents and had an initial discussion with an attorney. In about a week another attorney consultation was scheduled and I got the contract analysis expected.
It's my 1st time to work with Adept Legal and have really happy with the service that the team has provided to me. Mr. Brian was very professional, knowledgeable and patiently sit down with me to explain things whenever I need. Especially Mrs. Lorrie (Senior Paralegal), she's very knowledgeable, supportive and responsive, she's responded back to me in a timely manner, understood well the circumstances of the cases, explained clearly to me all the scenarios if I have any questions or concern. Thanks much to both Mr. Brian and Mrs. Lorrie for all the work and efforts, I greatly appreciate them all. I certainly will do business again with you if there's a need!
Owner response
We are so happy to help, we appreciate your kind words, and we are here for you as well as any friends or family who need legal support.
I highly recommend working with this firm. They are compassionate and dedicated to their clients. Attorney Brian Heit and Roxanne St. Marie went above and beyond throughout my case. Roxanne always returned my calls in a timely manner, and Brian’s legal knowledge is astounding without a doubt.
Owner response
We are so happy to serve and are here for you with any future legal needs.
Communication (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Roxanne has been amazing to work with. She is very professional, caring and always knows exactly what to do in any situation. I highly recommend that you speak with Roxanne at Adept. If I could do 10 stars instead of 5 for my experience I would.
Owner response
Thank you for taking the time to give us this feedback. We really enjoy our work and glad to give back to our clients. We are here for you.
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I recently had the pleasure of working with Lead Counsel Brian Heit, supported by the director of client relations Roxanne Saint Marie, and aided by Lorrie Dawson, and I am thoroughly impressed with their legal services. From the initial consultation to the resolution of my case, they provided exceptional support, guidance, and expertise. Brian Heit's legal expertise and attention to detail were impressive, and he was able to navigate the legal complexities of my case with ease. Roxanne Saint Marie was always responsive to my inquiries and provided excellent communication throughout the entire process. Lorrie Dawson was also very supportive and ensured that all my concerns were addressed promptly. Overall, the team's professionalism, knowledge, and dedication to their clients are unparalleled. I would highly recommend their legal services to anyone seeking representation.
Owner response
We appreciate you and happy to serve. And are so grateful for the opportunity to work with you.
Communication (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (17)
case:personal_injury_generalstage:consultation_onlyresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yespre-client:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapymedical:adept legal counsel pc
Brian is phenomenal! He is insightful, patient and extensively knowledgeable. I was looking to set up my LLC and he was thorough and helpful every step of the way. I had tried to find a law firm that could help me with my start up and every firm I found couldn’t provide an all encompassing service ie… LLC set up, trademark, operating documents, privacy policies etc... Thankfully I was referred to Brian via a colleague and I am so grateful for that recommendation. Our start up is doing incredible and that is thanks in huge part for all of Brian’s help.
Owner response
Thank you, Heather! It is such an honor to work with business owners to create and build their dreams. We are here for you in whatever legals you may need.
I was told they are filing for bankruptcy, and advised to find another attorney. I scheduled a follow-up call (that was at least two months later!) And no one ever called. Talk about adding insult to injury.
No. I prepared hundreds of docs, organized, labeled, properly formatted, after heavily researching laws related to my situation; all in preparation of resolving an employment matter on my own. Once I failed to negotiate with the other party myself, Heit Law Group was contacted for representation. After indicating they'd read all info provided, agreeing to rep me, they misrepresented my role & the nature of the case ENTIRELY in their very first demand letter. That mistake led to the other party responding with false accusations that could easily be put to rest/diffused; instead Heit Law Group reported they didnt know enough about "entertainment law in california" to respond adequately and tried to abandon the case at that point. After pressing back and providing facts (that they already had in their files), they agreed to make corrections to their initial demand letter and work toward resolution one more time. After the other party requested phone calls to negotiate-the first step of what we wanted to happen-Heit Law Group ignored and delayed, finally responding several weeks after saying the other party had not replied and they were now abandoning the matter//could no longer represent me. On top of it all, they now advertise that they are "knowledgeable in entertainment law" after telling me the exact opposite the first time they tried bailing out after it was in fact THEIR MISREPRESENTATION that triggered the entire distracting accusations which were not part of the case initially and were easily "debunked" for lack of a better term. Waste of time and damaging to me who is under a statute of limitations for some of my claims and now back at square one. I think the most insulting part about it all is the complete underestimation of my intelligence on their part. Additionally they failed to copy me on correspondence sent on my behalf until AFTER the fact, so really the entire mistake they made in the beginning could have been avoided with a simple "draft for approval" review step. Felt very dishonest and I plan to file a complaint with the CA Bar Assoc. Everything they did in their attempts to represent me I had already done before obtaining their help when they could have simply picked up where I left off and READ the docs provided like they said they had. Months later, two demand letters, and more salt on the wounds of this case. Just NO.