I was referred to this firm by another attorney who spoke very highly of them, but unfortunately, my experience was nothing like what I was promised. When I called, I spoke with Sarah, the office manager, and she was extremely rude, insensitive, and combative. Instead of helping me schedule a consultation with an actual attorney, she decided to give me her personal opinion on my legal matter. When I asked if this was her professional opinion as a lawyer, she admitted she is not a lawyer but “has been doing this for 25 years,” and insisted that her personal opinion was the only one that mattered. She then refused to even schedule my consultation. It was incredibly unprofessional and dismissive, especially considering I was referred by another attorney. Based on my experience, it feels like this firm doesn’t actually care about the client or the case unless they believe they can profit financially. I left the call feeling disrespected and disregarded.
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