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Review Intelligence
Alexander Law Group LLP Fremont Ca review signals at a glance
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Average Rating
4.7
Total Reviews
38
PI Reviews
34
Text Reviews
38
Most common themes
mediator recommendationwithout any remuneration
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What to check before you hire Alexander Law Group LLP Fremont Ca
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Review Snapshot
4.6
48 public reviews and 38 written reviews.
Recent Activity
Most recent written review from Cheyleen Cherry: Aug 8, 2025 (341 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 4% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Alexander Law Group LLP Fremont Ca client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All38 reviews
4.7
Most recent written review from Cheyleen Cherry: Aug 8, 2025 (341 days ago)
Written Reviews
34
Average Rating
4.74
Reviews (30d)
0
Reviews (90d)
0
Older Archive
34
Assigned Tags (80)
Showing 34 of 38 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
The Alexander Law Group stands out for their helpfulness, compassion, and professionalism. They took the time to listen, address my concerns with empathy, and explain complex legal issues in a straightforward way, making a daunting experience much more manageable. I highly recommend the Alexander Law Group to anyone seeking legal representation. They are not just legal experts, but also a truly supportive and helpful team.
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:the alexander law groupcompetitor:alexander law group
I highly recommend the Alexander Law Group. They were there for me with patience, support and unwavering loyalty. I never felt alone navigating a personal injury case. I feel I can finally start the healing process. I will always be grateful for their efforts and expertise.
Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:post_verdictresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:alexander law group
Dear Sheila Hernandez Alcala, We have no record of anyone with your name contacting us. An unidentified woman contacted us this morning with a claim of being pushed by a security guard which was without injury. We are exclusively a personal injury and wrongful death law firm. We onlly represent clients who have suffered physical injuries, severe emotional distress as a result of abuse and pioneered the representation of molested children trying the first child molestation case in Santa Clara County in 1980. We offer the highest ratings, an exceptional track record of results and a wide range of experience suing major corporations and insurance companies, plus our website contains hundreds of articles on safety and human health for which we have won awards. Everyday we answer questions regarding serious injury or wrongful death and on a score of other issues provide referrals to lawyers who can make a difference. I am sorry you did not have a five start experience, as many clients have reported. I wish you well in finding the right lawyer for your situation. Richard Alexander
Communication (negative)Holistic Advocacy (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Honestly, there are not enough stars to give Richard Alexander and his team. No one ever thinks that they will need a lawyer, so we weren't sure where to start after our daughter was in a car accident. She suffered a concussion after being stopped in traffic, hit from behind, and pushed into another car. She was taken to the ER by ambulance and summarily dismissed as having a concussion and given some pain meds.
As her recovery seemed "too slow" and her severe head pain not subsiding, we thought that there might be more going on than "just a concussion". To protect her, in case there was something more, we decided to look for an attorney. We contacted two other law firms and they were not interested in her case. Thankfully, we found Richard Alexander.
Richard immediately sprung into action by taking a survey of symptoms. He knew who to consult and what tests to have done. It became evident quickly that this was more than a concussion, it was a traumatic brain injury. In addition to regular concussion symptoms (sensitivity to light, sound) she was also unable to read, among other things. Her eyes would not track due to the brain injury. For anyone this is devastating enough, but for a college student-athlete on scholarship this is life altering. Richard did everything right by our daughter over the three years that this case took to settle. His expertise and advice was always spot on, and as this case took a mental toll on our daughter, Richard was always understanding. He helped her stay the course.
When he is on your side you can expect several things: competence based on 50 years of experience, networking with the right people to help, follow-through, regular communication, compassion, genuineness (no BS), a sense of humor, and a team that wants the best outcome for their client.
Alexander Law Group was able to negotiate a large settlement which ensures that our daughter will be able to afford ongoing medical treatment, and other expenses moving forward for decades to come.
We highly recommend Richard Alexander and his team. Hopefully, we won't need them ever again, but if we do, we know that we would be in very capable hands. Many many thanks.
Process Transparency (positive)Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (27)
case:personal injurystage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:Favorabledepth:essaydimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:traumatic_braininjury:emotionalinjury:physical_therapydate:three yearsvehicle:carmedical:ercompetitor:alexander law group
Richard Alexander is a highly skilled laywer who has provided me with legal advice, his Rich knewleages in personal injury industrial could be the best alwyer in the world. as I have spoken many lawyers before contacted to him. He is always pay fully atention to his clients and each he responded my questions seems immdealty. he is always let you to make the Best decision, my case was complicated and without his explainations and help, I wouldn't understand much regardding my case as my ex lawyer explain nothing to me, and only asked me for documents and no time for explain my questions, but Alexander always taken his time to helpped me out with his great knewleages, i strongly recommend he is the Best lawyer in the world and you won't waste your time to find the lawyer who can be better than him. I felt that I owed Mr. Richard Alexander lots "Thanks" from my bottom of my heart! Really can't thank you enough!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal injurystage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinjury:deathcompetitor:alexander law group, llp
Hello, hope all is good. My experience with the Alexander Law Group on 8/23/2021 was exceptional; knowledgeable, concise in questioning and having comforting words. Thank you, best wishes.
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapydate:8/23/2021competitor:alexander law group
Richard Alexander and Nina Shapirshteyn are phenomenal to work with. The entire team at Alexander Law Group, including Pamela, were very professional, hard working and compassionate. They take the time to listen and complete their due diligence regarding your particular situation. We are very grateful for their hard work. Richard and Nina are excellent attorneys and I would highly recommend them to anyone in need of representation in a legal matter.
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:surgerycompetitor:alexander law group
I am an attorney who recently consulted with Richard Alexander about an extremely complicated case with severe injuries and difficult legal issues. He is an excellent attorney and I recommend him in the strongest possible terms to any attorney or clients who are looking for legal representation, especially on a large case with powerful defendants. He immediately reviewed the huge number of documents I sent to him, responded quickly to all questions, demonstrated a thorough understanding of legal principles involved, provided a brilliant legal analysis of the facts of the case and issues involved, and suggested further steps to be taken. This was my first experience with him. I was extremely impressed by his ability and professionalism. He is one of the best attorneys I have ever run across, and I give him my highest recommendation.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
Richard Alexander has listened and read my legal issues. He told me some of the likely obstacles which must be overcome. Richard referred me to a Lawyer who might be interested in our case. A Lawyer he described as brilliant and highly experienced.
I hope to post here again about the progress we make.
[]
Alexander Law Group, LLP has shown itself willing and able to help Elders with legal problems. I can recommend them to others in need of help.
Communication (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveMixed DetailClient Relationship Unclear
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:mixedclient:unclearpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinjury:soft_tissuecompetitor:alexander law group
I owe great gratitude to the Alexander Law Group, LLC. The staff responded to my inquiry quickly and with no hassle. Even though my legal needs were outside the firm’s practice, Mr. Alexander so kindly took the time to call me back to listen to my situation and refer me to the right legal counsel.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Non-Client / Consultation
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_non_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:alexander law group
7d0 reviews
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All38 reviews
4.7
Most recent written review from Cheyleen Cherry: Aug 8, 2025 (341 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 21 reviews, with an average 4.6-star rating when clients talk about this theme.
Help during a stressful moment
Mentioned in 11 reviews, with an average 5.0-star rating when clients talk about this theme.
Clear next steps
Mentioned in 10 reviews, with an average 4.6-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Ask about care for the whole situation
21 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
Ask about communication and updates
12 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
The firm does not answer every review
36 reviews currently have no visible owner response, so the written feedback matters more than response style.
I was referred to this firm by another attorney who spoke very highly of them, but unfortunately, my experience was nothing like what I was promised. When I called, I spoke with Sarah, the office manager, and she was extremely rude, insensitive, and combative.
Instead of helping me schedule a consultation with an actual attorney, she decided to give me her personal opinion on my legal matter. When I asked if this was her professional opinion as a lawyer, she admitted she is not a lawyer but “has been doing this for 25 years,” and insisted that her personal opinion was the only one that mattered. She then refused to even schedule my consultation.
It was incredibly unprofessional and dismissive, especially considering I was referred by another attorney. Based on my experience, it feels like this firm doesn’t actually care about the client or the case unless they believe they can profit financially. I left the call feeling disrespected and disregarded.
The Alexander Law Group stands out for their helpfulness, compassion, and professionalism. They took the time to listen, address my concerns with empathy, and explain complex legal issues in a straightforward way, making a daunting experience much more manageable. I highly recommend the Alexander Law Group to anyone seeking legal representation. They are not just legal experts, but also a truly supportive and helpful team.
I highly recommend the Alexander Law Group. They were there for me with patience, support and unwavering loyalty. I never felt alone navigating a personal injury case. I feel I can finally start the healing process. I will always be grateful for their efforts and expertise.