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Review Intelligence
Alexandra Lozano Immigration Law PLLC Renton Wa review signals at a glance
CrashStory aggregates public review patterns for Alexandra Lozano Immigration Law PLLC Renton Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
2.8
Total Reviews
41
PI Reviews
26
Text Reviews
41
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What to check before you hire Alexandra Lozano Immigration Law PLLC Renton Wa
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Review Snapshot
4.5
554 public reviews and 41 written reviews.
Recent Activity
Most recent written review from Debbie Ramos: Mar 13, 2026 (146 days ago)
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Response Behavior
Replies on 7% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Alexandra Lozano Immigration Law PLLC Renton Wa client reviews
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All41 reviews
2.8
Most recent written review from Debbie Ramos: Mar 13, 2026 (146 days ago)
Written Reviews
41
Average Rating
2.76
Reviews (30d)
0
Reviews (90d)
0
Older Archive
41
Assigned Tags (3)
Showing 41 of 41 written reviews.
1 star
22
2 star
0
3 star
2
4 star
0
5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Wish I had positive things to say but I don't. They seem to hire just anyone to answer the phones and have absolutely no ability to help and can only read what is on the screen. A basic question about your case turns into frustrating nightmare. The lawyer we were given didn't even submit the required documents which has now delayed the case. After you pay what they want and documents are filed with USCIS they pretty much stop communicating with you. Save yourself the stress and choose another law firm.
Owner response
Thank you for taking the time to share your feedback with us. We want you to know that your case is important to us, and we are committed to carefully reviewing what happened so we can provide you with accurate information and improve our communication moving forward. Our goal is to ensure you have a clear understanding of the process and feel supported every step of the way.<br><br>We would be happy to review your situation in detail to address all your concerns and provide appropriate follow-up on your case. To do so, please email us at quejas@abogadaalexandra.com and provide your contact information: full name, phone number, along with a screenshot of your review so we can follow up. We look forward to supporting you and providing the attention you deserve. Your peace of mind and trust are very valuable to us.
I'm worried. I have businesses and I don't have a single bad review, not one, and I see that the lawyer Lozano only has two good reviews. Everyone calls her a scammer, and this worries me a lot. I paid her $13,000 for my VAWA case. It's been four years, and we only recently sent more information to immigration, but they're not going to mess with me. I already have another lawyer overseeing my case too. They're not going to make a fool of me. There are laws here, and it doesn't matter if they're lawyers; the law applies to them too. And from what another lawyer told me, he's thought this was a scam for a long time. I hope that's not the case.
Owner response
Hello Manuel, thank you for sharing how you're feeling. We understand that the wait can be worrying, but we want to reassure you: currently, immigration cases are experiencing general delays, and approval times are longer. This does not mean your case is stalled or that we aren't working on it. Most importantly, your case is being processed, and we continue to work on it with commitment and responsibility.<br><br>If you would like to review your situation in more detail or clarify any concerns, please email us at quejas@abogadaalexandra.com, and we will gladly address all your questions. Blessings!
Don't believe anything this team of lawyers says; they're fraudulent. I had a terrible experience; they just take your money. Their communication is awful, they don't answer calls, and the phone can ring all day without a response.
I'm giving them one star because that's the only way they let me write a review; otherwise, they don't deserve even one star.
Owner response
Hello Sancuilmas, we fully understand the situation you described and would like to clarify, as customer satisfaction is our top priority. We will give this matter our full attention and priority. To do so, please email us at quejas@abogadaalexandra.com and provide your contact information: full name, phone number, and a screenshot of your review so we can follow up. Thank you for your cooperation, and we look forward to hearing from you soon.
My case was incredibly difficult. I had a deportation order, and my case was with another firm that had given me no hope. I came here to see attorney Alexandra, and everything worked out. She appealed my case, and thank God, I now have my residency. It was my Christmas present! Thank you to the attorney and her team who always treated me well! My friends, don't lose hope, and keep the faith!
Owner response
Congratulations, Maria! 🎉<br>I want to thank you from the bottom of my heart for your trust, your patience, and for not giving up throughout the entire process. Today we celebrate together that you finally achieved your residency, such an important and well-deserved step.<br><br>It was an honor to accompany you on this journey and fight alongside you until we reached this great result. Thank you for believing in my work and allowing me to be part of this very special achievement in your life.<br><br>May this new chapter be filled with blessings, stability, and new opportunities. ✨🙏🏼🤗
I told them about my car accident case, and they immediately said they were willing to represent me, even though I wasn't in the same state where I had coverage. After a year and a half, they told me I couldn't continue with my case. They never filed a lawsuit against the person or the state that caused the accident. They made me lose my case because after a year it's difficult to file petitions and claims. Honestly, I don't recommend them at all. Whoever is reading this, it's up to each person to decide. In my case, I wouldn't take any case.
Owner response
Hello Camilo, thank you for bringing this to our attention, and we want to give it top priority. Please email us at quejas@abogadaalexandra.com with your contact information: full name, phone number, and a screenshot of your review so we can follow up. Thank you for your cooperation, and we look forward to hearing from you soon.
My husband paid $2,000 just to have his record checked before he could become a citizen, and to this day there's been no response. It's been almost a year. Every time he calls to check on his case, he gets the same answer: "We're working on it." They just take the money and forget about the case. We've already found another lawyer recommended by a friend who got their case resolved in two months.
Owner response
Hello Marcy, we'd like to delve deeper into your husband's situation and clarify things, as each case is different and involves its own processes. Please send us your information to quejas@abogadaalexandra.com and we'll contact you as soon as possible. We want to provide you with a solution as quickly as possible. Blessings!
This lawyer is terrible. My husband was trying to get his VAWUA immigration status sorted out with her. He paid her around $4,000, but Immigration arrested him. I called them, and they said they couldn't do anything, even though they gave him a writ of habeas corpus, which didn't help either. They lie to people who start a process with her. Be careful because she's a scammer. I have friends and acquaintances who have been dealing with her for years, and she doesn't solve anything; she just takes their money. Besides, she told me I couldn't help my husband. She said I had to open a new case and pay $300. In my desperation, they scheduled an appointment for me. I had to wait a week to speak with a representative, and they quickly told me, "We need you to pay $20,000." After that, they kept charging him through the bank. If I pay $500 every month, it's a scam. Be very careful, everyone. Alejandra Lozano is useless; she doesn't help. She's not the "Miracle Lawyer"; she's a scammer!
Owner response
We understand your frustration, as providing clarity and support in every case is very important to us. We will immediately review the status of your husband's case with the appropriate team. Please send your information to quejas@abogadaalexandra.com, and we will contact you as soon as possible with a solution or update. Thank you for your patience, and we remain available to address any further questions.
Horrible service they did nothing to help. Don’t waste your money on this lawyer. They never answered the phone and never called back. They submitted paperwork late and still charged me. They got paid and did absolutely nothing.
Owner response
Hello, Joanna. We appreciate you sharing your concerns and will take them into account to improve our processes and customer service. I am sorry you had this bad experience, and it is important for us to understand all aspects of the case to give you a little more clarity on the matter.<br><br>Please send us your details to the following email address: quejas@abogadaalexandra.com and we will get back to you as soon as possible. We are here to help you.
Very bad immigration lawyer. They lie about cases and have extremely poor communication. They took my money and did not deliver on what they promised. I was told I would receive a refund for my husband’s case, but now they are refusing to give any refund at all. I do not recommend this lawyer to anyone.
Owner response
Hi, Karina, we would like to look into your husband's situation in more detail and clarify things, as each case is different. Please send us your details to the following email address: quejas@abogadaalexandra.com and we will get back to you as soon as possible.
Thank you, Pelon. Your 5-star review motivates us to continue providing high-quality legal assistance. We are here for you every step of the way. Blessings!
Hello Juanpablo! We're so happy to hear you had such a positive experience with us. Your satisfaction is our greatest reward 💖. My team and I are always here to answer your questions and provide you with the best immigration legal assistance. Many blessings to you and your family! 🙏
Do NOT come here!!! You never meet the actual lawyer, you never see her, you dont even hear her voice!!!
Its been 5 years now and never once met her only her paralegals and they all give different information.
This office is in the business of taking money and not defending people.....they want all your money up front or payment plans even when they arent filing for those specific forms yet.
Both my husband and his sister (different forms on their cases) had their cases denied because this lawyer had them ELECTRONICALLY sign documents and immigration flagged it.
Now they both have a court hearing in March and April for deportation!!!!!!
I would not be surprised if this office was sued in the future. DO NOT WASTE YOUR TIME AND MONEY HERE.
I hope this helps someone. God is in control.
Wish I had positive things to say but I don't. They seem to hire just anyone to answer the phones and have absolutely no ability to help and can only read what is on the screen. A basic question about your case turns into frustrating nightmare. The lawyer we were given didn't even submit the required documents which has now delayed the case. After you pay what they want and documents are filed with USCIS they pretty much stop communicating with you. Save yourself the stress and choose another law firm.
I'm worried. I have businesses and I don't have a single bad review, not one, and I see that the lawyer Lozano only has two good reviews. Everyone calls her a scammer, and this worries me a lot. I paid her $13,000 for my VAWA case. It's been four years, and we only recently sent more information to immigration, but they're not going to mess with me. I already have another lawyer overseeing my case too. They're not going to make a fool of me. There are laws here, and it doesn't matter if they're lawyers; the law applies to them too. And from what another lawyer told me, he's thought this was a scam for a long time. I hope that's not the case.
Don't believe anything this team of lawyers says; they're fraudulent. I had a terrible experience; they just take your money. Their communication is awful, they don't answer calls, and the phone can ring all day without a response.
I'm giving them one star because that's the only way they let me write a review; otherwise, they don't deserve even one star.