I cancelled my contract with them 2 months ago and they haven't wanted to return my money.
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Request a free case review from Alonso & Alonso Attorneys at Law, PLLC in Irving, Texas.
Alonso & Alonso Attorneys at Law, PLLC
Irving Personal Injury Lawyer — 184 Client Reviews Analyzed
4.8(184 reviews)Alonso & Alonso Attorneys at Law, PLLC is a Personal Injury law firm in Irving, TX, located at 800 W Airport Fwy Suite 410 and reachable at +1888-683-3791. Clients have rated the firm 4.8 out of 5 across 184 public Google reviews, 10 of which include written feedback. The most recent written review is from Maria Cerda on May 8, 2026 (87 days ago).
Owner engagement: Alonso & Alonso Attorneys at Law, PLLC replies on 23% of visible Google reviews, and roughly 24% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
184 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Alonso & Alonso Attorneys at Law, PLLC is a personal injury law firm serving clients in Irving, Texas, located at 800 W Airport Fwy Suite 410 75062.
Review evidence: Clients have left 184 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Irving, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 48 photos are public on Google; contact the firm to ask about consultation fees.
Contact Alonso & Alonso Attorneys at Law, PLLC at (888) 683-3791 or visit alonsoandalonsolaw.com for a free case review.
184 public reviews and 20 written reviews.
Most recent written review from Maria Cerda: Jan 7, 2026 (208 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 90% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Maria Cerda: Jan 7, 2026 (208 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jan 7, 2026 (208 days ago). Compare that recency with the other firms you are considering.
I cancelled my contract with them 2 months ago and they haven't wanted to return my money.
Very good
Great job thank you so much Lopez & Freshwater
800 W Airport Fwy Suite 410, Irving, TX 75062
Recent crash data for the area around Alonso & Alonso Attorneys at Law, PLLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Maria Cerda: Jan 7, 2026 (208 days ago)
Written Reviews
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Average Rating
4.20
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I cancelled my contract with them 2 months ago and they haven't wanted to return my money.
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Very good
Owner response
At your service, Francisco!
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Great job thank you so much Lopez & Freshwater
Owner response
Thanks for the five star review, Mynor!
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Excellent communication and attentive service, 10 out of 10
Owner response
Thank you so much for your review, Magdiel!
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Dont reccomend by the time you talk to them they not proffecional they seem to care more to get paid than helping people. If i were you will go on another direction
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I would highly recommend you do not contact or attempt to work with these people. They took my money and never showed up to our scheduled meeting. I promise you are better off looking elsewhere please don’t lose your money the way I did.
Owner response
Dear Jonathan,<br>We’re truly sorry to hear about your experience. This is not the level of service we strive to provide, and it’s important to us that we understand exactly what happened. We’ve reviewed our records but were unable to locate your case. <br><br>We’d appreciate the opportunity to look into this further and make things right if there was any confusion or error on our part. Please contact us directly at 1-855-663-4763 or 1-855-688-7756, or submit your information through our secure form so we can assist you promptly: https://form.jotform.com/251423540487052<br><br>We take all concerns seriously and remain committed to serving our community with transparency, respect, and professionalism.
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I would strongly caution anyone considering this law firm. We were told the case review would be free, and after thoroughly explaining every detail of our situation, the legal assistant assured us they had "great news" and could help with our case. Based on that promise, we were charged $150. The very next day, I received a call saying they had reviewed our case further and actually could not help us. I was then told we would be issued a refund. It’s now been almost a month, and despite follow-ups, we have not received our money back!! This experience was incredibly disappointing and unprofessional. It feels like we were misled and taken advantage of. If you're looking for honest, trustworthy legal help, I suggest you look elsewhere. We feel scammed and would never recommend this firm to anyone!
Owner response
Dear Jazmine,<br><br>We’re truly sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. This is not the level of service we strive to provide, and we take your feedback very seriously.<br><br>We would like to look into it immediately to resolve the matter. Unfortunately, we’re unable to locate your case based on the information provided in this review. <br><br>To help us follow up properly and ensure your refund is processed without further delay, we kindly ask that you fill out this secure form with your contact information: https://form.jotform.com/251423540487052 <br><br>We value transparency and integrity in the way we serve our community, and we truly regret that your experience did not reflect those standards. Thank you again for bringing this to our attention — we are committed to making it right.
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Excellent service, 100% recommended
Owner response
We are here to serve you!
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Very kind
Owner response
Thank you so much, Ninfa!
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The best lawyers, Alonso & Alonso, always keep you informed and tell you if they can help you. They don't charge for your evaluation. We are so blessed 🙏 to have found them; they really deliver results 💖
Owner response
Thank you so much for your amazing review, Lucero. We're sending you a big hug.
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Excellent team today attended me. Mr. Edder Selaya helped me clear up my doubts. Thank you, God bless you.
Owner response
Thank you so much for your amazing review, Rosario. Big hug.
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Very kind and attentive!! I recommend them 100%
Owner response
Thank you so much for your excellent review, Elanie!
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Last review 206d ago
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