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Lawyer Review Intelligence
CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
CrashStory aggregates public review patterns for Alonso Alonso Attorneys At Law PLLC Grand Prairie Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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184 public reviews and 44 written reviews.
Most recent written review from Maria Cerda: Jan 7, 2026 (212 days ago)
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Replies on 23% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
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Most recent written review from Maria Cerda: Jan 7, 2026 (212 days ago)
Written Reviews
44
Average Rating
4.55
Reviews (30d)
0
Reviews (90d)
0
Older Archive
44
Assigned Tags (3)
Showing 44 of 44 written reviews.
1 star
5
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0
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0
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0
5 star
39
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
I cancelled my contract with them 2 months ago and they haven't wanted to return my money.
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Very good
Owner response
At your service, Francisco!
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Unknown
Great job thank you so much Lopez & Freshwater
Owner response
Thanks for the five star review, Mynor!
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Excellent communication and attentive service, 10 out of 10
Owner response
Thank you so much for your review, Magdiel!
Case Type Unspecified
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Dont reccomend by the time you talk to them they not proffecional they seem to care more to get paid than helping people. If i were you will go on another direction
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Unknown
I would highly recommend you do not contact or attempt to work with these people. They took my money and never showed up to our scheduled meeting. I promise you are better off looking elsewhere please don’t lose your money the way I did.
Owner response
Dear Jonathan,<br>We’re truly sorry to hear about your experience. This is not the level of service we strive to provide, and it’s important to us that we understand exactly what happened. We’ve reviewed our records but were unable to locate your case. <br><br>We’d appreciate the opportunity to look into this further and make things right if there was any confusion or error on our part. Please contact us directly at 1-855-663-4763 or 1-855-688-7756, or submit your information through our secure form so we can assist you promptly: https://form.jotform.com/251423540487052<br><br>We take all concerns seriously and remain committed to serving our community with transparency, respect, and professionalism.
Case Type Unspecified
Unknown
I would strongly caution anyone considering this law firm. We were told the case review would be free, and after thoroughly explaining every detail of our situation, the legal assistant assured us they had "great news" and could help with our case. Based on that promise, we were charged $150. The very next day, I received a call saying they had reviewed our case further and actually could not help us. I was then told we would be issued a refund. It’s now been almost a month, and despite follow-ups, we have not received our money back!! This experience was incredibly disappointing and unprofessional. It feels like we were misled and taken advantage of. If you're looking for honest, trustworthy legal help, I suggest you look elsewhere. We feel scammed and would never recommend this firm to anyone!
Owner response
Dear Jazmine,<br><br>We’re truly sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. This is not the level of service we strive to provide, and we take your feedback very seriously.<br><br>We would like to look into it immediately to resolve the matter. Unfortunately, we’re unable to locate your case based on the information provided in this review. <br><br>To help us follow up properly and ensure your refund is processed without further delay, we kindly ask that you fill out this secure form with your contact information: https://form.jotform.com/251423540487052 <br><br>We value transparency and integrity in the way we serve our community, and we truly regret that your experience did not reflect those standards. Thank you again for bringing this to our attention — we are committed to making it right.
Case Type Unspecified
Unknown
Excellent service, 100% recommended
Owner response
We are here to serve you!
Case Type Unspecified
Unknown
Very kind
Owner response
Thank you so much, Ninfa!
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Unknown
The best lawyers, Alonso & Alonso, always keep you informed and tell you if they can help you. They don't charge for your evaluation. We are so blessed 🙏 to have found them; they really deliver results 💖
Owner response
Thank you so much for your amazing review, Lucero. We're sending you a big hug.
Case Type Unspecified
Unknown
Excellent team today attended me. Mr. Edder Selaya helped me clear up my doubts. Thank you, God bless you.
Owner response
Thank you so much for your amazing review, Rosario. Big hug.
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Unknown
Very kind and attentive!! I recommend them 100%
Owner response
Thank you so much for your excellent review, Elanie!
Most recent written review from Maria Cerda: Jan 7, 2026 (212 days ago)
Mentioned in 24 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 10 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 8 reviews, with an average 4.5-star rating when clients talk about this theme.
24 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
9 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
32 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
I cancelled my contract with them 2 months ago and they haven't wanted to return my money.
Very good
Great job thank you so much Lopez & Freshwater