Raquel Gross is very bad with communication.
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Ankin Law
Chicago Personal Injury Lawyer — 1310 Client Reviews Analyzed
4.8(1310 reviews)Ankin Law is a Personal Injury law firm in Chicago, IL, located at 10 N Dearborn St #500 and reachable at +1312-500-7866. Clients have rated the firm 4.8 out of 5 across 1310 public Google reviews, 9 of which include written feedback. The most recent written review is from Sarah on Jun 10, 2026 (53 days ago).
Owner engagement: Ankin Law replies on 57% of visible Google reviews, and roughly 36% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Maria Merman is the attorney most frequently named by clients in reviews of Ankin Law.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
1310 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ankin Law is a personal injury law firm serving clients in Chicago, Illinois, located at 10 N Dearborn St #500 60602.
Review evidence: Clients have left 1310 public Google reviews averaging 4.8 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Chicago, Illinois firms before you decide.
Quick signals: attorneys named most often in reviews are Maria Merman; the Google Business profile for this firm is verified; 175 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ankin Law at (312) 500-7866 or visit ankinlaw.com for a free case review.
1,310 public reviews and 19 written reviews.
Most recent written review from Sarah: Jun 8, 2026 (55 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 90% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Sarah: Jun 8, 2026 (55 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 8, 2026 (55 days ago). Compare that recency with the other firms you are considering.
Raquel Gross is very bad with communication.
2 years ago I was at the time dealing with a high risk pregnancy when I slipped and fall at the hospital I worked at do to them not having wet floor signs down on the weirdest day for it snow I was walking into work slipped and fall my job sent me to the er where they did a x-ray of my knee took me up to Labor and delivery to monitor my baby. I contacted this law firm to get the much needed help they sent me to therapy my knee was getting worse to the point I was walking with a walker to get around I couldn’t have a MRI until I had my baby. I got token off of work until I had my baby but when they took me off of work the job made a lie up to fire me. After having my baby and almost dying after having her I finally had my MRI done let’s just say to this day I am still in pain due to 2 disc in my back is fractured and I have a torn ACL in my knee so now I’m living in pain I stoped going to that 10 minute therapy session because it was not helping me at all and had to go back to a new job because me and my kids was about to get put out which I explained that to them luckily enough I was able to move my kids in a new house they was supposed to fought for my wages I had missed because workers comp didn’t pay me anything while I was off so I sent emails months later and even called explained the situation to one man I was suppose to got a call back and I didn’t get anything. Every time I would get told I had to fill a paper out so that they can pull my records from everywhere and I signed so many papers requesting my records for them I don’t know what they did with them. I hate that it’s still this long and I have not gotten no help at all.
ANKIN LAW IS THE REAL DEAL THEY HELP ME OUT TO GET THE RIGHT SETTLEMENT AND I WAS SO GRATEFUL FOR THEM THANK YOU ANKIN LAW 🌟🌟🌟🌟🌟🌟🌟🥳
10 N Dearborn St #500, Chicago, IL 60602
| Date | Location | Severity | Distance | Details |
|---|---|---|---|---|
| Feb 15, 2026 | S COLUMBUS DR Two-Vehicle Crash·2 vehicles | Minor Injury 1 injured | 0.55 mi | View → |
| Feb 14, 2026 | S STATE ST Rear-End Collision·2 vehicles | Possible Injury 3 injured | 0.93 mi | View → |
| Feb 14, 2026 | N LAKE SHORE DR Rear-End Collision·2 vehicles | Possible Injury 2 injured | 1.02 mi | View → |
| Feb 14, 2026 | S WABASH AVE Two-Vehicle Crash·2 vehicles | Minor Injury 2 injured | 1.08 mi | View → |
| Feb 14, 2026 | W FRY ST Parked Vehicle Collision·2 vehicles | Minor Injury 2 injured | 1.52 mi | View → |
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Sarah: Jun 8, 2026 (55 days ago)
Written Reviews
19
Average Rating
4.11
Reviews (30d)
0
Reviews (90d)
19
Older Archive
19
Assigned Tags (3)
Showing 19 of 19 written reviews.
1 star
4
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14
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Raquel Gross is very bad with communication.
Case Type Unspecified
Unknown
2 years ago I was at the time dealing with a high risk pregnancy when I slipped and fall at the hospital I worked at do to them not having wet floor signs down on the weirdest day for it snow I was walking into work slipped and fall my job sent me to the er where they did a x-ray of my knee took me up to Labor and delivery to monitor my baby. I contacted this law firm to get the much needed help they sent me to therapy my knee was getting worse to the point I was walking with a walker to get around I couldn’t have a MRI until I had my baby. I got token off of work until I had my baby but when they took me off of work the job made a lie up to fire me. After having my baby and almost dying after having her I finally had my MRI done let’s just say to this day I am still in pain due to 2 disc in my back is fractured and I have a torn ACL in my knee so now I’m living in pain I stoped going to that 10 minute therapy session because it was not helping me at all and had to go back to a new job because me and my kids was about to get put out which I explained that to them luckily enough I was able to move my kids in a new house they was supposed to fought for my wages I had missed because workers comp didn’t pay me anything while I was off so I sent emails months later and even called explained the situation to one man I was suppose to got a call back and I didn’t get anything. Every time I would get told I had to fill a paper out so that they can pull my records from everywhere and I signed so many papers requesting my records for them I don’t know what they did with them. I hate that it’s still this long and I have not gotten no help at all.
Case Type Unspecified
Unknown
ANKIN LAW IS THE REAL DEAL THEY HELP ME OUT TO GET THE RIGHT SETTLEMENT AND I WAS SO GRATEFUL FOR THEM THANK YOU ANKIN LAW 🌟🌟🌟🌟🌟🌟🌟🥳
Owner response
Thanks for your wonderful review. The team and I are delighted to have been able to assist and support you during this time.
Case Type Unspecified
Unknown
Brien DiNella worked on my case. Highly professional and good at his job. His legal assistants were also very professional and helpful. This was my first case ever and glad he was there to explain everything clearly, ensuring I had my questions answered. The only thing I didn't like was I had a few different legal assistants on the case (and was never notified of that change, so I was emailing the old assistants on the case, little did I know they were not with the company). Other than that, I recommend this law firm to everyone I know
Owner response
Thank you for taking the time to review us. We are glad you are satisfied with our services.<br>We are also noting your point about not being "in the loop" when it came to legal assistant staffing changes<br>on your case. Open communication is important to us, and your comments will be addressed.
Case Type Unspecified
Unknown
I had a great experience with the Ankin law firm. Especially with Telly Liapis and Karolina Kurczak who were both very professional and courteous and very instrumental in the handling of my case! I want to say thank you to them as well as thank you to Ankin law for the great experience!! Your law firm rocks!!
Owner response
Thank you for taking the time to review us. We count ourselves lucky for clients like you.
Case Type Unspecified
Unknown
Maria Merman displayed exemplary knowledge and excellent customer service as she acted has my legal representation during such a difficult time. Although the process was lengthy she always made sure she kept informed and advised me in the best possible direction as it related to my legal matter. If you need a great accident attorney I highly recommend Maria.
Owner response
Thank you for sharing this great review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.
Case Type Unspecified
Unknown
Kayla and Citlali did a wonderful job! I'm still so grateful for all the team's hard work. Kind, professional, and as efficient as the law allowed them to be. I would've still been lost and overwhelmed by the court system without their help. Thank you again!
Owner response
Thank you for sharing this great review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.
Case Type Unspecified
Unknown
I was rear ended on the highway and I had to get a lot of treatment. There was damage found on my neck and lower back. I had to get treatment for about a year. The process was not fast, but Maria Merman was extremely helpful, along with Adrianna Carillo. Maria had greatly reduced my medical bills and she has been very informative with me throughout this whole process. It has been a pleasure to work with Ankin Law. I hope to never go through this again, but if I do, I know I'll go through them.
Owner response
We're happy to read such remarkable feedback from you. It's always our pleasure to help.
Case Type Unspecified
Unknown
Akin Law was very professional Courteous and helpful from day one. Whenever I called, I was always able to speak to someone and concern of my case. They always made their self available whether it was via email or telephone. I appreciate you all for all your help and my time of need..
Owner response
Thank you for taking the time to review us. We count ourselves lucky for clients like you.
Case Type Unspecified
Unknown
I recently had concerns about my case and not hearing from my attorney. BUT... after a great and long-awaited conversation with Attorney Risley, I feel assured that he's here for me! I know my case may not get settled for a while, and I definitely understand that attorneys are busy and, unfortunately, I'm not his only client... but this phone call today meant everything! He's not afraid to ask the tough questions, and that's who I need on my side! I look forward to him helping get my case resolved! 💪🏾💪🏻
Owner response
Thank you for taking the time to review us. We are glad you are satisfied with our services.
Case Type Unspecified
Unknown
I wish there was an option to select zero stars. I trusted to use Ankin Law Firm after the big V-103 Radio Station advertisement, with Jean referring to Howard Ankin as her "Play-Cousin!" Smh, I should've known better. I was assigned to Attorney Jacob "Jake" Nabat to handle my case. I never spoke to him verbally over the telephone, but he sent me an email with an video attached, introducing himself with his contact information. His communication skills are very poor. He DOESN'T reply back to emails. He DOESN'T return telephone calls. He DOESN'T listen to voicemails. He DOESN'T keep in contact to inform if he's making progress with the case. He DOESN'T acknowledge anything at all! Oh, let me NOT leave out his Assistant named Monse. She's just as bad as he is with returning telephone calls, emails or listening to voicemails! Jake also stated that he didn't need to be present for my Court dates, but the other party had his Legal Counsel there, representing him without any problems. I had to act as my own Attorney, which was insane! I finally thought fully about continuing my Legal Issue with Ankin Law and decided to cut them loose! I sent Jake a Termination Letter via email, stating that I wasn't going to use Ankin Law anymore and then BOOM 💥 🤯...I receive my very first call from Jake, roughly 20 minutes later. He stated that he NEVER received any phone calls, voicemails, nor email correspondence from me. I didn't believe that at all. He sounded so concerning about me terminating my services with them, more than feeling concerned about my feelings. He asked, "What can I do to make it right?" It sounded like a "true relationship break-up!" I replied, "There isn't anything that can be done to make it right, especially after 2 months, 1 week and 4 days of not hearing from you!" It's funny how I received a phone call AFTER sending him that letter. People, do your research!!! Don't make the mistake that I made and go with a Law Firm that's advertised every 2 minutes on the Radio, Television and Channel 7 News. BEWARE!!!! BEWARE!!!! BEWARE!!!! P.S. Don't forget to read ALL reviews! Don't trust the company if all of the reviews are rated high and none are rated low...that means the bad reviews were deleted, well at least most!
Owner response
Dear Ms. Gray,<br>It's rare for a client to fire our law firm, so when I responded to your termination letter, it was personal. The commercials you mentioned aren't simply about a TV lawyer selling his services; they express our culture and beliefs. We're here to help. So, when I said, "How can I make it right?" I meant it. It's unfortunate that I won't be able to put my words into action. <br><br>However, because you mentioned me by name, I want to point out some inaccuracies in what you wrote. Other than your termination email, I received one additional email from you, which was responded to. Second, you state that I do not “return telephone calls” and that I do not “listen to voicemails. That is wildly inaccurate. I personally did not receive any voicemails from you. It is always my practice to return voicemails within 24 hours. I offered you my direct phone number, but you declined that offering. You also mention that you had to “act as your own attorney” as I stated I did not need to be present for your “Court date”. This is also inaccurate. Your civil case was never in litigation in my office. You are referring to the criminal hearing regarding the citation the other driver received. This was not a hearing involving the civil matter you originally retained my office to handle on your behalf. <br><br>I hope you find counsel that can assist you and that your injuries heal.<br>Good luck to you Ms. Gray.<br><br>Attorney Jake Nabat
Case Type Unspecified
Unknown
I’m very pleased with Ankins Law! The staff answers all my questions, always returns my calls and I’m extremely grateful for the settlement check 💵💵
Owner response
Thank you for taking the time to review us. We are glad you are satisfied with our services.
4 other offices for this firm
Ankin Law
Rankin, Shuey, Mintz, Lampasona & Harper
The Law Office of Douglas L. Rankin
Ankin Law
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