I also had a terrible experience with Crystal Phillips from the Tampa office. I was charged a $5,000 retainer in 2019, was never represented in court because she said I didn’t make enough for her to file, yet I was still making payments and filled the retainer. Aside from wrongfully getting my daughter taken from me and given to my abusive, pill addicted ex, I was humiliated when the day of court came. Ms. Phillips did not file on my behalf, despite me paying for the retainer. I felt taken advantage of and still am struggling to see my daughter. I’ve worked as a paralegal and know the amount of work that is put into building cases. There’s no reason, especially when I was willing to scrape every penny I have, that she shouldn’t have at least filed what I payed for. But to show up in court, not file and then tell me that I don’t make enough is crazy. A firm purely fueled by greed.
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