Balaban Law Denver has 261 total reviews (229 with text) and an average rating of 4.9 stars.
Balaban Law Denver
★★★★4.9
Based on 229 text reviews, clients consistently mention "recommendation", "staff_experience", "communication". Reviews mentioning marketing vs reality average 4.9 stars.
Process Length(47 mentions) — 62% positive, avg 4.8★
Case # Treatment(36 mentions) — 44% positive, avg 4.8★
Trust Signals
Cross-Firm Reviewers
19
Reviewed multiple firms
Peer Endorsements
6
From other attorneys
Local Guides
0
Google Local Guides
Rating Contradictions
0
Star vs sentiment mismatch
Text Reviews
229
With written feedback
Response Rate
83%
Owner replies
Sentiment Breakdown
positive97%
negative2%
mixed1%
neutral0%
Dimension Key (What Each Label Means)
Communication
How responsive and communicative is the firm?
Process Length
How long does the legal process take?
Process Transparency
Are clients kept informed about case progress?
Fee Transparency
Are fees and costs clearly explained upfront?
Lowball Pressure
Does the firm resist insurance lowball offers?
Choosing Right Firm
How do clients decide this is the right firm?
Case # Treatment
Do clients feel like a number or a person?
Needing a Lawyer
Do clients feel the firm was necessary?
Lock-in Fear
Can clients leave without penalty?
Settlement Confusion
Is the settlement process clearly explained?
Marketing vs Reality
Does the firm deliver on its marketing promises?
Holistic Advocacy
Does the firm care about the whole person?
Response Quality
78/100
Personalized31%
Semi-Personalized50%
Boilerplate2%
No Response17%
Case Types
Personal Injury89
Immigration44
Unknown42
Auto Accident39
Disability23
Estate Planning20
Criminal Defense2
Slip & Fall1
DUI Accident1
Highlighted Reviews - Full Text (115)
Olena Tovkach2023-08-22
positive
I cannot express how grateful I am for the outstanding legal representation I received from Balaban Law. Dealing with the aftermath of a car accident was an incredibly stressful experience, but their expertise and support made a world of difference.
From the very beginning, Olga Steinreich showed genuine concern for my well-being and took the time to understand the details of my case. The accident had left me in need of medical attention, including visits to a chiropractor and the local Keiser branch. Throughout this challenging period, my lawyer remained by my side, guiding me through the process with exceptional professionalism and empathy.
Their timely communication and proactive approach reassured me that I was in capable hands. Whenever I had questions or concerns, Olga was there to provide clear explanations and updates on the progress of my case. Their attention to detail and dedication to ensuring a fair outcome were truly impressive.
I particularly appreciate how they handled negotiations with the involved parties. Their expertise resulted in a very successful outcome, and I received a substantial payout that has greatly helped me recover and move forward.
If you are seeking legal representation that goes above and beyond, I wholeheartedly recommend Balaban Law. Their support transformed a daunting situation into a manageable process, and I am sincerely thankful for their hard work and commitment to achieving the best possible outcome for their clients.
Thank you, for your exceptional service.
Auto AccidentCommunicationProcess LengthProcess TransparencySettlement ConfusionMarketing vs RealityDetailed review with outcome signals
I was driving to church when another driver, who had fallen asleep at the wheel, T-boned me. The impact was terrifying, and though I was lucky to escape major injuries, I was left shaken, confused, and completely unsure of what to do next. I didn’t know how accidents worked, how to handle insurance, or even how to navigate the medical bills piling up. I felt lost.
That’s when I reached out to **Heather Hernandez** From the very first call, Heather didn’t just handle my case—she *cared* for me. She patiently walked me through every step, answered all my panicked questions, and made sure I never felt alone in the process. She fought tirelessly on my behalf, dealing with the insurance companies, medical paperwork, and legal hurdles so I could focus on healing.
Thanks to Heather’s dedication, not only did I receive a fair settlement, but she also helped me and catch up on the bills that had been weighing me down. She went above and beyond, treating me like family instead of just another client.
If you’ve been in an accident and don’t know where to turn, I *beg* you to reach out to Heather. They don’t just work for you—they stand *with* you, fighting to make things right when life feels completely unfair. I’ll forever be grateful for their kindness, expertise, and unwavering support. **Thank you, Heather and Balaban Law—you truly saved me.**
If you’re reading this and need help, don’t wait. Call !! You won’t regret it.
Auto AccidentCommunicationProcess TransparencyFee TransparencyCase # TreatmentSettlement ConfusionDetailed review with outcome signals
My son, Sean, was in an automobile accident in December, 2018, wherein he sustained injuries to his neck, back, shoulder and abdomen. We were referred to Andrew Ramos @ Balaban Law Firm through Sean’s Chiropractor. From the very first day, Andrew walked us through the process of paperwork, and helped us navigate the healthcare system to retrieve documents wherever needed. If something proved to be even the slightest bit difficult, Andrew took over the procurement of any needed paperwork from the doctors or hospitals involved. He was very responsive, and always returned emails or phone calls right away, and our family never felt rushed through the process. Andrew was happy to explain things thoroughly and always had a happy and optimistic attitude in our dealings with him. Andrew displayed a high level of professionalism throughout, and was always truthful about the expectations for Sean’s settlement. Though there were a few delays in Sean’s case, the pandemic being one of them (!), Andrew worked tirelessly to make sure that his case was handled in a timely manner. Andrew was efficient in making various medical appointments for Sean, as they related to his case, and arranged all appointments with great consideration of Sean’s work schedule. Our family would highly recommend Andrew Ramos for legal services, as it was a pleasure working with him and his firm throughout this process!
ImmigrationCommunicationProcess LengthProcess TransparencyChoosing Right FirmCase # TreatmentDetailed review with outcome signals
In November 2024, I was hit head-on by a Jeep—my third time being hit by a distracted driver. After a terrible past experience where an attorney from Bachus and Schanker took most of my settlement, I honestly didn’t want to deal with another lawyer. I even considered negotiating directly with the other driver’s insurance company.
A friend insisted I reach out to Heather at Balaban Law, and I’m so glad I did. From the very first text, Heather was quick to respond, knowledgeable, and reassuring. I told her about my past experiences, and she promised their office would be different—that they would focus on my care and fight for the best outcome. She kept her word.
At one point, a doctor I was seeing tried to overcharge me, but they were able stop it immediately. Later, when Geico (the at-fault driver’s insurance) and my own insurance, State Farm, pushed back and tried to deny parts of my claim, Heather didn’t give up. They fought hard and made sure I received the full payout from both.
In the end, I received a settlement 85% higher than anything I’ve ever gotten before. The entire team went above and beyond for me, and I never once felt taken advantage of.
If you’re looking for an ethical, trustworthy law firm that truly puts their clients first, Balaban Law is the one you want in your corner.
Auto AccidentCommunicationProcess LengthFee TransparencyChoosing Right FirmCase # TreatmentDetailed review with outcome signals
I just want to say that the experience I had with Balaban Laws team was great. My paralegal Heather and my attorney Olga were so accommodating and helpful from the moment I called them. I would highly recommend Balaban Law to anyone who was in a car accident and needs an attorney. From the initial meeting to the closing of the case, they were patient, kind, understanding, thorough, and always made sure I was aware of what was going on with my case. And, when I needed an advocate during the insurance claim process they were always there to bat for me. Their legal services are outstanding!!! Thank you so much for helping with my motor vehicle collision Heather, Olga and Roman! Roman you certainly have an outstanding staff. I’ve never been in an accident before and everyone on their staff put me at ease by always following up with us and explaining everything each step of the way. All the staff are highly-skilled and demonstrated compassion and empathy. They turned a potentially bad experience into a good one. Truly. I honestly had little to no faith in attorneys, especially injury attorneys, from hearing about other people who had car accidents and to say the least they were able to obtain the full policy limits for my claim. I’m so glad a friend recommended I call this firm.
Auto AccidentCommunicationProcess TransparencyMarketing vs RealityDetailed narrative with concrete case experience
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Maria Parker
Edited a week agoDate: 2026-01-28
Auto Accident
Post-Settlement
In November 2024, I was hit head-on by a Jeep—my third time being hit by a distracted driver. After a terrible past experience where an attorney from Bachus and Schanker took most of my settlement, I honestly didn’t want to deal with another lawyer. I even considered negotiating directly with the other driver’s insurance company.
A friend insisted I reach out to Heather at Balaban Law, and I’m so glad I did. From the very first text, Heather was quick to respond, knowledgeable, and reassuring. I told her about my past experiences, and she promised their office would be different—that they would focus on my care and fight for the best outcome. She kept her word.
At one point, a doctor I was seeing tried to overcharge me, but they were able stop it immediately. Later, when Geico (the at-fault driver’s insurance) and my own insurance, State Farm, pushed back and tried to deny parts of my claim, Heather didn’t give up. They fought hard and made sure I received the full payout from both.
In the end, I received a settlement 85% higher than anything I’ve ever gotten before. The entire team went above and beyond for me, and I never once felt taken advantage of.
If you’re looking for an ethical, trustworthy law firm that truly puts their clients first, Balaban Law is the one you want in your corner.
Communication (positive)Process Length (positive)Fee Transparency (mixed)Choosing Right Firm (mixed)Case # Treatment (positive)Settlement Confusion (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Olga and Heather were an incredible team—by far the best duo I could’ve asked for on my case. At first, I wasn’t even sure if I had a case, but they took the time to review everything and assured me that I did. From start to finish, they were fast, persistent, and kept me informed every step of the way. Their communication and dedication were outstanding. If you want your case handled with care and settled for what you truly deserve, I highly recommend Balaban Law Firm—a true 5-star, top-notch team!
Communication (positive)Process Length (positive)Process Transparency (positive)Case # Treatment (positive)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (26)
case:personal_injury_generalstage:post_settlementresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementhighlight:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedtheme:communicationtheme:staff_experiencetheme:recommendationinjury:physical_therapycompetitor:balaban law firm
Carlos Loera
5 months agoDate: 2025-08-27
Auto Accident
Post-Settlement
I was driving to church when another driver, who had fallen asleep at the wheel, T-boned me. The impact was terrifying, and though I was lucky to escape major injuries, I was left shaken, confused, and completely unsure of what to do next. I didn’t know how accidents worked, how to handle insurance, or even how to navigate the medical bills piling up. I felt lost.
That’s when I reached out to **Heather Hernandez** From the very first call, Heather didn’t just handle my case—she *cared* for me. She patiently walked me through every step, answered all my panicked questions, and made sure I never felt alone in the process. She fought tirelessly on my behalf, dealing with the insurance companies, medical paperwork, and legal hurdles so I could focus on healing.
Thanks to Heather’s dedication, not only did I receive a fair settlement, but she also helped me and catch up on the bills that had been weighing me down. She went above and beyond, treating me like family instead of just another client.
If you’ve been in an accident and don’t know where to turn, I *beg* you to reach out to Heather. They don’t just work for you—they stand *with* you, fighting to make things right when life feels completely unfair. I’ll forever be grateful for their kindness, expertise, and unwavering support. **Thank you, Heather and Balaban Law—you truly saved me.**
If you’re reading this and need help, don’t wait. Call !! You won’t regret it.
Communication (mixed)Process Transparency (negative)Fee Transparency (mixed)Case # Treatment (mixed)Settlement Confusion (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Heather was amazing helping me navigate a car accident in which I wasn’t sure what steps to take during and after, her clear communication and calm support made everything so much less stressful. Truly grateful for her help and professionalism!
Communication (positive)Process Transparency (positive)Marketing vs Reality (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I was referred to paralegal, Heather Hernandez at Balaban Law Firm after I was rear ended. I must rave about Heather. Instantly she took care of me and consistently answered all my questions in a kind and professional manner. She guided me through the entire process and provided me with timelines. My entire interaction has been seamless as they also helped obtain my records and bills from my chiropractic, physical therapy, and acupuncture care appointments. Absolutely everything was taken care of by Balaban Law. The entire process took 3 months from beginning to end when I received a settlement for far more than I expected.
Heather and Olga, thank you so much for your thorough and quick responses, even after hours. I am a highly satisfied client.
Process Length (mixed)Process Transparency (mixed)Choosing Right Firm (mixed)Case # Treatment (positive)Settlement Confusion (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (27)
case:auto_accidentstage:post_settlementresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementhighlight:yesdepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:ChoosingFirmdimension-sentiment:ChoosingFirm:mixeddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:SettlementConfusiondimension-sentiment:SettlementConfusion:mixeddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:staff_experiencetheme:case_outcomeinjury:physical_therapycompetitor:balaban law firm
I remain grateful to Olga (the lawyer) for her diligence with my case. I spent over a year working with her and the team on my case and my husband's case. I am incredibly thankful for how our cases/settlements were handled. Olga truly is great in her efforts to secure the best settlement amount for her clients!
Process Length (mixed)Settlement Confusion (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot express enough gratitude for the incredible team at Balaban Law, especially Heather and Olga, for their unwavering support and dedication throughout my motor vehicle accident case. From the moment I reached out to them, I felt heard, valued, and genuinely cared for. Heather's expertise and calming presence made navigating the complex legal process feel manageable, and her prompt communication kept me informed every step of the way. Olga’s attention to detail and thoroughness ensured no stone was left unturned, and she always made me feel like a priority.
Thanks to their hard work and commitment, I was able to secure a favorable outcome that exceeded my expectations. I can’t recommend Balaban Law enough to anyone in need of legal assistance. Their professionalism, empathy, and top-tier service truly set them apart! Thank you, Heather and Olga, for your incredible support and for turning a stressful situation into a positive experience.
Communication (mixed)Process Transparency (mixed)Fee Transparency (mixed)Case # Treatment (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I had an amazing experience at this law firm, Heather was amazing on my case, I recommend her for anything especially on car accidents, a great lawyer.
Marketing vs Reality (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Balaban Law has been super helpful during our process. They had our back when the insurance company did not. Thank you!
Process Transparency (positive)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedtheme:insurance_handlinginsurance:insurance company
I’ve had the best the experience with Balaban law firm. They were able to handle what needed to be done efficiently. The law firm is gorgeous on the inside and the hospitality is exponential. I’d highly recommend this firm to anyone in search of one!!!
Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My experience with this law firm was terrible. I was severely injured at no fault of my own causing me to miss 4 weeks of work, and the business that did this was not taking my injury seriously so I turned to this law firm to help. I was recommended by a friend and signed a contract for them to investigate what happened. After spending hours typing and writing a detailed discription of what happened I also provided 30-40 pictures and documentation to aid there investigation. I was not contacted for 2 weeks. After sending a few emails asking for an update, they took ONE doctors misinformed summery of what happened and desided that it wasn't worth the time. They did not understand what actually happend and took zero initiative to ask me via phone call or email. This firm brushed me off and and just like the company who hurt me, they did not take my injuries seriously. This has been the most stressful experience of my life and they wasted hours of effort just to tell me it wasn't worth there time. I would not recommend this firm to anyone looking to be taken seriously with there legal needs.
Communication (mixed)Process Transparency (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Balaban law firm were great taking care of my after my car accident. They met with me on Sunday, since this was my only day off. They were very informative and took their time to explain to me all my options. They connected me with the professional help I needed. At the end I got a great payout with a stress free experience.
They made the process of dealing with a car accident very easy. Wouldn’t hesitate to use them again in the future although hopefully I will not need to.
Process Transparency (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveMixed DetailClient Relationship Unclear
Thank you Sarah for helping me with my case and appreciate everything you've done. Most importantly the detailed information you've shared with me. Thank you again.
case:personal_injury_generalstage:unknownresponse:semi_personalizedstory:genericclient:unclearpi:yesdepth:one_linercompetitor:amazing law firm
Tino Rios
2 years agoDate: 2023-08-15
Personal Injury
Unknown
The Balaban Law team (Heather and Olga) were wonderful! Though this process after the accident, a life changing event occurred and the team did everything they could to make the process run smooth and complete without a hiccup. They made it so easy to focus on the new event and not have to worry about the case we currently were in. They put ease on our minds knowing we would be taken care of. Thank you Heather, Olga, and Balaban Law!
Process Transparency (mixed)Case # Treatment (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (20)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:outcome_mentionedhighlight:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:mixeddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedtheme:staff_experiencetheme:case_outcomecompetitor:the balaban law
Gloria Saenz
2 years agoDate: 2023-08-01
Personal Injury
Unknown
It helps a lot, especially since I only speak Spanish.
Everyone working my case, Heather and Olga were amazing! Loved working with them and communicating with them. They were able to help me understand everything that was going on with my case. Would 100% work with them in the future!
Process Transparency (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Such a great experience with the Balaban Laws team. No matter how major/minor, experiencing a car accident is terrible and can affect one's life for an indefinite amount of time. The team here at this firm have helped me through this process and I couldn't have picked better representation. The communication was excellent and everyone made sure I understood every step of the process, the estimated timeline, and really cared about my progress on getting back to feeling like I do prior to the collision. I’m so glad I was referred to Heather for my case, she communicated with me very often and Olga was able to settle my case within a few months. Heather & Olga handled my case expeditiously with a generous settlement amount that I'm not sure I would've received elsewhere. Great job! I have recommended you all to other friends & family in need for the past few months and will continue to for many more! Thanks Balaban Law!
Communication (positive)Process Length (mixed)Process Transparency (mixed)Fee Transparency (positive)Choosing Right Firm (mixed)Case # Treatment (positive)Settlement Confusion (mixed)Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (34)
case:auto_accidentstage:post_settlementresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementhighlight:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:FeeTransparencydimension-sentiment:FeeTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:mixeddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:SettlementConfusiondimension-sentiment:SettlementConfusion:mixeddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivetheme:communicationtheme:staff_experiencetheme:case_outcometheme:feestheme:recommendationinsurance:eriecompetitor:thanks balaban law
Mark Medrano
2 years agoDate: 2023-08-01
Personal Injury
Unknown
Quick & efficient, knew us by name right when we got here & had everything ready.
Process Length (positive)Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveMixed DetailClient Relationship Unclear
I’m so grateful for Balaban Law (Heather &Olga) for guiding me through my case. They took all the stress off of me and handled my case. They provided all the information needed and in a timely fashion. I couldn’t get through this without them!
Process Length (mixed)Needing a Lawyer (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot express how grateful I am for the outstanding legal representation I received from Balaban Law. Dealing with the aftermath of a car accident was an incredibly stressful experience, but their expertise and support made a world of difference.
From the very beginning, Olga Steinreich showed genuine concern for my well-being and took the time to understand the details of my case. The accident had left me in need of medical attention, including visits to a chiropractor and the local Keiser branch. Throughout this challenging period, my lawyer remained by my side, guiding me through the process with exceptional professionalism and empathy.
Their timely communication and proactive approach reassured me that I was in capable hands. Whenever I had questions or concerns, Olga was there to provide clear explanations and updates on the progress of my case. Their attention to detail and dedication to ensuring a fair outcome were truly impressive.
I particularly appreciate how they handled negotiations with the involved parties. Their expertise resulted in a very successful outcome, and I received a substantial payout that has greatly helped me recover and move forward.
If you are seeking legal representation that goes above and beyond, I wholeheartedly recommend Balaban Law. Their support transformed a daunting situation into a manageable process, and I am sincerely thankful for their hard work and commitment to achieving the best possible outcome for their clients.
Thank you, for your exceptional service.
Communication (mixed)Process Length (mixed)Process Transparency (mixed)Settlement Confusion (positive)Marketing vs Reality (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
First time client and I'll recommend this firm to anyone. They take care of everything, paperwork, doctors, access care, and insurance so you don't have to worry about that. Sometimes it takes a while and confusion occurs if you try and deal with access care yourself but otherwise if a car accident happens again I'll be back here.
Case # Treatment (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I've never been injured in an accident until 2021 and thankfully my Dr pointed me to Balaban Law! The team I worked with (Heather, Sarah and Olga) were so amazing and made me feel like my best interests were always in mind. They talked me through the process, kept me updated as things progressed and were always available to answer my questions, no matter how trivial they were.
Thank you again Heather, Sarah and Olga for all of your hard work!
If you are injured or find yourself in need of an attorney, reach out to these awesome people.
Communication (mixed)Process Transparency (mixed)Fee Transparency (positive)Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Absolutely would recommend, never felt pressure. Worked with a few people and was always able to get answers in a timely manner! Thank you Balaban Law!
Process Length (mixed)Lowball Pressure (mixed)Semi-PersonalizedSentiment: positiveMixed DetailClient Relationship Unclear
I really appreciated the work that Heather and her team did for me and my wife , I would definitely recommend this law firm to people who are looking for a good attorney.
Hi Balaban Law firm. This is marina and Ilan. We are so thankful to you guys. Thank you for your support from the start. We are very happy with the results. Mr. Balaban, Sarah, Heather, olga. You guys went all out for us. From start to finish. We appreciate you so much. You guys are the best in colorado. Thank you and your staff.
Marketing vs Reality (positive)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:staff_experiencecompetitor:hi balaban law
jose antonio hernandez
2 years agoDate: 2023-05-31
Personal Injury
Unknown
The lawyers resolved our accident issue quickly and efficiently.
Process Length (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewClient Relationship Unclear
Amazing team to work with after my accident. Everyone was friendly and communicative. Heather and Olga made sure to keep me updated and ensured that I understood everything going on in my case.
Communication (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I was referred to Heather at Balaban law after someone rear ended my car I heard great reviews from previous clients who worked with this firm and I'm glad they gave me their information. Roman was so helpful taking us on as clients for our cases. The crash was with my children in the car and it was so hard seeing my children in pain. Sarah was my attorney and was very fast and efficient upon reaching their settlement. Heather and Sarah went above and beyond, They were really nice and respectful, I never had to wait for updates regarding my children's cases, and they followed up in a timely manner to see that my children were getting the treatment they needed to feel better, they were always on top of it. They’re so kind and really cared about me and my children and we always felt very important to this firm. Thank you for helping me with our case. I would highly recommend the whole team at Balaban Law. They don't just work 9-5, Heather always went out of her way before or after work, even on the weekends! I cannot thank this team of attorneys and paralegals at Balaban Law!
Communication (negative)Process Length (positive)Fee Transparency (negative)Choosing Right Firm (positive)Case # Treatment (positive)Settlement Confusion (positive)Marketing vs Reality (positive)Holistic Advocacy (negative)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Seeking treatment after an accident is already a scary and frustrating process but Balaban Law made the process so much smoother. They were always quick to respond to my phone calls and emails and kept me updated throughout the entire process. I already had so much going on in life in addition to having to deal with getting treatment after my accident and they took a lot of stress and worry off of me during this process. Would highly recommend them!!!
Communication (positive)Process Length (positive)Process Transparency (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I want to thank Balaban law team for everything they done in my case! It was my first time and they were so supportive and always in touch! Answered my calls and e-mails almost immediately what was make me more comfortable and confident that I choose right attorney for my case!
Communication (mixed)Choosing Right Firm (mixed)Holistic Advocacy (mixed)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I just want to say how satisfied I was with Olga and Sarah for taking care of me and releaving me of the burden of dealing with the other parties Insurance company. I would highly recommend Balaban Law to anyone who was in a car accident and needs an attorney. From the initial meeting to the closing of the case, they were patient, kind, understanding, thorough, and always made sure I was aware of what was going on with my case. And, when I needed an advocate during the insurance claim process they were always there to bat for me. Their legal services are outstanding!!! Thank you so much for helping with my motor vehicle collision and my medical complications. I wanted to thank you for your consideration and helpfulness.
God Bless,
Glenn
Process Transparency (positive)Case # Treatment (mixed)Marketing vs Reality (positive)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (21)
case:auto_accidentstage:consultation_onlyresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yespre-client:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:mixeddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:insurance_handlingtheme:recommendationinsurance:insurance company
Emily Amack
2 years agoDate: 2023-05-03
Personal Injury
Unknown
The whole team at Balaban Law were wonderful to work with. Communication was excellent, and they were prompt with answering my questions. They ensured I got the treatment I needed, which I am grateful for. Highly recommend!
Communication (positive)Holistic Advocacy (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Balaban Law did a great job with my case. They explained everything each step of the process and were quick to respond to my questions. If you've gotten into an accident and are injured I highly reccomend using them.
Communication (positive)Process Length (positive)Process Transparency (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I just want to say that the experience I had with Balaban Laws team was great. My paralegal Heather and my attorney Olga were so accommodating and helpful from the moment I called them. I would highly recommend Balaban Law to anyone who was in a car accident and needs an attorney. From the initial meeting to the closing of the case, they were patient, kind, understanding, thorough, and always made sure I was aware of what was going on with my case. And, when I needed an advocate during the insurance claim process they were always there to bat for me. Their legal services are outstanding!!! Thank you so much for helping with my motor vehicle collision Heather, Olga and Roman! Roman you certainly have an outstanding staff. I’ve never been in an accident before and everyone on their staff put me at ease by always following up with us and explaining everything each step of the way. All the staff are highly-skilled and demonstrated compassion and empathy. They turned a potentially bad experience into a good one. Truly. I honestly had little to no faith in attorneys, especially injury attorneys, from hearing about other people who had car accidents and to say the least they were able to obtain the full policy limits for my claim. I’m so glad a friend recommended I call this firm.
Communication (positive)Process Transparency (positive)Marketing vs Reality (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My mother in law recommended Balaban Law when I got into an accident last year and they did not disappoint. Heather and Olga were wonderful to deal with and really took care of me. I highly recommend using this firm to help your case!
Process Length (positive)Case # Treatment (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Great firm! They handed my case in a vary professional manner with great results. I would definitely recommend Balaban Law for everyone in need an attorney for car accident injury claim.
I have nothing but good things to say about Balaban Law. I was injured in a bad car accident involving two other trucks. It was emotionally, physically, and financially damaging. My friend recommended I reach out to Balaban Law Group. I’m so happy I decided to reach out because Olga clearly explained and laid out all the legal steps for me from start to finish. It was extremely helpful because I was overwhelmed with the aftermath of the car accident. Olga and Heather were there for me every step of the way with any questions I had! The entire team was so kind, timely, and professional. Thank you so much Balaban Law Team!
Communication (mixed)Process Length (positive)Process Transparency (positive)Choosing Right Firm (positive)Marketing vs Reality (negative)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
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case:auto_accidentstage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:mixeddimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:negativetheme:staff_experiencetheme:recommendationcompetitor:balaban law group
Dayne Walker
3 years agoDate: 2023-01-31
Auto Accident
Unknown
Me and my son was in a car accident and we contacted Balaban Law to assist us. They did amazing with contact providers and keeping us informed of everything going on. It was a great experience. Would definitely recommend.
Communication (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I Carlos Perez recommended Balaban Law, they did s good job on my case and I am very happy with their heñp that I received on my case Thank you so much Heather and Sarah for the amazing outcome. I am so happy that they have an interpreter and he was amazing Andrés was very helpful when he called me and explained the process.
Communication (positive)Process Transparency (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Balaban was a godsend for me in helping to deal with my auto accident. From day one, it has been a stress free ordeal all thanks to Heather. They dealt with all legal matters pertaining to the personal injury claim as well as overextending and assisting with the auto insurance claim which they did not have to do. Their communication throughout the case was great and were readily available whenever I had a question or concern. For the peace of mind they provided me alone I highly recommend them, let alone their professionalism.
Communication (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I loved the treatment they gave us, excellent, the lawyers are very good at helping us, Andrés was very patient and treated us excellently, thank you, may God bless you.
I had a minor accident, and I honestly didn't think they'd be able to cover my medical and chiropractic expenses. I received excellent care, and they obtained a very satisfactory settlement. Thank you! I highly recommend them.
Case # Treatment (positive)Settlement Confusion (positive)Marketing vs Reality (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I had the privilege of working with Andrew after an auto accident in 2021 and I had a wonderful experience. He was always quick and informative to respond to any questions and gave me peace of mind that he was working on my behalf. In the unfortunate event that I would need to hire another attorney, I wouldn’t hesitate to contact Balaban Law.
Communication (positive)Process Length (positive)Marketing vs Reality (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My experience with Balaban Law was fantastic ! Andrew Ramos's and the rest of the firm was extremely helpful in all matters of my case . I would recommend and have recommended this firm to friends and family .
I was in a bad car accident and I don’t know what I would have done if I didn’t call Balaban Law. Heather was great to work with. The entire team was timely, professional and working very hard to on my case from start to finish. 10/10 would recommend.
Communication (negative)Process Length (positive)Marketing vs Reality (negative)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
A very good experience with this group of lawyers. They were clear and honest with me from the beginning. And we always communicated. Thank you for everything.
If I could give 10 stars I would. I want to start of by saying that since the first day walked in and spoke to Andrew Ramos & the balaban team I felt really comfortable and at home Andrew did everything in his power to make sure I was good through out the whole process he was always following up making sure I made it to my appointments etc whenever I had questions or needed help he would always answer in time and would find the best answer for me I highly recommend this law firm to anybody they helped me with everything I needed and made sure I was at my best after my accident I’m happy with my results and everything they did for me Andrew and his team did a great job ! thank you balaban law. If anything ever happens I know who to go to
Process Transparency (mixed)Marketing vs Reality (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
This team of lawyers is amazing. My husband and I got into a car accident last July. We got rear ended and I was four months pregnant while my husband suffered from a disk slip. Andrew and Roman helped us settle all of our medical bills and the repairs to my husbands car. They were truly very professional and helpful in our situation. I recommend this law firm and if anything else happens in our life we will go Balaban Law
Process Length (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
After my car accident in 6/2021, I was referred to this Law firm for assistance. I have never met a firm so professional and so diligent. Olga and Heather were are always on point with either providing updates or answered my gazillion questions. They immediately got me scheduled with treatment to recovery and worked hard and fought hard until the end of my settlement! I would definitely have family/friends contact them if ever in a auto accident.
Communication (mixed)Choosing Right Firm (mixed)Settlement Confusion (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
So I have been working with this law firm for quite some time and they have made the process so easy and simple. I called other law firms that wouldn’t take me. So happened my wife found Balaban Law and they helped both of us out from a stressful situation from beginning to end. I received 250000 settlement in my case. Andrew Ramos has been a excellent attorney for my case and highly recommended them if you need help. Thank you all for everything you have done!!!!!!!
Communication (mixed)Process Transparency (mixed)Settlement Confusion (mixed)Marketing vs Reality (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Babalan Law Firm was ABSOLUTELY AMAZING!!! I was hit by a drunk driver and my medical bills were insane! They helped me cover all my medical bills completely and then some ! It was so easy to work with them , they truly do their best for their clients. I am so appreciate for their hands on team.
case:dui_accidentstage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:staff_experiencecompetitor:babalan law firm
Grismarie Rivera
3 years agoDate: 2022-04-08
Personal Injury
Unknown
Very helpful , the communication was very good all the time.
Communication (positive)PersonalizedSentiment: positiveGeneric ReviewClient Relationship Unclear
Thank you for helping me right away when I was injured. Heather and Andrew did a very excellent job with communicating and settling my case. Thank you Balaban Law for all the help!
I got in auto accident last New Years. They were able to get me 65k. The process was easy and the attorney and Heather the awesome paralegal Handled everything! Would recommend if your looking for a lawyer thats personable friendly and returned my calls in a short period of time.
Communication (positive)Process Length (mixed)Process Transparency (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Andrew and the Balaban team handled my car crash case and got me excellent results. Andrew gave me constant updates on the process and explained what was happening so I could understand. I could really tell that he cared about my case. I hope I never ever need an attorney again, but if I do, I will call Balaban. I recommend anybody that gets injured call Andrew and Balaban Law
I came to you guys for an auto accident not knowing what to do. Everyone at the office was so helpful and held my hand through the whole process. Heather was always on top of everything and immediately responded to my messages anytime I had a question or concern. My process was so quick and they helped me get the maximum amount for my injury and made sure I had all the treatment necessary for my injury. Thank you so much Balaban Law!!!!
Communication (mixed)Process Length (positive)Process Transparency (positive)Marketing vs Reality (mixed)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Only thing I can say about Balaban Law is they are very professional at what they do. Heather and Andrew are amazing they are easy to get a hold of they communicate and are very responsive. They handled my car accident case for me and it went really smooth.
After a car accident, Andrew and the staff at Balaban Law handled my case down to every detail. They set me up with the best followup medical care and worked with the somewhat difficult Insurance company. They kept me informed at every step of the process. I would highly recommend Balaban Law to everyone in need a great Law firm if you are in an accident.
case:auto_accidentstage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:staff_experiencetheme:insurance_handlingtheme:recommendationinjury:surgeryinjury:physical_therapyinsurance:insurance company
I highly recommend, absolutely loved how responsive they are. Heather and Andrew both had great communication with me throughout my case. The time frame of my case was about 8 months. From beginning to end I felt assured that I had nothing to worry about in regards to my pain or medical bills.
Communication (positive)Process Length (mixed)Marketing vs Reality (positive)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Román and his team were very helpful and always kept us updated on everything. They took care of everything so we didn’t have to worry much about our case. They were always very responsive and patient towards all our questions. They always had us in mind and fought for us at all moments.
Communication (positive)Case # Treatment (mixed)Marketing vs Reality (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I called Balaban Law shortly after I got into an accident where I was not at fault and I’m very happy with how things worked out. Andrew Ramos and his team walked me through every step of my lawsuit and I am very happy with the end result of my lawsuit. I would not hesitate to recommend Andre Ramos to friends or family.
Communication (mixed)Process Transparency (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
When I first got into my car accident I wasn’t thinking about getting a lawyer. I had never been in that situation before, so I was really confused. They explained everything and helped with every question I had. They made sure I was compensated as I should’ve been. They worked and worked and wouldn’t stop until I got what I deserved! I strongly recommend this office! Blessed and Grateful for everyone in this office, especially Olga and Heather for never giving up or getting sick of all my questions. Thank you!
Process Transparency (mixed)Marketing vs Reality (negative)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:shorttheme:recommendationcompetitor:balaban law firm
Very responsive. Were able to answer all my questions same day. They follow up immediately. They made the process easy and convenient for my needs. Highly recommend if ever in need of a firm.
Process Transparency (mixed)Marketing vs Reality (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I’m very happy with the results of (Jeff Young) Balaban Law, they covered all my medical bills plus a good amount of $ as a compensation for the car accident that I was involved.
Olga and Heather did an amazing job dealing with my insurance company and settling my claim. I am very appreciative of them all!
I recommend this law firm 100%
Thank you for helping me out in a time of need. Forever grateful 🙏
No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:mediumtheme:insurance_handlingtheme:recommendationinsurance:insurance company
Dan Freeman
5 years agoDate: 2020-10-29
Auto Accident
Unknown
Andrew Ramos was a Godsend with helping me out with my car accident. He was available to answer any questions that I had, was very patient and made the entire process a breeze. I would highly recommend him and Balaban Law for all your legal needs.
Process Transparency (mixed)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
This is the second time I was involved in an accident and Balaban law represented me. By far the best law firm in town. They are very quick to respond to your emails or phone calls. I didn’t have to lift a finger and all I had to do was focus on my recovery. If I could give them 10 stars I would.
Communication (positive)Process Length (positive)Marketing vs Reality (mixed)Holistic Advocacy (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I HIGHLY RECOMMEND BALABAN LAW FOR YOUR LEGAL NEEDS! They provided timely updates for my case and got my settlement handled in a timely and efficient manner! Thank you Roman and team for guiding me through this process! 🙏🙏🙏
I would definitely recommend Balaban law , Andrew Ramos has been most helpful and dependable with my legal needs He has been easy to talk to and answered all my questions, he was very patient with me especially since my case was somewhat complicated , although he was successful in coming to a positive settlement
Highly recommended
My auto accident case was handled by Andrew Ramos and his senior legal assistant, Heather. They were both very professional and diligent with all of the steps and details of my case. They set me up with physical therapy and chiropractor clinic almost immediately after my first meeting with them and I was able to start recovering right away. If I ever had any questions or issues, they were resolved by the firm. Was very happy w the settlement they were able to negotiate for me. Would definitely recommend!!
Process Transparency (positive)Settlement Confusion (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I had my accident back in February, it was honestly a minor accident probably shouldn't have obtain a lawyer. If I have to be honest there really wasn't that much communication with the paralegal. I was left wondering what the status was on my case throughout the process. I had to contact the paralegal to get answers. The demand letter I was sent a copy of was for 100's of thousands of dollars, but in the end after the medical bills and their 33.33 % I left with less than 6%. I was in another cat accident prior and I settled with the insurance company my self and I walked away with 4000k difference and settle it out in 3weeks. Unless it was major accident and communication isn't a big deal to you, then I would recommend them. Otherwise the process took 6months to long. I sure this review isn't what they want to hear but this was my experience.
Communication (positive)Process Length (mixed)Process Transparency (mixed)Marketing vs Reality (positive)Holistic Advocacy (mixed)No ResponseSentiment: mixedDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:post_settlementresponse:nonesentiment:mixedstory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:communicationtheme:staff_experiencetheme:case_outcometheme:insurance_handlingtheme:recommendationinsurance:erieinsurance:insurance company
Boris Abrashevich
5 years agoDate: 2020-07-23
Personal Injury
Unknown
Star-only review (no written text from reviewer).
No ResponseGeneric ReviewClient Relationship Unclear
I worked with Andrew Ramos and Heather on my case. A woman ran a red light and sideswiped my car. The police didn't know if she had insurance. My car was totaled but I was not injured thank God. I didn't think I had a case since I wasn't hurt but it turned out the woman did have insurance and I accepted an offer from them. Andrew and Heather made this process so easy and took away a lot of the worry and the unknowns.
Process Transparency (mixed)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
My experience with Balaban Law was exceptional! My lawyer, Olga, did the absolute most for me as her client, and because of that I was able to close my case for more than I could’ve ever imagined! Through all the pain and suffering I went though, she made this process much more tolerable and in the end, I was so satisfied! Thank you for everything Olga and Heather, glad I went with Balaban law!
Process Transparency (mixed)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I just wasted a few months of my life dealing with this law firm. I called them and was contacted by Sarah Bousman, who set up an appointment with her colleague, Andrew Ramos.
When I met with Mr. Ramos, I explained that I sustained a concussion at my apartment complex where I used a heavy duty trash compactor that was set up in a dangerous situation. My head was slammed between the compactor door and a heavy wooden gate because there was poor visibility from the outside of the gate, and there wasn't enough clearance for a person to stand and use the trash compactly safely. Either the wind blew the gate in and it slammed into my head/shoulder area (it was extremely windy that day), or someone shoved it into me. I really don't know.
During this meeting, I also informed Mr. Ramos, I had a pre-existing brain injury and had concerns that it would make it impossible for me to recover damages. That preexisting injury also made my subsequent brain injury that much more severe and it has made my recovery extremely slow and painful. Mr. Ramos assured me although I it would be more difficult, it was not unusual for him to litigate such cases. I wasn't seeking damages because I am a litigious person. This injury has caused so much limitation for me for so many months, I have had to hire people to do things for me that are as simple as hooking my printer up to my computer, hooking up my cable, balancing my checkbook, and organizing paperwork. It took me forever just to write this review and I had to have help doing it. My brain function has been so limited, that when I try to focus, I get migraines after periods of concentration
During the ensuing months I have talked with several people from Balaban Law., To include Andrew, his associate Sarah, and their paralegal, Lauren. During this time, they managed to get the name of the place of where the accident happened wrong. They called my injury a "slip and fall", when it was a head injury. Even thought I sent Andrew Ramos pictures and a video tape of the location of the accident, no one had a record of that. Then, their paralegal didn't respond to an email I sent for almost a month and tried to excuse it by saying it went into her spam folder (she initiated the first email, so that's impossible). But the icing on the cake was having FOURTH person I don't even know (Jeff), calling me today, after months of working with them, telling me they weren't going to take my case afterall. This is the worst game of "telephone" I've ever played in my life. Highly unprofessional. If you are going to "fire" me as a client, at least have the decency to do it by the one person I met in person.
I should have "fired" this law firm before they cut me loose. They never attempted to help me find medical care (which decent attorneys do). They never checked in on me. They just handed my information from one person to another and diluted it,, distorted it, and got it all wrong in the process. Their paralegal Lauren, made comments about how difficult this case would be to litigate before she even got all my medical records in (thanks so much for your PROFESSIONAL advice). Sadly for me, I'm the one with the brain injury and the bad judgment. I've been told by more than one attorney just how bad they are and what poor service this really was.
I wouldn't trust these guys to coordinate my lunch order.
HIGHLY UNPROFESSIONAL LOW STANDARDS LAZY WASTE OF MY TIME
Communication (mixed)Process Length (mixed)Process Transparency (mixed)Choosing Right Firm (mixed)Case # Treatment (negative)Marketing vs Reality (positive)Holistic Advocacy (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
I needed some guidance in dealing with my girlfriend being t-boned by another driver and Olga had all the answers and direction we were missing, this lady knows her stuff, very happy!
Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
After a car accident that I had I didn’t want to deal with the insurance company and after being referred from my chiropractor to this law firm I decided to let them take my case, at first I was scared about signing the contract with them but after a thousand questions I had and because the lawyer Olga always took the time to answer them in the best possible way, I was more confortable, Im really grateful to her for the great results and will always refer this law firm to friend and family. So dont be scared and let the professional handle your case.
Choosing Right Firm (positive)Case # Treatment (positive)Marketing vs Reality (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:auto_accidentstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivetheme:insurance_handlinginsurance:insurance company
Daniel Vazquez
6 years agoDate: 2020-01-30
Personal Injury
Unknown
Staff Knows Their Job and are Efficient and Thorough.
No ResponseSentiment: positiveGeneric ReviewClient Relationship Unclear
I highly recommend this firm when needing somebody on your side to fight for you, when you have zero experience on what to do. I worked closely next to the paralegal Heather on my daughter’s case. She was great from the start. Explained everything to me in great detail on what the next steps were. Answered all questions and concerns that I had through phone and email. She also was able to help guide me to great treatments options for my daughter and helped me understand my insurance coverage that I didn’t realize I had. This firm also helped my husband fight a battle against an insurance company to cover the damage from other motorists. Thankful for all the help Heather has given my husband and daughter.
Communication (mixed)Process Transparency (positive)Marketing vs Reality (mixed)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixeddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:communicationtheme:staff_experiencetheme:insurance_handlingtheme:recommendationinjury:physical_therapyinsurance:erieinsurance:insurance company
Anthony James
6 years agoDate: 2019-08-06
Personal Injury
Unknown
Star-only review (no written text from reviewer).
No ResponseGeneric ReviewClient Relationship Unclear
Roman did a great job fighting the insurance company on my case! I highly recommend Roman Balaban!
No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:shorttheme:insurance_handlingtheme:recommendationinsurance:insurance company
Rex Jimenez
7 years agoDate: 2018-07-27
Auto Accident
Unknown
After my car wreck, I was drowning in medical bills. Thankfully I went to see Roman, and he took care of me. The insurance company paid all of my medical bills resulting from the crash. Very grateful that I went to a lawyer to solve this problem!
case:auto_accidentstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:mixeddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:insurance_handlinginsurance:insurance company
David Vetsky
7 years agoDate: 2018-02-28
Personal Injury
Unknown
Great experience! Very knowledgeable in the entire law process!
Process Transparency (mixed)No ResponseSentiment: positiveGeneric ReviewClient Relationship Unclear
AMAZING LAWYER! Hands down!
I am so thankful to these guys for helping my mom out. She was a passenger in a vehicle that was rear-ended full speed while the car was at a red light and had injuries to her neck and back. She was suffering with severe back pain and headaches. She couldn’t even get any rest at night as the pain kept her up. We didn’t know what to do, she didn’t have health insurance at the time and was making very little money. These guys helped her out with the language barrier as they have Spanish speakers and Russian speakers at the office. They helped her with the medical bills and made sure she was seen by the doctors. The doctors were amazing and helped my mom a lot. She can now sleep through the night, work without pain, and go about her day without feeling all of that pain. All the med. bills were covered. On top of it all, she ended up with a pretty impressive chunk of money in her pocket after the case was closed. I don’t think my mom ever saw that much money at one time. I’m sending all my friends and family to Roman. He knows his stuff and I trust him.
Fee Transparency (mixed)Choosing Right Firm (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience