Called to ask a simple question. I was told that I was holding up the line. The man who answered was rude and didn't seem to care much about other people at all. I certainly wouldn't hire them or work for them.
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Ben Abbott & Associates
Garland Personal Injury Lawyer — 4538 Client Reviews Analyzed
4.8(4538 reviews)Ben Abbott & Associates is a Personal Injury law firm in Garland, TX, located at 1934 Pendleton Dr and reachable at +1972-270-2222. Clients have rated the firm 4.8 out of 5 across 4538 public Google reviews, 1404 of which include written feedback. The most recent written review is from Morgan Gower on Jun 5, 2026 (7 days ago).
Owner engagement: Ben Abbott & Associates replies on 6% of visible Google reviews, and roughly 34% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Ben Abbott is the attorney most frequently named by clients in reviews of Ben Abbott & Associates.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
4538 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ben Abbott & Associates is a personal injury law firm serving clients in Garland, Texas, located at 1934 Pendleton Dr 75041.
Review evidence: Clients have left 4538 public Google reviews averaging 4.8 out of 5, 1404 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Garland, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Ben Abbott; the Google Business profile for this firm is verified; 680 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ben Abbott & Associates at (972) 270-2222 or visit benabbott.com for a free case review.
4,538 public reviews and 1,404 written reviews.
Most recent written review from Morgan Gower: Jun 5, 2026 (7 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 6% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Morgan Gower: Jun 5, 2026 (7 days ago)
Mentioned in 578 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 424 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 350 reviews, with an average 4.5-star rating when clients talk about this theme.
578 reviews touch this theme, including 15 clearly negative mentions and 0 mixed mentions.
350 reviews touch this theme, including 47 clearly negative mentions and 2 mixed mentions.
191 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Called to ask a simple question. I was told that I was holding up the line. The man who answered was rude and didn't seem to care much about other people at all. I certainly wouldn't hire them or work for them.
Ben Abbott and Associates will fight for you! Thank you to everyone who worked hard on my case!!!
Have been amazing and so helpful though this whole experience update this is my second time using them and they are amazing as always.I am so grateful for them helping me the way that they did.I highly recommend ben abbott and associates
1934 Pendleton Dr, Garland, TX 75041
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Morgan Gower: Jun 10, 2026 (2 days ago)
Written Reviews
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Average Rating
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Showing 10 of 10 written reviews.
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Most recent written reviews, with the newest DataForSEO-backed reviews first.
Morgan Gower
Personal Injury
Unknown
Called to ask a simple question. I was told that I was holding up the line. The man who answered was rude and didn't seem to care much about other people at all. I certainly wouldn't hire them or work for them.
Amanda Gautney
Personal Injury
Unknown
Ben Abbott and Associates will fight for you! Thank you to everyone who worked hard on my case!!!
Ashley Wiggins
Personal Injury
Unknown
Have been amazing and so helpful though this whole experience update this is my second time using them and they are amazing as always.I am so grateful for them helping me the way that they did.I highly recommend ben abbott and associates
Deanna
Personal Injury
Unknown
I am very pleased with Ben Abbott and they kept me very informed. It was about the correct time frame I was told. I am happy with the amount of money I received.
Gigi McMoy
Personal Injury
Unknown
It’s was a great experience working the the team
Yung Kamel
Personal Injury
Unknown
Ben abbot associates really helped me so much from my wreck and know what there doing
Gail Anderson
Personal Injury
Unknown
This was the best company if you get in an accident. They treated me with respect and fairness,. Ben Abbott is a Law firm you should call.
MieMie
Personal Injury
Unknown
This was the most traumatic event of my life! I could have died with the 3 pile-up car accident that I was in. I didn’t know what to do, all I knew was my car was totaled and I was in pain!! It was a long process but worth it. Listen to them. When I called Ben Abbott & Associates, they took a huge wait off of me!! Coordinating my treatments and MRIs, Chiropractor visits and pain management. I no longer felt alone! It only took 2 years to which I understand doesn’t happen that fast. My Heavenly Father took care of me and gave me a great lawyer who did FIGHT FOR ME. Thank you for keeping your word and leaving me with what I asked for and more! You will not be disappointed with going with this team.
Erica Wells
Personal Injury
Unknown
Ben Abbott helped me get $6300 for my accident.
Dwight Owens
Personal Injury
Unknown
The entire staff were courtesy and caring. My wife and I couldn’t not have been in better hands.
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