wrongful arrest/officer misconduct
Pre-Intake
Reached out to this firm for help with my legal case. I was battered by officers, wrongfully arrested, and served a 4 year prison sentence. This firm would not help me.
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93 public reviews and 34 written reviews.
Most recent written review from Amanda Mott: Jan 13, 2026 (199 days ago)
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Most recent written review from Amanda Mott: Jan 13, 2026 (199 days ago)
Written Reviews
32
Average Rating
2.22
Reviews (30d)
0
Reviews (90d)
0
Older Archive
32
Assigned Tags (62)
Showing 32 of 34 written reviews.
1 star
20
2 star
3
3 star
0
4 star
0
5 star
9
Reviews older than 30 days are kept available in pages of 12.
wrongful arrest/officer misconduct
Pre-Intake
Reached out to this firm for help with my legal case. I was battered by officers, wrongfully arrested, and served a 4 year prison sentence. This firm would not help me.
Personal Injury
Unknown
Tried reaching out and got no response
Personal Injury
Unknown
I also received a super weird and rude response from a paralegal named Oscar at this law firm that made no sense. When asked how to file a complaint on the rude paralegal's, he hung up the phone. Don't waste your time.
Personal Injury
Unknown
Do not waste your time and effort. He never responded to any e mails. If the first time you contact someone with a valid case and this person sits there and ignores you knowing you will lose time and effort then this is not the best counsel you can get.
Personal Injury
Unknown
Saw the video outside the jacksonville school. That's what you do for a living represent people like this?
personal injury
Post-Settlement
Look up "Stardust Racers" yeah the family will get a settlement, but it is clear he only cares about money. Not actual justice or his clients. First thing you see on the website "look how much money I made them" id be interested to see how much of that went to the office and how much went to those that suffered.
assault
Unknown
This lawyer and all he talks about is all talk not actually there to help you if you've been assaulted. This lawyer group doesn't care about you that's obvious they only care about what they care about not that you've been assaulted by security guards and facing major surgery because of that assault that occurred in a hospital by security guards. This law firm obviously supports that type of behavior by security guards assaulting people that's a lawyer group tends to like that kind of stuff to happen to people that's obvious. My advice go find a lawyer that actually cares.
Personal Injury
Unknown
Answered my call right away and emailed me right away. Thanks
Personal Injury
Consultation Only
Ben Crump law firm is a sham, the paralegals discriminate on people based on the value of their case, by screening the process, I’m a former employee of AT&T who was racially discriminated & gender discrimination who was terminated through retaliation, they never reached back out after my consultation, never sent a denial letter & never offered any information on how I can get help. I don’t recommend this firm to anyone because it seems Ben only helps high profile celebrities who help his image as an attorney
Personal Injury
Unknown
What a complete joke! Seriously, don't waste your time or money like I did. Research obtaining an actual attorney who would actually fight for you. You have been warned! Good luck
Wrongful Death
Unknown
It took me 1.5 years to finally reach Ben Crump himself! My black son passed away and I needed his help. Once I finally got a response from him, he sent me to his associates to read over the case in the death of my son. He personally never looked at the case himself. Ben Crump ONLY talks to black people in death cases when it's on the NEWS or SOCIAL MEDIA! Which I think is a poor way to treat anyone who has lost a family member to death and reaching out for his help! I don't recommend his firm or him! As he only wants to help death cases that are in the media!
Personal Injury
Unknown
Super weird and rude responses from this law firm that made no sense. I would advise to stay away.
Most recent written review from Amanda Mott: Jan 13, 2026 (199 days ago)
Mentioned in 10 reviews, with an average 3.0-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 1.6-star rating when clients talk about this theme.
Mentioned in 10 reviews, with an average 1.4-star rating when clients talk about this theme.
11 reviews touch this theme, including 10 clearly negative mentions and 0 mixed mentions.
10 reviews touch this theme, including 9 clearly negative mentions and 0 mixed mentions.
34 reviews currently have no visible owner response, so the written feedback matters more than response style.
Reached out to this firm for help with my legal case. I was battered by officers, wrongfully arrested, and served a 4 year prison sentence. This firm would not help me.
Tried reaching out and got no response
I also received a super weird and rude response from a paralegal named Oscar at this law firm that made no sense. When asked how to file a complaint on the rude paralegal's, he hung up the phone. Don't waste your time.