A great, impressive lawyer, I love her.
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Bilbao Law
Jacksonville Personal Injury Lawyer — 26 Client Reviews Analyzed
4.7(26 reviews)Bilbao Law is a Personal Injury law firm in Jacksonville, FL, located at 5911 Timuquana Rd Suite 301 and reachable at +1904-877-4895. Clients have rated the firm 4.7 out of 5 across 26 public Google reviews, 18 of which include written feedback. The most recent written review is from LS Pavers on Jan 7, 2026 (156 days ago).
Owner engagement: Bilbao Law replies on 58% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
26 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Bilbao Law is a personal injury law firm serving clients in Jacksonville, Florida, located at 5911 Timuquana Rd Suite 301 32210.
Review evidence: Clients have left 26 public Google reviews averaging 4.7 out of 5, 18 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Jacksonville, Florida firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Bilbao Law at (904) 877-4895 or visit bilbaolaw.com for a free case review.
26 public reviews and 18 written reviews.
Most recent written review from LS Pavers: Jan 7, 2026 (156 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 58% of reviews
67% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from LS Pavers: Jan 7, 2026 (156 days ago)
Mentioned in 9 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
9 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Jan 7, 2026 (156 days ago). Compare that recency with the other firms you are considering.
A great, impressive lawyer, I love her.
Very grateful to my best lawyer, who was i220A and with a court date, and the lawyer Bilbao got me my residency in less than a year. Thank you very much and grateful.
The receptionist Carlos was very friendly during the call.
5911 Timuquana Rd Suite 301, Jacksonville, FL 32210
Recent crash data for the area around Bilbao Law loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from LS Pavers: May 8, 2026 (35 days ago)
Written Reviews
10
Average Rating
4.60
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10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
LS Pavers
Personal Injury
Unknown
A great, impressive lawyer, I love her.
Ismaray Gutiérrez
Personal Injury
Unknown
Very grateful to my best lawyer, who was i220A and with a court date, and the lawyer Bilbao got me my residency in less than a year. Thank you very much and grateful.
Roxo Translations
Personal Injury
Unknown
The receptionist Carlos was very friendly during the call.
Vivian varga
Personal Injury
Unknown
Good afternoon, I wanted to thank the entire team and give many blessings to everyone for their good work. I really liked the work they did as a team with my case and as soon as I can, I will contact you again, God willing. MANY BLESSINGS IS WHAT I WISH YOU.
Manuel Marrero
Personal Injury
Unknown
100% grateful for your work. Our path to residency wasn't easy, but with faith and the excellent work of your entire team, everything was achieved. Thank you so much, i220a, for always.
Yenny Villegas
Personal Injury
Unknown
Excellent service and commitment to their clients and their needs! I successfully completed my case with this firm. I will always be grateful!
Rosania Jiménez Peña
Personal Injury
Unknown
These people don't even deserve one star. I signed a contract with them, and it was the worst experience of my life. They only did processes I could have done myself. They gave me a payment plan, and when I finished paying all my money, they closed my contract. I don't agree with people and offices like these who don't understand the sacrifices we make to pay them, only for this to happen... Apparently, because of my outspokenness, since we live in a free country, in the two years she worked on my case, I didn't see her even once. And the times I wanted to see her, her team told me I needed to pay $250 for an appointment, even though the contract stated the opposite. They're very clever; they waited until I finished paying to close the contract. Finally, I found another lawyer who helped me with my entire case. To anyone considering doing any immigration process with this office, I truly wish you the best, but think very carefully.
Leo Glez (Autos Viejos)
Personal Injury
Unknown
I want to express my deepest gratitude to my lawyer, Vilerka Bilbao, for her incredible work and dedication in my immigration case. Thanks to her expertise and professionalism, I successfully completed my immigration process and now have my Green Card in hand. From day one, she gave me confidence and clarity, guiding me step by step throughout the process. She was always available to answer my questions through the proper process, address any concerns, and ensure everything was in order. I wholeheartedly recommend Bilbao Law for any immigration-related process. Their knowledge and commitment are unmatched. Thank you for making this dream come true!
Dairon Padron Martinez
Personal Injury
Unknown
Based on my experience, I can say that she is undoubtedly the best lawyer and her team in all of Florida. I recommend them 100%. Thank you for everything during my process.
Danay Sanabria Diaz
Personal Injury
Unknown
Today is a special day! I just received my residency permit and my son Bryan's, and I know my husband's will be coming soon, thanks to God and the Bilbaolaw team. They're a fantastic team, all incredibly attentive, answering my questions and concerns with super professional work. Thank you, team! My love to all of you, and especially to América, who was always so attentive to every question and who helped me achieve this dream. A huge hug! 😘 The best team! 🥳🥳❤️
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