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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Bilbao Law Jacksonville Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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26 public reviews and 18 written reviews.
Most recent written review from LS Pavers: Jan 7, 2026 (253 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 58% of reviews
67% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from LS Pavers: Jan 7, 2026 (253 days ago)
Written Reviews
18
Average Rating
4.56
Reviews (30d)
0
Reviews (90d)
0
Older Archive
18
Assigned Tags (3)
Showing 18 of 18 written reviews.
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5 star
16
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
A great, impressive lawyer, I love her.
Case Type Unspecified
Unknown
Very grateful to my best lawyer, who was i220A and with a court date, and the lawyer Bilbao got me my residency in less than a year. Thank you very much and grateful.
Owner response
Congratulations on that achievement! I wish you the best of luck in everything that comes in your future! Thank you for trusting our team 🙏😍
Case Type Unspecified
Unknown
The receptionist Carlos was very friendly during the call.
Case Type Unspecified
Unknown
Good afternoon, I wanted to thank the entire team and give many blessings to everyone for their good work. I really liked the work they did as a team with my case and as soon as I can, I will contact you again, God willing. MANY BLESSINGS IS WHAT I WISH YOU.
Owner response
Thank you, Ms. Vivian! We are delighted to be able to assist you with your immigration process. We wish you all the best in achieving your dreams here in the United States.
Case Type Unspecified
Unknown
100% grateful for your work. Our path to residency wasn't easy, but with faith and the excellent work of your entire team, everything was achieved. Thank you so much, i220a, for always.
Owner response
🙏😍Thank you for trusting our team! I hope you can fulfill all your dreams here!
Case Type Unspecified
Unknown
Excellent service and commitment to their clients and their needs! I successfully completed my case with this firm. I will always be grateful!
Owner response
Thank you for your kind words! We love seeing our customers' success!
Case Type Unspecified
Unknown
These people don't even deserve one star. I signed a contract with them, and it was the worst experience of my life. They only did processes I could have done myself. They gave me a payment plan, and when I finished paying all my money, they closed my contract. I don't agree with people and offices like these who don't understand the sacrifices we make to pay them, only for this to happen... Apparently, because of my outspokenness, since we live in a free country, in the two years she worked on my case, I didn't see her even once. And the times I wanted to see her, her team told me I needed to pay $250 for an appointment, even though the contract stated the opposite. They're very clever; they waited until I finished paying to close the contract. Finally, I found another lawyer who helped me with my entire case. To anyone considering doing any immigration process with this office, I truly wish you the best, but think very carefully.
Owner response
Due to confidentiality rules, we are not permitted to respond as we would wish or share details about this matter. However, we can state that this review does not fairly or accurately reflect the reality of our work and commitment to our clients. We strive to provide ethical and effective legal representation in every case. If you have any concerns, we invite you to contact our office directly.<br>English - Due to confidentiality rules, we are not permitted to respond as we would wish or share details about this matter. However, we can state that this review does not fairly or accurately reflect the reality of our work and commitment to our clients. We strive to provide ethical and effective legal representation in every case. If you have any concerns, we invite you to contact our office directly.
Case Type Unspecified
Unknown
I want to express my deepest gratitude to my lawyer, Vilerka Bilbao, for her incredible work and dedication in my immigration case. Thanks to her expertise and professionalism, I successfully completed my immigration process and now have my Green Card in hand. From day one, she gave me confidence and clarity, guiding me step by step throughout the process. She was always available to answer my questions through the proper process, address any concerns, and ensure everything was in order. I wholeheartedly recommend Bilbao Law for any immigration-related process. Their knowledge and commitment are unmatched. Thank you for making this dream come true!
Owner response
Congratulations on your Green Card Approval, and thank you so much for your kind words! We are honored to represent you and guide you along this process. Thank you for always trusting us and working patiently with our team. We wish you all the success for your future in this amazing country!
Case Type Unspecified
Unknown
Based on my experience, I can say that she is undoubtedly the best lawyer and her team in all of Florida. I recommend them 100%. Thank you for everything during my process.
Owner response
Thank you, Dairon, for your kind words! We're truly honored to have represented you throughout your immigration process. Thank you for always trusting us. Congratulations again!
Case Type Unspecified
Unknown
Today is a special day! I just received my residency permit and my son Bryan's, and I know my husband's will be coming soon, thanks to God and the Bilbaolaw team. They're a fantastic team, all incredibly attentive, answering my questions and concerns with super professional work. Thank you, team! My love to all of you, and especially to América, who was always so attentive to every question and who helped me achieve this dream. A huge hug! 😘 The best team! 🥳🥳❤️
Owner response
Thank you so much, Danay, for your wonderful comment! We are truly grateful for the trust you have placed in us during your immigration process. It has been a pleasure supporting you and your son, and we are thrilled to see these steps completed successfully. We can't wait to celebrate your husband's approval together. We know the immigration journey can be challenging, but each step brings you closer to your dreams, and it is an honor to be a part of this process. Thank you for your kind words, and remember that we are here for anything you need along the way.
Case Type Unspecified
Unknown
I called inquiring about the immigration services and consultation fee, and the representative asked for my immigration needs. After giving him all my information and telling him all the details, he then told me they were not doing consultations right now to go somewhere else. It would have made sense to tell me up front that they are not taking any new cases or consultations before wasting my time giving out all my information.
Owner response
Dear Ms. Birmingham, <br><br>Thank you for your feedback. We apologize for any frustration you experienced when inquiring about our immigration services.<br><br>To clarify, we gather detailed information during the initial call to determine if we can assist with your specific immigration needs. This helps us assess whether your case falls within our current areas of practice and expertise. Additionally, we keep your information on file in case we reopen consultations in the future, allowing us to reach back out to you.<br><br>At this time, our consultations are closed due to limited availability with our attorneys. We periodically open consultations based on our attorneys' availability and current caseload. Our office is committed to providing the highest level of service, and in order to maintain this standard, we limit the number of cases we accept.<br><br>We sincerely hope you will consider us for your future immigration needs. However, if you require immediate assistance, we recommend seeking other options at this time.<br><br>Thank you for your understanding.
Case Type Unspecified
Unknown
Great and wonderful lawyer and staff. Thank you so much for endless help.
Owner response
Ms. Claire, Thank you for your kind words!
Most recent written review from LS Pavers: Jan 7, 2026 (253 days ago)
Mentioned in 9 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
9 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Jan 7, 2026 (253 days ago). Compare that recency with the other firms you are considering.
A great, impressive lawyer, I love her.
Very grateful to my best lawyer, who was i220A and with a court date, and the lawyer Bilbao got me my residency in less than a year. Thank you very much and grateful.
The receptionist Carlos was very friendly during the call.