Case Type Unspecified
Unknown
I truly appreciate for all there hard work and patience. They are truly amazing on getting the work done.
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20 public reviews and 11 written reviews.
Most recent written review from Angel Castellanos: Jun 21, 2024 (775 days ago)
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Most recent written review from Angel Castellanos: Jun 21, 2024 (775 days ago)
Written Reviews
11
Average Rating
3.55
Reviews (30d)
0
Reviews (90d)
0
Older Archive
11
Assigned Tags (3)
Showing 11 of 11 written reviews.
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7
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
I truly appreciate for all there hard work and patience. They are truly amazing on getting the work done.
Case Type Unspecified
Unknown
I would highly recommend Blanco & Arias attorney services. Atty. Arias has been excellent with communication and in helping me with my concerns regarding my case. Thank you for your attentiveness and professionalism!
Case Type Unspecified
Unknown
I started a claim with this law firm over a year ago. I have been proactive in reaching out to Angela, Alex and Janeth during this whole time. And now they leave me hanging with only 3 weeks to file a lawsuit with another firm. This is so unprofessional. I’m very disappointment on how my case was handled!This was a referral from a friend. Save your time and go somewhere else!
Case Type Unspecified
Unknown
Had amazing experience, very professional, can't say enough of how ez it was to communicate, and get things resolved, would def recommend Blanco &Arias to everyone
Case Type Unspecified
Unknown
DO NOT HIRE THEM!!!!!!! Our experience with Blanco & Arias Law Offices has been highly disappointing. Initially, we reached out to them with the belief that Robert Arias was a truthful and honest lawyer. However, our interactions with him and the firm have been nothing short of a headache and have given us the run-around. Our initial hope for Blanco & Arias Law Offices turned into a frustrating and disappointing experience. We reached out to them after my Father's terrible accident, seeking assistance from Robert Arias. My father was involved in an accident that left him with some minor injuries, leading him to seek therapy, physical therapy, and frequent chiropractor visits for his recovery. Additionally, the incident has had an impact on his diabetes, causing it to act up due to the stress and scare he experienced. I explained all of this to Robert Arias. However, communication has been a major issue throughout our entire engagement. Robert Arias consistently failed to return our calls, leaving us feeling ignored and frustrated. Additionally, updates on our case were scarce, and it seemed as though they didn't care to keep us informed. The first initial contact with Robert indicated that he'd follow up. It took us reaching out 4 months after to even hear an update and another 2 1/2 months after that to even get him to have a conversation with my Father. The most significant issue we faced was the lack of communication, honesty and responsiveness. Their lack of responsiveness and disregard for correspondence made us question the authenticity of their services. Let me tell you why... Our interactions with Christina, the paralegal, appeared professional at first, however, her later actions showed otherwise, adding to our disappointment. She constantly ignored calls, ignored texts and indicated that she'd show up to the body shop on multiple times to guide us into the process -- She never did. When I initially expressed my concerns to Robert about the issues I faced with Christina's unprofessionalism, clearly detailing the problems I encountered during our interactions for my Father's case, he never once took initiative to resolve them. The paralegal also indicated that if I were to take my Father's case to another firm or seek representation elsewhere, they would assert a lien on it. This means that they would claim a legal right to a portion of any settlement or compensation my Father might have received in the future as a way to protect their interests and the work they have already invested in my Fathers case. When I brought this issue up to Robert Arias, he indicated that "he was not aware of her saying that." Despite sharing my worries, Robert failed to take control of the situation and address the issues adequately, leaving my Father and I feeling unheard and disappointed. Believe the previous bad reviews because I must express my concern regarding this company's claims of "helping people make millions of dollars." Taking legal action is not solely about receiving monetary compensation; it's equally about standing up for the principle behind the action. I strongly advise against seeking their services, as they seem to fall short in their commitments and professionalism. After closely examining their services, I find it hard to believe that they can deliver on such promises. It's essential to exercise caution and thoroughly research this law firm before committing to it. Another note is that the receptionists also appeared oblivious to their responsibilities, adding to the overall inefficiency and constantly leaving my Father and I on hold. It seems like they'll just hire anyone without qualifications. If you're looking for competent and reliable legal assistance, it's best to explore other options. This place is not it! I DO NOT recommend them.
Owner response
We take all concerns very seriously and have thoroughly reviewed the matter. We want to assure the public and our clients that the allegations against our firm are unfounded. Our practice is built on upholding professional standards, ethical obligations, and a strong commitment to our clients. Integrity is at the core of everything we do.<br>Our detailed case records clearly demonstrate our commitment to clear and proactive communication throughout the case. For example:<br>June 23, 2022:<br>• Held an initial consultation to review the incident details and outline the next steps.<br>July 6, 2022:<br>• Discussed concerns regarding the client's vehicle repair and assured the client that we would follow up with the appropriate parties.<br>July 7, 2022:<br>• Coordinated with the insurance adjuster and provided timely updates regarding the claim.<br>August 25, 2022:<br>• We reached out to our service provider to obtain recommendations and confirm necessary details.<br>September 23, 2022:<br>• Received an update regarding internal system delays from our service provider.<br>September 26, 2022:<br>• Confirmed that a series of sessions had been completed, with further recommendations pending.<br>October 3, 2022:<br>• Facilitated additional evaluations to further assess the situation.<br>October 18, 2022:<br>• Followed up ongoing care and updated the client on scheduling for further evaluations.<br>October 22, 2022:<br>• Discussed issues related to the client's vehicle repair and requested supporting documentation.<br>December 8, 2022:<br>• Held an in-depth discussion regarding supplemental work on the vehicle, the potential impact on the claim, and upcoming evaluations, explaining that progress in the client's treatment was necessary before the claim could be fully resolved.<br>January 18, 2023:<br>• Sent a follow-up message to coordinate a callback regarding the case.<br>January 30, 2023:<br>• During a phone conversation, the client expressed interest in exploring further treatment options. We advised that a thorough evaluation was necessary to determine the best approach—discussing potential benefits and limitations—and noted that the client continued to experience significant discomfort. We then coordinated with our service provider to reschedule the client's appointments accordingly.<br>February 09, 2023:<br>• Contacted our service provider to schedule an initial consultation and treatment review.<br>February 13, 2023:<br>• Received confirmation of the scheduled appointment from our service provider.<br>March 19, 2023:<br>• Facilitated the next step for obtaining an additional recommendation.<br>April 26, 2023:<br>• Facilitated another round of treatments with our service provider.<br>May 16, 2023:<br>• Sent a demand letter to the insurance company as part of our ongoing efforts to protect the client's interests.<br><br>In June of 2023, the case was successfully settled, securing all available benefits. <br><br>Additionally, we wish to address a significant distortion in these allegations regarding our professional relationships. Specifically, references have been made concerning Christina, our paralegal. The client's initial acquaintance with Christina was through a personal connection with mutual acquaintance (Lilliana “the reviewer” and Christina are acquaintances that existed outside of the firm’s relationship with the client. There was a falling out among these people unrelated to the client here. These issues are entirely personal and have no bearing on our professional service. Any attempt to conflate these unrelated personal matters with our firm's operations is misleading and serves only to create unfounded skepticism about our integrity.<br>The actual client, not Lilliana “the reviewer,” informed us during our calls that he was satisfied with the car repair and medical services we facilitated. Our records demonstrate our commitment to transparent communication and supporting our clients' goals.<br>
Case Type Unspecified
Unknown
It was a honor meeting Robert Blanco ,and attended his location .very honest person down to earth and cares about your situation no matter what , situation your in.I Like the way he carried him self and heard very good things about him ,in other cases from the pass.thank you and happy new years.
Case Type Unspecified
Unknown
Well , I had contacted this firm about a situation at my job . They got some of the info via text , had a conversation with them on phone about it as well they seemed very professional at first. I was told they would call me back as soon as info was review. It’s been about 3 weeks with no call back or text. They have ignored my calls and texts . Honestly, all I wanted to hear is at least a yes or a NO . Just a small answer. If this is the way they treat potential customers? It’s a terrible business model. I wish everyone else good luck .
Case Type Unspecified
Unknown
Speaking on behalf of my Mom. This place has left my mother in the dark with her case. She’s gotten the runaround and has not had any one from this office get back to her. She called the office trying to talk to someone, and someone will “call her back”… it’s been 4 weeks. Going forward, I will have to help my mom with her case. I will make sure that my mom gets the her questions answered!
Case Type Unspecified
Unknown
It is with great pleasure that I highly recommend the office of Blanco & Arias. I was being represented by the office in a workers compensation case. During my time of representation, attorney Janeth Arias was consistently pleasant and took on my case with enthusiasm, dedication and professionalism. She was helpful in every aspect of the case and insured the work with complete quality. Her diligence and commitment made me feel that I was in good hands. I was completely grateful and satisfied with the outcome. Thank you Janeth and your team!!!
Case Type Unspecified
Unknown
amazing service overall!
Case Type Unspecified
Unknown
Thanks to Janet arias my case was settle the correct way and the fees are very low. I really appreciate the team work from this company and the effort they put in to help win the case and get what you deserve. Thanks Janet
Most recent written review from Angel Castellanos: Jun 21, 2024 (775 days ago)
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
Mentioned in 6 reviews, with an average 2.3-star rating when clients talk about this theme.
6 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
10 reviews currently have no visible owner response, so the written feedback matters more than response style.
I truly appreciate for all there hard work and patience. They are truly amazing on getting the work done.
I would highly recommend Blanco & Arias attorney services. Atty. Arias has been excellent with communication and in helping me with my concerns regarding my case. Thank you for your attentiveness and professionalism!
I started a claim with this law firm over a year ago. I have been proactive in reaching out to Angela, Alex and Janeth during this whole time. And now they leave me hanging with only 3 weeks to file a lawsuit with another firm. This is so unprofessional. I’m very disappointment on how my case was handled!This was a referral from a friend. Save your time and go somewhere else!