Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
William Blasser . Great lawyer , smart and kind . Don’t look else where , he is your guy. That’s the Harvey Specter of real life .
Choosing Right Firm (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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Personal Injury
Consultation Only
Truly constructive consultation!
Very knowledgeable and solution oriented. Thank you for your time and service.
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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William was super nice, very friendly and knowledgeable!
Case # Treatment (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positive
Attorney was friendly and nice before we made the deal, but not responsive after the first draft and reply to me once a month even when it is urgent, I was desperate.
Owner response
Thank you for sharing your feedback with us. We apologize for any frustration you experienced with our services. Communication is important to us, and we are committed to addressing and resolving any issues as quickly as possible. We value your experience and would appreciate the opportunity to discuss this further. Please reach out to us directly so we can assist you better.
Communication (negative)Case # Treatment (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
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I had a very positive experience with William for a family law consultation. He's very professional and attentive, especially in more particular details of CA law. I would definitely consult his firm again in the future and recommend him to others.
Owner response
Thank you for your kind words and positive feedback! We are thrilled to hear about your experience with William. Our team strives to provide attentive and professional service, and it’s rewarding to know we met your expectations. We look forward to assisting you again in the future should you need our services. Thank you for recommending us!
Boilerplate
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Personal Injury
During Case
Today I spent time leaving messages with five different law firms, waiting for a callback. The only callback I received was from Blasser law. He took the time to speak with me in detail did not make me feel rushed. He was very knowledgeable on the subject we were speaking about. Great service all around
Owner response
Thank you for taking the time to share your experience! We’re glad to hear that we were able to meet your expectations and provide you with detailed assistance. We strive to offer prompt and knowledgeable service to all our clients. Should you need any further assistance, please feel free to reach out again.
Communication (positive)Case # Treatment (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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I highly recommend Bill for family law there’s no beating around the bush keeps everything straightforward with you. Thank you for your time bill.
Owner response
Thank you for your positive feedback and recommendation. We're pleased to hear that you appreciated our straightforward approach. We're always here to assist with any future legal needs you may have.
Boilerplate
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case:personal_injury_generalstage:unknownresponse:nonepi:yes
Transparent, kind and doesn't waste your time.
Owner response
Thank you so much for your kind feedback! We're thrilled to hear that you found our services transparent and efficient. We strive to provide the best experience for our clients, and your satisfaction is our priority. We look forward to serving you again in the future!
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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Mr. Blasser took my case and did everything he said he would do. His response time was really fast and was patient. Highly recommended him
Communication (positive)Case # Treatment (positive)Marketing vs Reality (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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My biggest complaints are:
*Bill disappeared for 7 days leading up to my court date. I called everyday, 5 days in a row and did not hear back until finally I demanded to know where he was from his receptionist and left her a message that I needed to know where my case stood. Lo and behold, I received an email from Bill minutes later and the draft agreement I had been waiting days for another 30 minutes later.
*Bill took a retainer of $3,500 for my case. My case was a simple increased visitation case. I did all the work discussing and compromising with my son's mother split physical custody arrangements and outlining to Bill our agreement. Bill took my entire $3,500 retainer.
*$1,000 of costs for Bill's "work" consisted of him having to go to court for a hearing on 7/2/19 which made no sense due to the fact that I have a signed court order for our new custody agreement dated 6/28/19. I don't know if this court hearing was real. It may have been Bill's way of covering up his shoddy last minute work. Either way, I wasn't notified prior to this court hearing and given any options (I could have drove to the courthouse myself and saved $1,000 and asked why my signed 6/28 court orders were having issues). What is worse is that $525 of these costs are for Bill's drive time to court! I would understand paying a $350 hourly rate for extensive legal work requiring expertise but not for drive time.
Owner response
Mr. Salazar. your statements about my disappearing for 7 days leading up to your court date are not true. Your statement about calling every day for 5 days in a row and left messages is also untrue. What is true is that you did call one day when I was in court, my receptionist then informed you that I was in court, and you then yelled at her demanding that I speak with you that day. After you did this, I did send you an email providing you an update once I was done with the court hearing that day (primarily to make sure you did not call to yell at anyone else).<br><br>You correctly note that you deposited a $3,500 retainer for your dispute. Your statements suggesting I did “shoddy” work at the “last minute” are not true. The court had a hearing scheduled for 7/3/19 in your matter. I did all of the necessary paperwork well ahead of time and submitted it for filing with the Orange County Superior Court on 6/18/19. I also had a courtesy copy delivered to the department hearing your court room so the judge would know the stipulation and proposed order had been filed. Throughout all of this, I was always accessible to you and in contact with you. You noted this yourself when you sent me the following email on 6/19/19 stating, “Thank you Bill and thank you for your work on this. Are you going to notify me when this has been signed off and approved by the court?”<br><br>I called the court clerk several times to ask if your hearing was taken off calendar in light of the situation. The court clerk informed me the hearing was not taken off calendar and it would require an appearance on the hearing date. Our written fee agreement and every conversation we had (there were several) specifically required me to attend any court hearings, which I did to make sure your stipulation was processed and the order was signed by the judge. I did that as efficiently as possible and let you know exactly what happened after the hearing.<br><br>Your suggestion that “you don’t know if this hearing was real” is also not true. I provided you notice of the hearing well over month before it happened and specifically told you that you may need to attend the hearing yourself.<br><br>Finally, your comment mentions the time spent and the overall amount you were billed for the case. You fail to mention that the costs and fees exceeded the initial $3,500 you left as a retainer deposit by a significant amount and I agreed to write off all of those fees and not charge you for them.<br><br>You correctly note that you were charged an hourly rate and that it included time spent going to and from the court. That was specifically discussed, disclosed and laid out in the fee agreement that you signed.
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case:personal_injury_generalstage:unknownresponse:personalizedstory:storyclient:likely_clientpi:yesdepth:essayinjury:physical_therapydate:7/2/19date:6/28/19