Very pleased with this law firm. Michelle McLean truly knows her craft and has provided us with wise and reliable counsel whenever we’ve needed it. We appreciate her professionalism and guidance.
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Bolhouse, Hofstee, & McLean PC
Grandville Personal Injury Lawyer — 59 Client Reviews Analyzed
4.3(59 reviews)Bolhouse, Hofstee, & McLean PC is a Personal Injury law firm in Grandville, MI, located at 3996 Chicago Dr SW and reachable at +1616-531-7711. Clients have rated the firm 4.3 out of 5 across 59 public Google reviews, 10 of which include written feedback. The most recent written review is from Ken Maine on Apr 26, 2026 (139 days ago).
Owner engagement: Bolhouse, Hofstee, & McLean PC replies on 29% of visible Google reviews, and roughly 76% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Michelle Mc and Bethany Spencer are the attorneys most frequently named by clients in reviews of Bolhouse, Hofstee, & McLean PC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
59 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Bolhouse, Hofstee, & McLean PC is a personal injury law firm serving clients in Grandville, Michigan, located at 3996 Chicago Dr SW 49418.
Review evidence: Clients have left 59 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Grandville, Michigan firms before you decide.
Quick signals: attorneys named most often in reviews are Michelle Mc, Bethany Spencer; the Google Business profile for this firm is verified; 25 photos are public on Google; contact the firm to ask about consultation fees.
Contact Bolhouse, Hofstee, & McLean PC at (616) 531-7711 or visit bolhouselaw.com for a free case review.
59 public reviews and 20 written reviews.
Most recent written review from Ken Maine: Mar 7, 2026 (189 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 50% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Ken Maine: Mar 7, 2026 (189 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 7, 2026 (189 days ago). Compare that recency with the other firms you are considering.
Very pleased with this law firm. Michelle McLean truly knows her craft and has provided us with wise and reliable counsel whenever we’ve needed it. We appreciate her professionalism and guidance.
I cannot say enough good things about Bethany, who was my lawyer for my divorce. She was extremely responsive and got me a settlement as soon as possible. Definitely didn’t want to just take my money, and was very reasonable compared to other lawyers in the area. I was a victim of narcissistic abuse and she made sure I felt safe going to and from court!
Very disappointed, betrayal and loss of time, pure professionalism. Almost destroyed all the work in expenses of inosent people. Safer without attorney than with bad 👎 a sold one.even sexual overlooks.
3996 Chicago Dr SW, Grandville, MI 49418
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Most recent written review from Ken Maine: Mar 7, 2026 (189 days ago)
Written Reviews
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Very pleased with this law firm. Michelle McLean truly knows her craft and has provided us with wise and reliable counsel whenever we’ve needed it. We appreciate her professionalism and guidance.
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I cannot say enough good things about Bethany, who was my lawyer for my divorce. She was extremely responsive and got me a settlement as soon as possible. Definitely didn’t want to just take my money, and was very reasonable compared to other lawyers in the area. I was a victim of narcissistic abuse and she made sure I felt safe going to and from court!
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Very disappointed, betrayal and loss of time, pure professionalism. Almost destroyed all the work in expenses of inosent people. Safer without attorney than with bad 👎 a sold one.even sexual overlooks.
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I had a great experience with Bethany Spencer as my divorce attorney. She understood what was important to me and navigated challenging dynamics with the other party well. She was knowledgable, efficient, and kind.
Owner response
Thank you for your kind words, Elizabeth. I will pass them onto Bethany. It was a pleasure serving you.
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I have had the privilege to work with Victoria Baker during my divorce. She was not only professional and amazing at guiding me through the whole process, explaining everything and advocating for us but, she is also so kind and patient and that made everything so much easier for me and my kids. She always made sure that my kids best interests came first, she respected my opinions, listened to my concerns, communicated all issues and concerns she had with me in a timely manner and also was not afraid to remind me of the end goal and to keep the emotional aspects of it all in check. (Which is important) I can’t express in words what having her in our corner meant to my family. 🖤 Victoria is not only going to get the “job done” but, you can tell she actually cares about the people she works with and we are forever grateful for her and her knowledge in Family Law.
Owner response
Thanks for the kind words, Kathleen. We were happy to assist you through a difficult time. We wish you well.
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This location is unprofessional with communication as they don’t know how to respond or setup a meeting. They have been ignoring messages and emails. Would recommend somewhere else who can respond better and calculate their schedule. (Mark D. Hofstee)
Owner response
I am sorry that you feel that there was a communication breakdown. This is Michelle McLean, one of the partners. If there is any thing that I can do to help clear up any confusion, please do not hesitate to contact me directly.
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Michelle is the attorney you want representing your case hands down. If you're being taken advantage of she's going to fight for you. I'm happy to provide a more in-depth reference to anyone with questions. I use her firm for my real estate dealings.
Owner response
Thank you, Tim. Michelle was happy to help you. Yes, Michelle is an amazing attorney and will fight to the end for her clients. Glad we could be of assistance.
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Bethany Spencer is top tier, I want her on my side always!
Owner response
She is! Thank you for the kind words. We were happy to help you and we wish you well.
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Very professional, nice folks
Owner response
Thank you for the kind words. We strive to be professional and nice folks! We wish you well.
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Michelle McLean is outstanding and provided invaluable guidance during a challenging legal matter. Her swift response and expertise were truly appreciated. Highly recommend!
Owner response
Thank you for the kind words, Ashley. Outstanding, invaluable, swift and expert are all words to describe Michelle! She was happy to help you!
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If you're looking for a law firm that will fight for you and your family, this ain't it. I went in and talked to Michelle about some custody issues I was having with my daughter. She pawned me off on Matt. Matt is easily the laziest lawyer I've ever had the displeasure of being in contact with. He not only sympathized with the other attorney stating that he knew her and she was a good person, she isn't. Should've been my first red flag. Matt was weak and ignored many of my requests including a request to modify my parenting time. Matt tried to convince me that the other attorney was a good person and he knew her and worked with her more than once. The moment he's started defending the other attorney, I should've asked for my money back. I feel Michelle was being lazy and didn't want to take my case. Matt did a horrible job. One of my hearings got cancelled and Matt claimed it was the courts fault. I contacted the court and since then have found out otherwise. This group will take your money and do nothing. Stay away from them and go hire someone that will care about you and the mental health of your family. This firm is a joke.
Owner response
Mike- This is Michelle McLean responding. First, I am sorry you feel the way you do. I assure you that I wasn’t being “lazy” but instead was dealing with the terminal illness and death of my mother. We informed you that another attorney would need to take over my files, and that even my partner, Mark Hofstee, would be willing take over for me. At no point did you ever reach out to me with any concerns until this review—over four years after the conclusion of our representation of you. Also, Matt reached out to you several times via email and you never responded to him. <br>
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Victoria Drake was the second attorney I took on. She has since represented me for the last nearly 4yrs. The office is thorough and detailed at breaking down where retainer is going. Victoria is very knowledgeable. She helps you understand the process and what to expect. She is willing to listen and is quick about communication.
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