Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient
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Bryan R. Pelkey Pelkey & Pelkey, P.C.
Rochester Personal Injury Lawyer — 31 Client Reviews Analyzed
4.8(31 reviews)Bryan R. Pelkey Pelkey & Pelkey, P.C. is a Personal Injury law firm in Rochester, NY, located at 1134 Titus Ave and reachable at +1585-544-3440. Clients have rated the firm 4.8 out of 5 across 31 public Google reviews, 10 of which include written feedback. The most recent written review is from W Schipper on May 8, 2026 (86 days ago).
Owner engagement: Bryan R. Pelkey Pelkey & Pelkey, P.C. replies on 45% of visible Google reviews, and roughly 43% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and patience through a long case. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
31 reviews
Years Experience
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Bryan R. Pelkey Pelkey & Pelkey, P.C. is a personal injury law firm serving clients in Rochester, New York, located at 1134 Titus Ave 14617.
Review evidence: Clients have left 31 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Bryan R. Pelkey Pelkey & Pelkey, P.C. at (585) 544-3440 or visit pelkeylaw.com for a free case review.
31 public reviews and 20 written reviews.
Most recent written review from W Schipper: Mar 4, 2026 (151 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 70% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from W Schipper: Mar 4, 2026 (151 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 4, 2026 (151 days ago). Compare that recency with the other firms you are considering.
Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient
Pelkey and Pelkey is truly exceptional. Everyone who works here is so terrific! Bryan Pelkey and Lisa Button handled a family estate for us. They did such a fabulous job. They made it so easy and stress-free for us during a hard time when we really needed that support. Also, Nancy was always at the front desk to welcome us and answer questions. Honestly, I can't say enough great things about going to Pelkey and Pelkey. We were so happy with Bryan and Lisa and Nancy we went back to them to have our wills drawn up. Again, exceptional service. You almost feel like you're meeting with your friends when you go there. What a great find! A true gem.
My parents have been clients of Pelkey & Pelkey since 1962. We just closed on their life long home and we couldn’t have asked for a better experience. Thank you Bryan and Lisa!
1134 Titus Ave, Rochester, NY 14617
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Most recent written review from W Schipper: Mar 4, 2026 (151 days ago)
Written Reviews
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Average Rating
4.85
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Case Type Unspecified
Unknown
Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient
Owner response
We very much appreciate the note, thank you
Case Type Unspecified
Unknown
Pelkey and Pelkey is truly exceptional. Everyone who works here is so terrific! Bryan Pelkey and Lisa Button handled a family estate for us. They did such a fabulous job. They made it so easy and stress-free for us during a hard time when we really needed that support. Also, Nancy was always at the front desk to welcome us and answer questions. Honestly, I can't say enough great things about going to Pelkey and Pelkey. We were so happy with Bryan and Lisa and Nancy we went back to them to have our wills drawn up. Again, exceptional service. You almost feel like you're meeting with your friends when you go there. What a great find! A true gem.
Owner response
Thank you ever so much for taking the time to write such a wonderful review. We very much appreciate your efforts.I can honestly state that we truly enjoy our “jobs” and especially working with clients like you. Thank You
Case Type Unspecified
Unknown
My parents have been clients of Pelkey & Pelkey since 1962. We just closed on their life long home and we couldn’t have asked for a better experience. Thank you Bryan and Lisa!
Owner response
Thanks, Sue, always a pleasure to work with clients like you and your family.
Case Type Unspecified
Unknown
Knowledgeable, experienced, and personable.
Owner response
Very much appreciate your comment,thank you
Case Type Unspecified
Unknown
We reached out to Pelkey & Pelkey for help with closing on our new home. Bryan, Lisa and the team were very helpful and responsive every step of the way. We had to jump through quite a few hoops with our mortgage company, but they handled everything for me, making everything on my end stress free. I highly recommend this team and will be using them in the future!
Owner response
Thanks Jada, all the best with your new home !
Case Type Unspecified
Unknown
Great people and service!
Owner response
Vadim, very much appreciate the compliment. Thank you
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Very thorough and professional! Definitely recommend!
Owner response
Nice of you to share, thank you
Case Type Unspecified
Unknown
This firm was/is extremely friendly, focused, and reasonably-priced! I live out of state and they really made me feel comfortable and satisfied with their work. I can’t praise them enough!
Owner response
I’m very proud of my team. Thank you for recognizing their efforts.
Case Type Unspecified
Unknown
Very helpful. Closed on home quick and efficient.
Owner response
Thank You for taking the time to offer your insight. Much Appreciated !
Case Type Unspecified
Unknown
From sending important documents to an old address to misspelling my mother's name on said documents to making a delayed addendum to the supposed final accounting, Pelky & Pelky made probate of my mother's estate uncomfortable at best. Aren't lawyers all about getting the details right? The main problem is that now that everything is supposedly finally settled, what confidence do I have that it was settled properly? None. Avoid this firm.
Owner response
I am sorry to read your disappointment with my office. Mistakes do happen and we strive to correct them as soon as we learn of them. Parenthetically, I can’t help but note that you have posted multiple complaints with various entities expressing your displeasure.<br><br>Neither the name nor the fact pattern sound familiar to me based upon the shared information. It is not unusual for beneficiaries to move and, frankly, forget to advise us of their new address. Clearly, communication is a two-way street. Further, it is not unusual for an Estate to discover additional assets that were not previously known or that the Executor did not want to delay disbursement of the bulk of the Estate while a few minor additions were pending. Most clients are pleased to receive additional funds.<br><br>We take our responsibility very seriously and to hear that a beneficiary was made “uncomfortable” bothers me greatly. Our goal is to make the process as transparent as possible so that both clients and beneficiaries are informed throughout the process.
Case Type Unspecified
Unknown
Bryan and his staff really put me at ease in setting up my will. Bryan throughly explained the entire process and what was best for me They are very knowledgeable and friendly. Highly recommend
Owner response
We appreciate you taking the time to share your experience. Please reach out should you have any additional questions.
Case Type Unspecified
Unknown
We came here to draw up our wills and it was really effortless on our part because of how organized the office is. It’s hard to think about and talk about some of this stuff but their kindness and compassion goes a long way.
Owner response
Juliana, thanks for taking the time to share your experience. We very much appreciate the delicate nature of estate planing. Glad it worked !
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