Analyzing Data...
Lawyer Review Intelligence
CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
CrashStory aggregates public review patterns for Bryan R Pelkey Pelkey Pelkey P.C. Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Ready to talk? Request a free case review from Bryan R Pelkey Pelkey Pelkey P.C. Rochester Ny.
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
31 public reviews and 21 written reviews.
Most recent written review from W Schipper: Mar 4, 2026 (153 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 45% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from W Schipper: Mar 4, 2026 (153 days ago)
Written Reviews
21
Average Rating
4.86
Reviews (30d)
0
Reviews (90d)
0
Older Archive
21
Assigned Tags (3)
Showing 21 of 21 written reviews.
1 star
0
2 star
1
3 star
0
4 star
0
5 star
20
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient
Owner response
We very much appreciate the note, thank you
Case Type Unspecified
Unknown
Pelkey and Pelkey is truly exceptional. Everyone who works here is so terrific! Bryan Pelkey and Lisa Button handled a family estate for us. They did such a fabulous job. They made it so easy and stress-free for us during a hard time when we really needed that support. Also, Nancy was always at the front desk to welcome us and answer questions. Honestly, I can't say enough great things about going to Pelkey and Pelkey. We were so happy with Bryan and Lisa and Nancy we went back to them to have our wills drawn up. Again, exceptional service. You almost feel like you're meeting with your friends when you go there. What a great find! A true gem.
Owner response
Thank you ever so much for taking the time to write such a wonderful review. We very much appreciate your efforts.I can honestly state that we truly enjoy our “jobs” and especially working with clients like you. Thank You
Case Type Unspecified
Unknown
My parents have been clients of Pelkey & Pelkey since 1962. We just closed on their life long home and we couldn’t have asked for a better experience. Thank you Bryan and Lisa!
Owner response
Thanks, Sue, always a pleasure to work with clients like you and your family.
Case Type Unspecified
Unknown
Knowledgeable, experienced, and personable.
Owner response
Very much appreciate your comment,thank you
Case Type Unspecified
Unknown
We reached out to Pelkey & Pelkey for help with closing on our new home. Bryan, Lisa and the team were very helpful and responsive every step of the way. We had to jump through quite a few hoops with our mortgage company, but they handled everything for me, making everything on my end stress free. I highly recommend this team and will be using them in the future!
Owner response
Thanks Jada, all the best with your new home !
Case Type Unspecified
Unknown
Great people and service!
Owner response
Vadim, very much appreciate the compliment. Thank you
Case Type Unspecified
Unknown
Very thorough and professional! Definitely recommend!
Owner response
Nice of you to share, thank you
Case Type Unspecified
Unknown
This firm was/is extremely friendly, focused, and reasonably-priced! I live out of state and they really made me feel comfortable and satisfied with their work. I can’t praise them enough!
Owner response
I’m very proud of my team. Thank you for recognizing their efforts.
Case Type Unspecified
Unknown
Very helpful. Closed on home quick and efficient.
Owner response
Thank You for taking the time to offer your insight. Much Appreciated !
Case Type Unspecified
Unknown
From sending important documents to an old address to misspelling my mother's name on said documents to making a delayed addendum to the supposed final accounting, Pelky & Pelky made probate of my mother's estate uncomfortable at best. Aren't lawyers all about getting the details right? The main problem is that now that everything is supposedly finally settled, what confidence do I have that it was settled properly? None. Avoid this firm.
Owner response
I am sorry to read your disappointment with my office. Mistakes do happen and we strive to correct them as soon as we learn of them. Parenthetically, I can’t help but note that you have posted multiple complaints with various entities expressing your displeasure.<br><br>Neither the name nor the fact pattern sound familiar to me based upon the shared information. It is not unusual for beneficiaries to move and, frankly, forget to advise us of their new address. Clearly, communication is a two-way street. Further, it is not unusual for an Estate to discover additional assets that were not previously known or that the Executor did not want to delay disbursement of the bulk of the Estate while a few minor additions were pending. Most clients are pleased to receive additional funds.<br><br>We take our responsibility very seriously and to hear that a beneficiary was made “uncomfortable” bothers me greatly. Our goal is to make the process as transparent as possible so that both clients and beneficiaries are informed throughout the process.
Case Type Unspecified
Unknown
Bryan and his staff really put me at ease in setting up my will. Bryan throughly explained the entire process and what was best for me They are very knowledgeable and friendly. Highly recommend
Owner response
We appreciate you taking the time to share your experience. Please reach out should you have any additional questions.
Case Type Unspecified
Unknown
We came here to draw up our wills and it was really effortless on our part because of how organized the office is. It’s hard to think about and talk about some of this stuff but their kindness and compassion goes a long way.
Owner response
Juliana, thanks for taking the time to share your experience. We very much appreciate the delicate nature of estate planing. Glad it worked !
Most recent written review from W Schipper: Mar 4, 2026 (153 days ago)
Mentioned in 10 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 8 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 4.4-star rating when clients talk about this theme.
8 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
8 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient
Pelkey and Pelkey is truly exceptional. Everyone who works here is so terrific! Bryan Pelkey and Lisa Button handled a family estate for us. They did such a fabulous job. They made it so easy and stress-free for us during a hard time when we really needed that support. Also, Nancy was always at the front desk to welcome us and answer questions. Honestly, I can't say enough great things about going to Pelkey and Pelkey. We were so happy with Bryan and Lisa and Nancy we went back to them to have our wills drawn up. Again, exceptional service. You almost feel like you're meeting with your friends when you go there. What a great find! A true gem.
My parents have been clients of Pelkey & Pelkey since 1962. We just closed on their life long home and we couldn’t have asked for a better experience. Thank you Bryan and Lisa!