Case Type Unspecified
Unknown
Called today to simply see if they would be able to assist me with my case. The boy (would say a man but he isn’t) answering the phone dismissed me in such a disrespectful way and made me feel horrible. Would not recommend at all horrible customer service.
Owner response
At Bulldog Law, we strive to provide respectful, professional, and attentive service to every individual who contacts us, whether for case guidance or initial inquiries. We are sorry to learn that your experience did not meet that standard and that you felt dismissed during the conversation. We take all client and prospective client feedback seriously, as it allows us to continually evaluate and improve our processes and team interactions. The manner in which your call was handled does not align with the level of service we expect from our staff.