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Review Intelligence
Burnside Law Firm LLP Augusta Ga review signals at a glance
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Average Rating
5.0
Total Reviews
44
PI Reviews
44
Text Reviews
44
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Review Snapshot
4.9
139 public reviews and 44 written reviews.
Recent Activity
Most recent written review from Gaberielle Kelly: Feb 9, 2026 (173 days ago)
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Response Behavior
Replies on 31% of reviews
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Burnside Law Firm LLP Augusta Ga client reviews
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All44 reviews
5.0
Most recent written review from Gaberielle Kelly: Feb 9, 2026 (173 days ago)
Written Reviews
44
Average Rating
4.98
Reviews (30d)
0
Reviews (90d)
0
Older Archive
44
Assigned Tags (72)
Showing 44 of 44 written reviews.
1 star
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4 star
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5 star
43
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Burnside Law Firm is truly amazing group of professionals. They were passionate, honest individuals who helped me through my journey. Thank you for your service and support.
Owner response
Thank you Gaberielle. It was a pleasure to represent you.
Case # Treatment (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:burnscompetitor:burnside law firm
Garron hooked me up and got me a good settlement. He taught me what to do to make my case successful. After doing my part he killed his and get me way more than I thought I ever could!
Owner response
Thank you, Matman. So glad that you were pleased with Garon’s work!
Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Highly recommend working with Robert MacGregor and the Burnside Law Firm. I was having a difficult time getting the at fault car insurance company to communicate with me and come to a fair agreement for settlement before meeting Robert. Robert was an absolute blessing to meet and he took care of everything for me. He was able to get the car insurance company to agree to a much larger settlement than they ever offered me when I was negotiating by myself. He kept me well informed every step of the way, and communicated any news he had for me immediately.
Owner response
Thank you, Casey. So glad you were pleased with Robert’s work.
Communication (positive)Lowball Pressure (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:personal injurystage:post_settlementresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinjury:burnsinjury:surgeryinjury:physical_therapyinsurance:insurance companycompetitor:burnside law firm
Burnside Law handled my case with care and the team was attentive. They kept me in the loop and got me the settlement that I deserved. With Burnside I was confident and assured things were being handled. Thanks again Burnside Law!
Owner response
And thank you, Meisha! We appreciate you and your kind words.
Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal injurystage:post_settlementresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesoutcome-type:settlementdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:burnsinjury:physical_therapycompetitor:burnside law
Ashton is the go to guy for anyone looking for an attorney to fight the insurance companies for the compensation they deserve. He is the attorney who actually responds and keeps you up to date on your case. He displays warmth and professionalism at all times. I strongly recommend him for any personal injuries you may have.
Owner response
Thank you, Tammie. So glad you were pleased with the service Ashton provided !
Communication (positive)Lowball Pressure (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Following a devastating head-on collision on March 26th that left me with three fractured vertebrae and a severely broken heel requiring surgery, I initially believed I could manage the insurance process alone. Thankfully, a trusted friend recommended Burnside Law Firm because of her previous experience as a client—and that decision changed everything.
Within an hour of submitting my inquiry online, I received a compassionate call from Attorney Garon Muller. From that moment forward, Garon became a steady source of support and advocacy. He checked in after my surgery, guided me through the healing process by providing helpful articles, and relentlessly pursued justice on my behalf—even when faced with unresponsive insurance company representatives and unexpected credit issues stemming from a misreported vehicle repossession.
Throughout the seven-month journey, Garon navigated countless challenges with professionalism and empathy. He uncovered insurance options I never knew existed, negotiated with my medical insurance company to significantly reduce their reimbursement claim, and ensured every detail was handled with care. His dedication went far beyond legal representation—he offered my family peace of mind during an incredibly difficult time.
Garon Muller’s tireless work and genuine compassion left an indelible mark on me and my family. He exemplifies the highest standards of legal service, and I wholeheartedly recommend Burnside Law Firm to anyone in need. Attorneys like Garon are the reason Burnside stands out—and why I will forever be grateful.
Owner response
Thank you, Terrance and Michaela. We are so glad that you were pleased with Garon's work, and we wish you all the best in the future!
Communication (positive)Process Length (positive)Process Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (30)
case:car accidentstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:spinal_cordinjury:broken_bonesinjury:burnsinjury:surgeryinjury:physical_therapyinsurance:insurance companydate:march 26thvehicle:vehiclemedical:medical insurance companycompetitor:burnside law firm
I had the privilege of working with Mrs. Kelly at Burnside Law Firm, and I could not have asked for anything better. From the very beginning she was professional, compassionate, and completely dedicated to my case. She took the time to explain everything in detail, always kept me updated, and made sure I felt confident throughout the process. Her knowledge, attention to detail, and determination truly stood out. I highly recommend Mrs. Kelly and Burnside Law Firm to anyone in need of an attorney you can trust.
Owner response
Thank you John! We are so glad we were able to help!
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (21)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:burnsinjury:physical_therapycompetitor:burnside law firm
Burnside Law Firm is truly amazing group of professionals. They were passionate, honest individuals who helped me through my journey. Thank you for your service and support.
Garron hooked me up and got me a good settlement. He taught me what to do to make my case successful. After doing my part he killed his and get me way more than I thought I ever could!