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Review Intelligence
Caridi Payne Associates LLC Albany Ny review signals at a glance
CrashStory aggregates public review patterns for Caridi Payne Associates LLC Albany Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
29
PI Reviews
9
Text Reviews
29
Most common themes
resiliencetactical practical brilliance
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Review Snapshot
4.3
42 public reviews and 29 written reviews.
Recent Activity
Most recent written review from Bill G.: Mar 4, 2026 (150 days ago)
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Response Behavior
Replies on 33% of reviews
93% of the visible replies look at least somewhat personalized instead of fully templated.
Caridi Payne Associates LLC Albany Ny client reviews
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All29 reviews
4.4
Most recent written review from Bill G.: Mar 4, 2026 (150 days ago)
Written Reviews
13
Average Rating
4.38
Reviews (30d)
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Reviews (90d)
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Older Archive
13
Assigned Tags (66)
Showing 13 of 29 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Jon and Nico are knowledgeable and responsive. They get back to me on all my questions (big and small). I've been a broker for over 20 years and it is a pleasure to work with these guys. I will never go anywhere else for my real estate deals.
Communication (positive)Choosing Right Firm (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I used Jon and Nico for my home sale and their work on my closing was everything I expected. The communication from their office was quick and very easy to follow and understand. They took their time to explain the process and made the process much less complicated and stressful. I would highly recommend Caridi Payne & Associates for any real estate transaction.
Communication (positive)Process Transparency (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Caridi Payne & Associates helped my husband and I with our real estate needs. Jon was wonderful to work with. He was kind, personable, and responsive. He made a stressful process manageable!
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Jon Stroebel should have his license taken away.... he gives out client information and case information (we have proof) and he badmouths his clients to other attorneys (and sends fwd email too ... not too bright). STAY AWAY FROM THIS PLACE!
Owner response
Hello,<br><br>Jon Stroebel is a paralegal and real estate closing coordinator at our firm. Therefore he carries no law license. In 10+ years working with Jon, i’ve never heard of any such accusation or anything remotely close. Protecting sensitive Client information is something our firm takes extremely seriously and if you have tangible evidence that a violation of our strictly enforced policies regarding Client information have been violated by any member of our staff, I must insist you produce that evidence as soon as possible. If such evidence exists we will act swiftly in rectifying and taking the proper measures to ensure nothing like this ever happens again. My e-mail address is found on our website.<br><br>I will make clear that if the accusations you have published here, as statements of fact are without merit or tangible evidence, these statements are defamatory and will cause irreparable harm and damage to our business. Such that we are forced to seek judicial assistance in rectifying this. There has been no incident relating to any such matter reported to either myself, my partner Timothy Payne, nor our HR manager.<br><br>If such an incident did occur, then again, we will take every measure to address and rectify this matter.<br><br>Thank you.<br><br>Respectfully yours,<br><br>Nico Caridi.
Communication (negative)Holistic Advocacy (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Nico is an excellent advocate, is thorough in his area of expertise and will effectively close a deal. One cannot ask for more in a firm representing a client’s interests with respect to Capital Region real estate.
“No one has their resilience or matches their tactical practical brilliance. “
Smooth transactions, warm attentive staff & a far more personal, innovative approach to handling your transaction.
Owner response
Your kind words mean more than you know! Thank you for taking the time to write such a thoughtful review!
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Great service. Reasonable prices. Thank you very much for that. 😎
Owner response
Thank you Nancy! It was our pleasure to represent you. We greatly appreciate the kind review. If you ever need assistance or guidance int he future, don't hesitate to reach out! Sincerely yours, Nico Caridi.
What do you desire in an attorney?? Diligence,tenacity,professionalism,responsiveness and wisdom . If these are the qualities you need in your lawyer and believe me with my experience in dealing with dozens of lawyers in multiple capacities over a twenty year career on both sides of issues, then you need look no further than Mr Nico Carridi !!! Trust me folks -He is the MAN.
Owner response
Dr. Tammaro, It has been a pleasure and privilege to assist you and your family<br>with some unique real estate situations. It has also been wonderful getting to know you over these last couple years. Thank you for taking the time to write us a kind word and I can only assure you that we will continue to zealously advocate for you.
Communication (positive)Choosing Right Firm (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Nico is the man, extremely helpful, and I'd recommend him to anyone!
Owner response
Luke, It has been so wonderful not only representing you and Alisha in your many business endevours but also getting to know you over the past 7 years. Cheers to you both and to continued success!
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
My wife and I contacted Nico through the MetLife Legal Plan for a real estate matter. After receiving his engagement letter, we noticed it included an additional $375 flat fee.
Because the matter was being handled through the MetLife legal plan, my wife called MetLife directly to confirm whether additional fees should apply. MetLife informed us that services such as consultation, document review, and representation at closing are typically covered under the plan.
Based on that information, my wife emailed Nico and politely asked him to explain the basis for the additional fee. Instead of providing clarification, he responded that it would be “best for us to part ways,” stated that the idea that an attorney would provide “unlimited consultation” under the plan was “insulting,” and said he would close our MetLife claim.
We found this response surprising. The question we asked was simply about understanding the billing and how it related to the MetLife plan. In our past experiences using attorneys within the MetLife network, questions about plan coverage have typically been answered directly and professionally.
In this case, no explanation of the fee was provided, and the representation was terminated after the question was asked.
For anyone using a legal services plan, I would strongly recommend confirming in advance how the attorney handles plan-covered work versus additional charges. Transparency around billing should not be an issue when a client asks for clarification. His actions should be a red-flag for anyone considering his services.
Jon and Nico are knowledgeable and responsive. They get back to me on all my questions (big and small). I've been a broker for over 20 years and it is a pleasure to work with these guys. I will never go anywhere else for my real estate deals.
I used Jon and Nico for my home sale and their work on my closing was everything I expected. The communication from their office was quick and very easy to follow and understand. They took their time to explain the process and made the process much less complicated and stressful. I would highly recommend Caridi Payne & Associates for any real estate transaction.