Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
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Request a free case review from Carter Mario Injury Lawyers in Waterbury, Connecticut.
Carter Mario Injury Lawyers
Waterbury Personal Injury Lawyer — 338 Client Reviews Analyzed
4.8(338 reviews)Carter Mario Injury Lawyers is a Personal Injury law firm in Waterbury, CT, located at 532 Wolcott St and reachable at +1203-720-6318. Clients have rated the firm 4.8 out of 5 across 338 public Google reviews, 10 of which include written feedback. The most recent written review is from Will Lugo on May 8, 2026 (120 days ago).
Owner engagement: Carter Mario Injury Lawyers replies on 9% of visible Google reviews, and roughly 72% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
338 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Carter Mario Injury Lawyers is a personal injury law firm serving clients in Waterbury, Connecticut, located at 532 Wolcott St 06705.
Review evidence: Clients have left 338 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Waterbury, Connecticut firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 29 photos are public on Google; contact the firm to ask about consultation fees.
Contact Carter Mario Injury Lawyers at (203) 720-6318 or visit cartermario.com for a free case review.
338 public reviews and 20 written reviews.
Most recent written review from Will Lugo: Mar 3, 2026 (186 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 90% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Will Lugo: Mar 3, 2026 (186 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 3, 2026 (186 days ago). Compare that recency with the other firms you are considering.
Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
The Carter Mario law Firm was a saving grace for me after my car accident. They were compassionate, caring, professional and very dedicated to my case. They were able to win the full settlement and help me through the process of moving forward with medical treatment and healing from the accident. I would highly recommend working with them.
I truly can’t thank the Carter Mario team enough for all of their support throughout this journey. A very special thank you to Emma Garcia for always being there, for the constant back and forth, answering all of my questions, and making me feel heard every step of the way. Your patience, kindness, and dedication did not go unnoticed. And to Alessandra Vecchio, thank you for calling me back the same day and taking the time to clearly explain the entire process. You made everything feel less overwhelming and gave me so much peace of mind. Both of you were incredibly polite, understanding, and professional. The communication was truly 100%. My experience was more than great, it was reassuring, smooth, and handled with care from start to finish. I’m beyond grateful. Carmen
532 Wolcott St, Waterbury, CT 06705
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Most recent written review from Will Lugo: Mar 3, 2026 (186 days ago)
Written Reviews
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Average Rating
4.65
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Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
Case Type Unspecified
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The Carter Mario law Firm was a saving grace for me after my car accident. They were compassionate, caring, professional and very dedicated to my case. They were able to win the full settlement and help me through the process of moving forward with medical treatment and healing from the accident. I would highly recommend working with them.
Owner response
Kirsten, thank you for putting your trust in our law firm. We know how difficult it can be to go through an accident, but we’re glad we could help take some of the weight off your shoulders. We appreciate you taking the time to leave us such a wonderful five-star review!
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I truly can’t thank the Carter Mario team enough for all of their support throughout this journey. A very special thank you to Emma Garcia for always being there, for the constant back and forth, answering all of my questions, and making me feel heard every step of the way. Your patience, kindness, and dedication did not go unnoticed. And to Alessandra Vecchio, thank you for calling me back the same day and taking the time to clearly explain the entire process. You made everything feel less overwhelming and gave me so much peace of mind. Both of you were incredibly polite, understanding, and professional. The communication was truly 100%. My experience was more than great, it was reassuring, smooth, and handled with care from start to finish. I’m beyond grateful. Carmen
Owner response
We're excited to hear that your experience with your lawyer and the rest of our staff was so positive, Carmen. It was a pleasure getting to fight for you while you focused on recovering. Thank you for putting your trust in us, and for your five-star rating!
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This is my second time needing Carter & Mario. They worked really wonderfully, and made sure the t's was crossed and the i's was dotted. I would recommend Carter & Mario Law Firms to any one that has an accident. Sorry for the mis spelling with the first comment. 💯❤️😊
Owner response
We're honored to have been able to fight for you again, Georgina! Thank you for taking the time to leave us a review.
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my lawyer Matthew F and counselor Idalis have been nothing but on my side and fought my case for 4 yrs after my accident. They always heard me and took time to answer all my questions and get me the settlement i needed. I will choose a quality law firm and pay the fees than a janky office to rip me off and carter mario has done great, including all staff in the Waterbury office so nice and polite. I am grateful for all the hard work and time they have put in and avoided paying higher fees going to trial. Thank you Matthew and Idalis .. :)
Owner response
We're proud to hear that your legal team did a stellar job with your case and helped put your mind at ease, Andrea. Thank you for putting your faith in us to fight for you and get you the results you deserve. We greatly appreciate you taking the time to leave us a five-star review.
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Very professional and always there to help
Owner response
We're happy to have given you excellent legal service!
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Excellent and the team were very helpful and informative. Thank you everyone
Owner response
We're happy to help! Thank you for taking the time to leave us a kind review.<br>
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Got my case taken care of but they are bad with a timely response. I wouldn't hear anything for 3 weeks at a time. Also my attorney was switched and I wasn't notified.
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Best lawyer I ever had
Owner response
What a compliment! Thank you, for choosing us to fight for you, and for taking the time to leave us a 5-star review.
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Was very helpful and calmed my nerves
Owner response
We're glad we could help, Izuru!
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I truly appreciate all the hard work, patience, and dedication you’ve shown throughout my case. You were not only my attorney but also a strong source of guidance and reassurance during a very stressful time. Thank you for always being responsive, honest, and professional. I’m deeply grateful for your support — working with you has been a privilege.
Owner response
We're honored to have been there for you when things felt uncertain, Akin. We know dealing with a case can be stressful and confusing, but we are glad that you put your trust in us to get the job done. Thank you for sharing your positive experience, and the gratitude you have expressed for your legal team.
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Worked out two cases with the firm loved the service I received. Fast and friendly I’ll be returning with any future cases and will be recommending to family and friends
Owner response
It's exciting to hear you loved our legal services, Javier. We're grateful to hear you will be recommending our personal injury law firm to others. Thank you for taking the time to leave us an awesome review!
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