Will Lugo★Mar 4, 2026 (150 days ago)
Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
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Carter Mario Injury Lawyers
Waterbury Personal Injury Lawyer — 338 Client Reviews Analyzed
4.8(338 reviews)Carter Mario Injury Lawyers is a Personal Injury law firm in Waterbury, CT, located at 532 Wolcott St and reachable at +1203-720-6318. Clients have rated the firm 4.8 out of 5 across 338 public Google reviews, 31 of which include written feedback. The most recent written review is from Will Lugo on Mar 4, 2026 (150 days ago).
Owner engagement: Carter Mario Injury Lawyers replies on 9% of visible Google reviews, and roughly 72% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
338 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Carter Mario Injury Lawyers is a personal injury law firm serving clients in Waterbury, Connecticut, located at 532 Wolcott St 06705.
Review evidence: Clients have left 338 public Google reviews averaging 4.8 out of 5, 31 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Waterbury, Connecticut firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 29 photos are public on Google; contact the firm to ask about consultation fees.
Contact Carter Mario Injury Lawyers at (203) 720-6318 or visit cartermario.com for a free case review.
338 public reviews and 31 written reviews.
Most recent written review from Will Lugo: Mar 4, 2026 (150 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 9% of reviews
72% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Will Lugo: Mar 4, 2026 (150 days ago)
Mentioned in 16 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 14 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 4.7-star rating when clients talk about this theme.
16 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
14 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Mar 4, 2026 (150 days ago). Compare that recency with the other firms you are considering.
Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
The Carter Mario law Firm was a saving grace for me after my car accident. They were compassionate, caring, professional and very dedicated to my case. They were able to win the full settlement and help me through the process of moving forward with medical treatment and healing from the accident. I would highly recommend working with them.
I truly can’t thank the Carter Mario team enough for all of their support throughout this journey. A very special thank you to Emma Garcia for always being there, for the constant back and forth, answering all of my questions, and making me feel heard every step of the way. Your patience, kindness, and dedication did not go unnoticed. And to Alessandra Vecchio, thank you for calling me back the same day and taking the time to clearly explain the entire process. You made everything feel less overwhelming and gave me so much peace of mind. Both of you were incredibly polite, understanding, and professional. The communication was truly 100%. My experience was more than great, it was reassuring, smooth, and handled with care from start to finish. I’m beyond grateful. Carmen
532 Wolcott St, Waterbury, CT 06705
Recent crash data for the area around Carter Mario Injury Lawyers loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Will Lugo: May 8, 2026 (85 days ago)
Written Reviews
10
Average Rating
4.30
Reviews (30d)
0
Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
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Reviews older than 30 days are kept available in pages of 12.
Will Lugo
Personal Injury
Unknown
Horrible service horrible people there’s a million other law firms to call don’t call this one!!!
Kirsten Peterson
Personal Injury
Unknown
The Carter Mario law Firm was a saving grace for me after my car accident. They were compassionate, caring, professional and very dedicated to my case. They were able to win the full settlement and help me through the process of moving forward with medical treatment and healing from the accident. I would highly recommend working with them.
Carmen
Personal Injury
Unknown
I truly can’t thank the Carter Mario team enough for all of their support throughout this journey. A very special thank you to Emma Garcia for always being there, for the constant back and forth, answering all of my questions, and making me feel heard every step of the way. Your patience, kindness, and dedication did not go unnoticed. And to Alessandra Vecchio, thank you for calling me back the same day and taking the time to clearly explain the entire process. You made everything feel less overwhelming and gave me so much peace of mind. Both of you were incredibly polite, understanding, and professional. The communication was truly 100%. My experience was more than great, it was reassuring, smooth, and handled with care from start to finish. I’m beyond grateful. Carmen
Georgina
Personal Injury
Unknown
This is my second time needing Carter & Mario. They worked really wonderfully, and made sure the t's was crossed and the i's was dotted. I would recommend Carter & Mario Law Firms to any one that has an accident. Sorry for the mis spelling with the first comment. 💯❤️😊
Andrea Arroyo
Personal Injury
Unknown
my lawyer Matthew F and counselor Idalis have been nothing but on my side and fought my case for 4 yrs after my accident. They always heard me and took time to answer all my questions and get me the settlement i needed. I will choose a quality law firm and pay the fees than a janky office to rip me off and carter mario has done great, including all staff in the Waterbury office so nice and polite. I am grateful for all the hard work and time they have put in and avoided paying higher fees going to trial. Thank you Matthew and Idalis .. :)
Alejandro Cortes
Personal Injury
Unknown
Very professional and always there to help
Precious Parris
Personal Injury
Unknown
Excellent and the team were very helpful and informative. Thank you everyone
Alex White
Personal Injury
Unknown
Got my case taken care of but they are bad with a timely response. I wouldn't hear anything for 3 weeks at a time. Also my attorney was switched and I wasn't notified.
Bonneville automotive repair
Personal Injury
Unknown
Best lawyer I ever had
Izuru Kamukura
Personal Injury
Unknown
Was very helpful and calmed my nerves
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