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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Castillo Montes Attorneys At Law Ontario Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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7 public reviews and 6 written reviews.
Most recent written review from Juan V: Nov 26, 2025 (295 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 57% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Juan V: Nov 26, 2025 (295 days ago)
Written Reviews
6
Average Rating
3.83
Reviews (30d)
0
Reviews (90d)
0
Older Archive
6
Assigned Tags (3)
Showing 6 of 6 written reviews.
1 star
1
2 star
0
3 star
1
4 star
1
5 star
3
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
They know their laws, and they are fearless they helped me alot, I'm grateful for Castillo & Montes. Thank you very much. Thanks Arnold.
Case Type Unspecified
Unknown
STAY AWAY FROM THIS LAW FIRM After giving this law firm a YEAR of second chances, I went to another firm. I did not realize how horribly I had been treated until I finally found a helpful law firm. Second chances started from the very beginning. I stressed I preferred to stay away from a “Case Mill” (somewhere where I’m a number and they have a huge amount of cases which they handle in bulk). I also stressed I wanted a firm in my area so I wouldn’t have to travel for doctor visits or in case I had to go into the office for various reasons. I informed the person who did my intake I needed to be able to get in contact with either the attorney or their assistant for any additional issues. My first visit was in another county which I was assured it was a one time event and my attorney would be in Riverside. I was also given a cell phone number of someone I could contact any time. I NEVER could get ahold of anyone. When I finally received a response text, I was sent the WRONG information. My attorney ultimately transferred to San Diego. I also ultimately found out that NOTHING was done on my case in a YEAR! A year later my new attorney filed with the WC Board immediately. Something simple which should have been done immediately which was NEVER done. This firm has too many cases. If you are looking for help during this type of stressful situation this is NOT the firm for you. Look elsewhere.
Owner response
To “Just Mee”,<br><br>I am so sorry and apologize for the service you received from our law firm and on my behalf, I am truly sorry for your unfortunate and bad experience with our personnel. I will immediately investigate and review this matter as soon as you are able to send me your full name to my email. We are unable to pull any person with the name of “Just M”. If you wish to contact me directly by telephone or email, that is perfectly fine. I will be waiting for your response and respond promptly. However, our law firm has in fact done a great deal of good and defended many clients in the last 25 years with many repeat clients due to the fact that we got excellent results for them. Just in the last 30 days, we were able to prevail in court and get a client all of his medical treatment and surgery approved by the court after fight against the “ruthless & mean”’ insurance company adjuster and their attorney. On another case, we were to settle our client’s personal injury case within 3 months and get her the maximum insurance policy of one-million dollars. This is only a few examples of many victories we obtain on a daily basis. Many of our clients come back to tell us how happy they are satisfied with the outcome of their cases. <br><br>On a work comp claim we just settled last week, we got $590,000.00 for our client who was excited and so happy for our diligence and efforts. In a past workers comp client case, we were able to resolve his case for over $4,500,000.00 right before trial. He was beyond grateful. Not every case is perfect and not everyone is always happy, but we strive to do our very best for each client. My father was injured at work and I saw him suffer while working when I was very young. That made me who I am. We strive to give our best to every client. <br><br>Unfortunately, we are “human” and we are not “perfect”. In your case, as you state, we failed you. I apologize for that. However, I would like to review your file and find out more information on the details. As to your insinuation that we are a mill, I am sorry that you have that belief. Actually, our attorneys, including myself, have a small caseload of cases and our Paralegals and Case Managers assist us with a small caseload. <br><br>However, I need your name before I can thoroughly investigate your case. <br><br>I will wait for your response so I obtain more information on your file. The public will see that we are serious about your complaint and I wish to get to the bottom of this.<br><br>We take every complaint very serious. <br><br>Looking forward to your response. <br><br>Domingo Castillo<br>Castillo & Montes<br>Attorneys at Law<br>Email: castillolaw2000@aol.com<br>Main office: 1-800-497-9774<br>(Please call my office tomorrow and ask for my office manager Maty) We will respond promptly.
Case Type Unspecified
Unknown
It's a problem to contact the lawyer; at first, before you hire the service, everything is fine, but once you hire the service, they talk to you or answer when they want.
Case Type Unspecified
Unknown
Good quality
Owner response
Thank you for your Four Star Review review. We appreciate your information and will take your information into consideration. We strive to do our very best.
Case Type Unspecified
Unknown
I went to Castillo and Associates after my car accident and was met with the upmost professionalism and eagerness to assist with my case. Mr. Castillo was very efficient in handing all of my questions and concerns. I would definitely recommend them for all of your legal needs!
Owner response
Mrs. Migliaccio, we appreciate your kind words and your Google “5 Star” ratings and recommendation for our workers compensation and personal injury law firm.<br>Sincerely,<br>Castillo & Associates<br>Attorneys at Law
Case Type Unspecified
Unknown
They are very helpful and assisted me in my needs. I highly recommend this office for their job in worker’s compensation and personal injuries.
Owner response
Dear Leslie, Thank you so much for your Google “5 Star” recommendation on our legal services. We strive to do our very best for all our clients and get them the maximum compensation and settlements.<br>Sincerely,<br>Domingo Castillo Esq.<br>Nick Montes Esq.<br>Attorneys at Law<br>Castillo & Associates
Most recent written review from Juan V: Nov 26, 2025 (295 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Nov 26, 2025 (295 days ago). Compare that recency with the other firms you are considering.
They know their laws, and they are fearless they helped me alot, I'm grateful for Castillo & Montes. Thank you very much. Thanks Arnold.
STAY AWAY FROM THIS LAW FIRM After giving this law firm a YEAR of second chances, I went to another firm. I did not realize how horribly I had been treated until I finally found a helpful law firm. Second chances started from the very beginning. I stressed I preferred to stay away from a “Case Mill” (somewhere where I’m a number and they have a huge amount of cases which they handle in bulk). I also stressed I wanted a firm in my area so I wouldn’t have to travel for doctor visits or in case I had to go into the office for various reasons. I informed the person who did my intake I needed to be able to get in contact with either the attorney or their assistant for any additional issues. My first visit was in another county which I was assured it was a one time event and my attorney would be in Riverside. I was also given a cell phone number of someone I could contact any time. I NEVER could get ahold of anyone. When I finally received a response text, I was sent the WRONG information. My attorney ultimately transferred to San Diego. I also ultimately found out that NOTHING was done on my case in a YEAR! A year later my new attorney filed with the WC Board immediately. Something simple which should have been done immediately which was NEVER done. This firm has too many cases. If you are looking for help during this type of stressful situation this is NOT the firm for you. Look elsewhere.
It's a problem to contact the lawyer; at first, before you hire the service, everything is fine, but once you hire the service, they talk to you or answer when they want.