Castle Rock Injury Law Castle Rock has 60 total reviews (59 with text) and an average rating of 4.9 stars.
Castle Rock Injury Law Castle Rock
★★★★4.9
Based on 59 text reviews, clients consistently mention "recommendation", "communication", "staff_experience". Reviews mentioning case # treatment average 5.0 stars.
Process Length(7 mentions) — 71% positive, avg 5.0★
Trust Signals
Cross-Firm Reviewers
3
Reviewed multiple firms
Peer Endorsements
7
From other attorneys
Local Guides
0
Google Local Guides
Rating Contradictions
0
Star vs sentiment mismatch
Text Reviews
59
With written feedback
Response Rate
100%
Owner replies
Sentiment Breakdown
positive98%
negative2%
mixed0%
neutral0%
Dimension Key (What Each Label Means)
Communication
How responsive and communicative is the firm?
Process Length
How long does the legal process take?
Process Transparency
Are clients kept informed about case progress?
Fee Transparency
Are fees and costs clearly explained upfront?
Lowball Pressure
Does the firm resist insurance lowball offers?
Choosing Right Firm
How do clients decide this is the right firm?
Case # Treatment
Do clients feel like a number or a person?
Needing a Lawyer
Do clients feel the firm was necessary?
Lock-in Fear
Can clients leave without penalty?
Settlement Confusion
Is the settlement process clearly explained?
Marketing vs Reality
Does the firm deliver on its marketing promises?
Holistic Advocacy
Does the firm care about the whole person?
Response Quality
64/100
Personalized20%
Semi-Personalized53%
Boilerplate27%
No Response0%
Case Types
Personal Injury21
Disability18
Estate Planning9
Auto Accident4
Immigration3
Motorcycle2
DUI Accident1
Unknown1
Wrongful Death1
Highlighted Reviews - Full Text (27)
Cindy M2021-07-23
positive
Brilliant Attorney and a Compassionate Human Being
After extensive research reviewing experienced disability attorneys and seeking referrals from numerous attorneys, I retained Dale Casares to represent me during my appeal of a disability claim that had been denied by a large insurance company. During the first consultation it was evident that Dale Casares was a dedicated professional who possessed extensive knowledge and experience with the disability claim process, Colorado Laws, and insurance company tactics. Dale also had access to valuable resources to substantiate my disability claim. Dale immediately identified numerous mistakes that were made by the insurance company during the insurance company’s review of my disability claim. Dale performed a comprehensive review of my case. Due to Dale’s diligence, strong analytical/strategic expertise and extreme commitment to clientele, Dale’s thorough and compelling appeal resulted in a quick, full award of disability benefits. Dale and Tia were amazing advocates - always accessible and proactive while always representing my best interest. Dale has overwhelmingly exceeded my expectations, and I will be forever grateful for the exemplary representation that was provided by Dale Casares. I highly recommend Dale Casares as I truly believe I found the best attorney!
DisabilityProcess LengthProcess TransparencyChoosing Right FirmMarketing vs RealityDetailed review with outcome signals
Exceptional Service & Genuine Compassion – Highly Recommend!
I cannot thank Dale Casares enough for her incredible support and generosity during one of the most difficult times in our lives. My husband was in a devastating motorcycle accident, suffering a broken neck, shattered ribs, a head injury, a blood clot, and severe facial trauma requiring complete facial reconstruction. The last thing we needed was to fight with insurance companies over the value of his motorcycle.
Although my husband was not at fault, Dale stepped in and worked tirelessly with our insurance company to ensure we received a fair offer—doing so purely out of kindness and genuine concern for our family. Her compassion, dedication, and legal expertise truly set her apart.
If you’re looking for an injury attorney who not only fights for you but truly cares, I wholeheartedly recommend Dale Casares. She is an outstanding advocate and an even better human being.
MotorcycleProcess TransparencyCase # TreatmentMarketing vs RealityHolistic AdvocacyDetailed narrative with concrete case experience
Throughout my experience with Dale, her first concern was with my health, following a major car accident that was not my fault. Dale initiated referrals to two doctors who specialize in car accidents that we would not have found on our own, and who did thorough testing and treatment. Dale’s office dealt with the insurance companies, which was a tremendous help and less for us to deal with during an incredibly stressful time.
I had regular telephone meetings and emails with Dale, who checked on my progress and provided guidance and information regarding my situation. Dale crafted a comprehensive and well- documented settlement demand that accurately represented my experience and the impact of the accident, and which resulted in a favorable response from the other driver’s insurance. I would recommend Dale to other car accident victims!
Auto AccidentCommunicationChoosing Right FirmSettlement ConfusionMarketing vs RealityHolistic AdvocacyDetailed review with outcome signals
This firm is absolutely amazing. I put my trust and faith & was not disappointed what so ever. Diana is one of the paralegals & the best paralegal I have ever worked with. Her communication with me is always 100% weather it’s a phone call or email. I am always able to reach her with questions and concerns I had about my case. She is extremely knowledgeable with personal injury & always went over and beyond for me to make sure I was taken care. Unlike other paralegals who just treat you like another face walking through the front door, I felt like family like she truly cared about me as a person needing help. If you want someone who genuinely cares and is there for you until the end Diana is the person to go to. I promise you you will not be disappointed with your results.
Estate PlanningCommunicationChoosing Right FirmCase # TreatmentMarketing vs RealityDetailed narrative with concrete case experience
Dale is absolutely incredible. From the very first conversation, she treated me like a real person—not just a case file. She took the time to listen, explain every step, and make sure I always felt supported. What truly amazed me was how hard she fought on my behalf. She cared about my situation, checked in regularly, and never rushed the process just to get it done.
Because of her dedication and determination, she secured a payout far beyond what I ever expected. I felt protected, informed, and genuinely cared for the entire time. If you need a personal injury attorney who is compassionate, sharp, and relentless in getting you what you deserve, Dale is the one. Highly recommend!
DisabilityCommunicationProcess TransparencyCase # TreatmentLock-in FearSettlement ConfusionDetailed review with outcome signals
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Average Rating
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29
A BCD
6 months agoDate: 2025-08-05
Motorcycle
Post-Verdict
Casares Injury Law handled my auto injury case flawlessly. From the injury through settlement, Dale Casares and team literally held my hand, explaining the process and taking all burdens from me. Making sure I was not only taken care of regarding the settlement, but making sure I saw the physicians which I needed to see, following up as needed with the medical team which was created for me, seeing I received the very best care and that all of my needs were met.
If you are in an Auto or Motorcycle accident, I cannot express strongly enough the thoroughness and professionalism which you will receive from Dale Casares and the Casares Injury Law team. The best of the best.
case:motorcyclestage:post_verdictresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementhighlight:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:SettlementConfusiondimension-sentiment:SettlementConfusion:mixeddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:staff_experiencetheme:case_outcomecompetitor:casares injury law
Daniel Lowrie
6 months agoDate: 2025-07-22
Personal Injury
Post-Verdict
Dale is an excellent personal injury attorney and just a great human being overall. She help me through a very difficult time in my life connecting me to an exceptional network of specialized healthcare providers and handled 100% of the paperwork nightmare of dealing with insurance. She negotiated a best case scenario settlement with the insurance company for my claim. I would highly recommend the Casares Law team to anyone dealing with a personal injury case.
Case # Treatment (mixed)Settlement Confusion (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (24)
case:personal_injury_generalstage:post_verdictresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementhighlight:yespeer:yesdepth:detaileddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:mixeddimension:SettlementConfusiondimension-sentiment:SettlementConfusion:mixedtheme:staff_experiencetheme:case_outcometheme:insurance_handlingtheme:recommendationinjury:surgeryinjury:physical_therapyinsurance:insurance companycompetitor:casares law
Wendy Coensgen
a year agoDate: 2025-02-04
Motorcycle
Post-Verdict
Exceptional Service & Genuine Compassion – Highly Recommend!
I cannot thank Dale Casares enough for her incredible support and generosity during one of the most difficult times in our lives. My husband was in a devastating motorcycle accident, suffering a broken neck, shattered ribs, a head injury, a blood clot, and severe facial trauma requiring complete facial reconstruction. The last thing we needed was to fight with insurance companies over the value of his motorcycle.
Although my husband was not at fault, Dale stepped in and worked tirelessly with our insurance company to ensure we received a fair offer—doing so purely out of kindness and genuine concern for our family. Her compassion, dedication, and legal expertise truly set her apart.
If you’re looking for an injury attorney who not only fights for you but truly cares, I wholeheartedly recommend Dale Casares. She is an outstanding advocate and an even better human being.
Process Transparency (positive)Case # Treatment (positive)Marketing vs Reality (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (26)
case:motorcyclestage:post_verdictresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yespeer:yesdepth:essaydimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixeddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:mixedtheme:insurance_handlingtheme:recommendationinjury:traumatic_braininjury:broken_bonesinjury:emotionalinjury:surgeryinjury:physical_therapyinsurance:insurance company
Eric Wilson
a year agoDate: 2025-01-16
Auto Accident
Unknown
My wife had nothing but good things to say about Dale and how helpful they were throughout the time from her car crash so recommended her to me. My first crash lm 32 and was a t bone incident where the other guy was at fault and Dale and Shantel fought to get me 10,000 to pay for bills and fees and got some extra for myself. Very friendly and communication is the best. Thanks Dale and Shantel 😊😊
Communication (positive)Fee Transparency (mixed)Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Dale Caesars is an amazing attorney she keeps you updated with the case she does everything she can to make you satisfied with the outcome on the case I would highly recommend her for an attorney she is thr best attorney in town and in the sate of Colorado
Communication (positive)Marketing vs Reality (positive)Semi-PersonalizedSentiment: positiveMixed DetailClient Relationship Unclear
Throughout my experience with Dale, her first concern was with my health, following a major car accident that was not my fault. Dale initiated referrals to two doctors who specialize in car accidents that we would not have found on our own, and who did thorough testing and treatment. Dale’s office dealt with the insurance companies, which was a tremendous help and less for us to deal with during an incredibly stressful time.
I had regular telephone meetings and emails with Dale, who checked on my progress and provided guidance and information regarding my situation. Dale crafted a comprehensive and well- documented settlement demand that accurately represented my experience and the impact of the accident, and which resulted in a favorable response from the other driver’s insurance. I would recommend Dale to other car accident victims!
Communication (mixed)Choosing Right Firm (mixed)Settlement Confusion (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Mountain States Injury is great! Shantel's dedication to the clients is unmatched!
Her care for the ins and out and all of the little details was so evident! Things I wouldn't have thought of were handled perfectly! her time and commitment to helping those in her care are absolutely her highest priority! I highly recommend
Case # Treatment (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Shantel is a true gem and an asset to your firm. Her clients needs and bests interest are her utmost priorities! She truly cares and takes pride in what she does.
Case # Treatment (mixed)PersonalizedSentiment: positiveMixed DetailClient Relationship Unclear
Loved Dale, she helped to guide me through a process I have no knowledge in and set me up for medical care following my accident. I was worried about the coverage for my medical needs, and she made sure everything was taken care of. My schedule is super busy, and she was always understanding of that and made communicating easy. She’s just relatable, knows her business, and is understanding and that’s why I chose her to start.
Process Transparency (mixed)Choosing Right Firm (mixed)Case # Treatment (mixed)Marketing vs Reality (mixed)Holistic Advocacy (mixed)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Dale not only provided us useful information, but also was able to be honest and considerate of our situation. In the unknown, I believe that if you have a lawyer that not only stands by you, but can put your mind at ease. It certainly is a added benefit of her representation. Thanks Dale for your time my family really appreciates you for it!
Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot recommend Dale highly enough! Dale was not only extremely knowledgeable and skilled in handling my case, but also incredibly kind and supportive throughout the entire process. Every step of the way, Dale and her team were there with clear explanations and reassurance, making a potentially stressful experience much more manageable. Dale's professionalism and empathy truly set her apart. I felt genuinely cared for and well-represented. If you are looking for an attorney who combines expertise with a truly personal touch, Dale is the person to go to. Thank you Dale!!!
Unbelievable. Dale was working my case for weeks after I was hit by a drunk driver and my truck was totaled, and told me I had a strong case, then one day dropped me and withdrew from my case without giving me any reason or explanation and left me hanging. Worst experience I’ve ever had with a lawyer. They also would not respond to my emails asking why they withdrew, but they did manage to find the time to respond to this review, saying they do not tolerate racial slurs or discrimination directed toward their staff, which is not true. I asked them if the drunk driver’s insurance company (Fred Loya) was discriminating against me on the basis of race, and somehow they inverted that and put it on me. No ethnic slurs or discrimination were directed at anyone. I simply asked if Fred Loya was discriminating against me because of their bare minimum, dismissive settlement offer and because every single one of their employees is Latino. I also sent that email at the end of a twelve hour workday when I was exhausted and admittedly overreacted to the offer from Loya. Dale’s employee, Shantel, was actually very helpful and simply reassured me that she didn’t think Fred Loya was racist (and I was ready to let it go after that), but then Dale apparently took it personally and overreacted. Accusing Fred Loya of racism doesn’t make me racist, and nothing was directed at you or your team, Dale. Unbelievably stupid and ignorant. I even explained to Dale that my ancestry is Hispanic. How stupid would I have to be to hate my own grandparents and my own family ancestry? Thank you for not charging me, because your services were worthless.
Communication (mixed)Process Transparency (mixed)Settlement Confusion (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (24)
case:dui_accidentstage:post_settlementresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementdepth:essaydimension:Communicationdimension-sentiment:Communication:mixeddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:mixeddimension:SettlementConfusiondimension-sentiment:SettlementConfusion:mixeddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedtheme:communicationtheme:staff_experiencetheme:case_outcometheme:insurance_handlinginsurance:erieinsurance:insurance company
Hoak Corgatelli
2 years agoDate: 2023-10-31
Personal Injury
Unknown
Chip was always very helpful with the whole process he treated me with respect and always kept my informed on everything that he was doing he is an Al round great guy!
I have used Chip Giles as my lawyer for the last 10 yrs. Always Competent and well versed. Have recommended him many times to other people
Ginny Martiny
Dale and Shantel were absolutely amazing. Very communicative and patient with a not so good situation. They let us know every step of the way what was going on and it took a lot of stress away. I highly recommend!
Process Transparency (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I can't even put into words how to express how greatful I am about Dale and her team. Dale put me at ease since the very first call, and continues as we proceed forward. Ashley has been literally at my finger tips if I've had any questions or concerns along the way so far. They ALL have gone over and above mine and my families expectations. An outstanding team to have in your corner.
Communication (mixed)Process Length (mixed)Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Dale was super was super helpful and didn’t really Hover or pry. She is very Attentive and always helpful with updating and also going over any questions I might of have she is was easy to reach when needed to be.
Dale at Casares Law was extremely kind and helpful in a moment of panic after a car accident. She went out of her way to ensure I had the correct information in regards to what CO laws protect me after an accident and how to properly approach the situation. Thanks so much for your time and I will 100% be back if I'm in need of a lawyer again!
Marketing vs Reality (mixed)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (12)
case:auto_accidentstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedcompetitor:casares law
isaiah gomez
3 years agoDate: 2022-04-01
Personal Injury
Unknown
Dale was extremely helpful in recovering damages to my custom harley davidson. Excellent resource