Great company to work with!!!
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Century Law Firm
Jacksonville Personal Injury Lawyer — 1329 Client Reviews Analyzed
4.8(1329 reviews)Century Law Firm is a Personal Injury law firm in Jacksonville, FL, located at 301 W Bay St #1465 and reachable at +1800-381-1806. Clients have rated the firm 4.8 out of 5 across 1329 public Google reviews, 9 of which include written feedback. The most recent written review is from Cindy Pancake on Jun 10, 2026 (92 days ago).
Owner engagement: Century Law Firm replies on 60% of visible Google reviews, and roughly 94% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Century Law is the attorney most frequently named by clients in reviews of Century Law Firm.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
1329 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Century Law Firm is a personal injury law firm serving clients in Jacksonville, Florida, located at 301 W Bay St #1465 32202.
Review evidence: Clients have left 1329 public Google reviews averaging 4.8 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Jacksonville, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Century Law; the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact Century Law Firm at (800) 381-1806 or visit centurylawfirm.com for a free case review.
1,329 public reviews and 19 written reviews.
Most recent written review from Cindy Pancake: Jun 8, 2026 (94 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 5% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Cindy Pancake: Jun 8, 2026 (94 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 8, 2026 (94 days ago). Compare that recency with the other firms you are considering.
Great company to work with!!!
We did it! Thank you Century Law firm and all staff. Professional, knowledgeable, and courteous people all the way thru the program. Thanks to the program I am debt free and my credit score already climbing.
Went with this company in 2016. We are now dealing with charge offs and the IRS 10 years later! Do not recommend.
301 W Bay St #1465, Jacksonville, FL 32202
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Cindy Pancake: Jun 8, 2026 (94 days ago)
Written Reviews
19
Average Rating
3.53
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Showing 19 of 19 written reviews.
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Great company to work with!!!
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We did it! Thank you Century Law firm and all staff. Professional, knowledgeable, and courteous people all the way thru the program. Thanks to the program I am debt free and my credit score already climbing.
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Went with this company in 2016. We are now dealing with charge offs and the IRS 10 years later! Do not recommend.
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I’m giving 3 stars because the company was semi-transparent, and I do think their program may help a small group of people in the right situation. However, I was very clear from the beginning that I did not want to fall behind on any of my accounts, and I was reassured that wouldn’t happen. That turned out to be misleading, because the process ultimately depends on accounts becoming delinquent in order to negotiate settlements. I was also given estimated timelines that were presented with more confidence than they realistically should have been. To be fair, no one can truly guarantee exact settlement timeframes, but I felt many of my questions were answered in a way that was technically correct while still somewhat misleading. I don’t believe this is necessarily a bad company, but I do think consumers need to fully understand that this is debt settlement, not traditional debt consolidation, and there are real risks and consequences involved.
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They are the real deal. Great customer service support and are on top of your accounts.
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Buyer Beware! These are the kind of lawyers that give the profession a bad name. Success in the program relies upon the firm’s timely and skilled negotiating skills with creditors, which didn’t happen in my case. Approaching the end of the 48-month term, they are demanding an additional 18 months of payment, which would mean I’ll end up paying more than my original debt. Because they didn’t deliver, I and many other desperate debtors (whose reviews you will find at the BBB and Yelp) are at their mercy now. Lawyers are often compared to sharks, but sharks don’t generally prey on humans.
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Completed my four year program. However, if I would not have paid additional amount at the end of four years, it would have taken me another 10 months to complete. I am happy with the process, and the overall amount they saved me. Teaira W. was very helpful with the graduation process.
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Jazmyn M provided exceptional service during our conversation today. She was professional, patient, knowledgeable, and took the time to make sure my questions were answered clearly. I appreciated her positive attitude and the way she made the process feel smooth and easy. It is always refreshing to speak with someone who genuinely cares about providing great customer service. Thank you, Jazmyn M, for your help and professionalism. I truly appreciate the service you provided today.
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I used Century to settle 2 cards from Chase bank. When I signed up the rep. told me my credit would be hurt while paying on the plan. But, once I paid, everything would be cleared up and my credit would be “great”. He also said Century would clear up any issues that arose from the payment plan. Inferring all along with [I believe] full intent that I was hiring a legal firm to help. At the end of the program when I made my last payment they suggested I enroll in their credit monitoring program for about $1000 a year. Again inferring they would help correct any problems. I didn’t take the bait the second time. Chase reported a charge off about 4 months after I completed the plan. I contacted Century and they asked for documentation. I provided a copy of my credit report I obtained myself. Once I sent them the copy they called me. I thought I might be getting some traction in the matter. NOPE. The rep informed me Chase can report a loss on my credit until 2029. To be clear The Century rep said We don’t fix credit. Despite what the sales rep said/inferred. The rep said Chase can report negatively on your credit. We don’t care/wont help. The sales rep. In an apparent [and successful] attempt to get my signature, reassured me the “Century plan is much better than bankruptcy”. My credit will be dinged for about 7 years when all is done. Beware “Century Law Firm” seems to be a logo rather than a description. I’m still trying to figure out what I paid for besides a very false sense of security.
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Don't use! It would have been cheaper to pay the debt myself. They are extending my payments for another year. That will make 5 years of payments. I will end up paying more than what my debt was. Now they have just taken an extra 1,650.00 for service fees. After they had already collected over 12,000 in fees. When the contract i signed said it was a flat rate fee that was paid in the first 16 months. They are liers and crooks. Do not trust them to help you. They are only here to take your money and keep extending the program so you pay more than what you originally owed.
Owner response
We’re sorry to hear about your experience and understand how frustrating this situation feels. Please know that our team is currently in contact with you and working on obtaining the information you requested. We’ve also explained the reason for the extension and reviewed your concerns directly.<br>Our goal is always to help clients reach a successful completion of their program in the most efficient way possible while ensuring their accounts remain protected throughout the process. We appreciate your patience and the opportunity to continue assisting you toward resolution.
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Jazmyn M. was very clear and helpful today in a telephone call.
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I am glad to be done with the program Century Law Firm helped me get thru a time when we needed some help especially one of their associates Teaira Williams talked to her many times keeping me informed of what was going on .
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