Most ignorant law office ever the girl that answered the phone was a complete ignorant non professional person ever do not recommend this place at all
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Chad B. McKay Law Firm
Ogden Personal Injury Lawyer — 69 Client Reviews Analyzed
3.6(69 reviews)Chad B. McKay Law Firm is a Personal Injury law firm in Ogden, UT, located at PROFESSIONAL OFFICE BUILDING, 2650 Washington Blvd Suite 101 and reachable at +1801-621-6021. Clients have rated the firm 3.6 out of 5 across 69 public Google reviews, 47 of which include written feedback. The most recent written review is from Jeremy Johnson on Oct 22, 2025 (233 days ago).
What reviewers consistently praise: care for the whole situation, patience through a long case, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Chad B. Mc and When I went are the attorneys most frequently named by clients in reviews of Chad B. McKay Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
69 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Chad B. McKay Law Firm is a personal injury law firm serving clients in Ogden, Utah, located at PROFESSIONAL OFFICE BUILDING, 2650 Washington Blvd Suite 101 84401.
Review evidence: Clients have left 69 public Google reviews averaging 3.6 out of 5, 47 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Ogden, Utah firms before you decide.
Quick signals: attorneys named most often in reviews are Chad B. Mc, When I went; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Chad B. McKay Law Firm at (801) 621-6021 or visit chadmckaylaw.com for a free case review.
69 public reviews and 47 written reviews.
Most recent written review from Jeremy Johnson: Oct 22, 2025 (233 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Jeremy Johnson: Oct 22, 2025 (233 days ago)
Mentioned in 25 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 3.9-star rating when clients talk about this theme.
Mentioned in 15 reviews, with an average 3.1-star rating when clients talk about this theme.
15 reviews touch this theme, including 7 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 7 clearly negative mentions and 0 mixed mentions.
47 reviews currently have no visible owner response, so the written feedback matters more than response style.
Most ignorant law office ever the girl that answered the phone was a complete ignorant non professional person ever do not recommend this place at all
Excellent service and quick response regarding my case and any questions I had throughout the process
Exceptional Support and Expertise During a Difficult Time We had the privilege of working with Chad B. McKay during a challenging period of life. From the first consultation, we felt heard, supported, and reassured that we were in capable hands. Chad was not only extremely knowledgeable about family law, but also took the time to explain each step of the process in a way that was clear and empowering. What really stood out to me was his knowledge, get-it done attitude, compassion and professionalism - he struck the perfect balance between being empathetic and strategic. Communication was always prompt and transparent. Whether by phone or email - questions were answered and concerns were promptly addressed. During negotiations and court appearances, he remained calm, focused, and fiercely advocated. Thanks to Chad, this situation was handled with dignity, and Chad was able to achieve a fair and reasonable outcome. If you’re looking for a divorce attorney who is both skilled and genuinely cares about their clients, I cannot recommend Chad B. McKay highly enough.
PROFESSIONAL OFFICE BUILDING, 2650 Washington Blvd Suite 101, Ogden, UT 84401
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Most recent written review from Jeremy Johnson: May 8, 2026 (35 days ago)
Written Reviews
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Jeremy Johnson
Personal Injury
Unknown
Most ignorant law office ever the girl that answered the phone was a complete ignorant non professional person ever do not recommend this place at all
Ayla Smith
Personal Injury
Unknown
Excellent service and quick response regarding my case and any questions I had throughout the process
Kassi Hipwell
Personal Injury
Unknown
Exceptional Support and Expertise During a Difficult Time We had the privilege of working with Chad B. McKay during a challenging period of life. From the first consultation, we felt heard, supported, and reassured that we were in capable hands. Chad was not only extremely knowledgeable about family law, but also took the time to explain each step of the process in a way that was clear and empowering. What really stood out to me was his knowledge, get-it done attitude, compassion and professionalism - he struck the perfect balance between being empathetic and strategic. Communication was always prompt and transparent. Whether by phone or email - questions were answered and concerns were promptly addressed. During negotiations and court appearances, he remained calm, focused, and fiercely advocated. Thanks to Chad, this situation was handled with dignity, and Chad was able to achieve a fair and reasonable outcome. If you’re looking for a divorce attorney who is both skilled and genuinely cares about their clients, I cannot recommend Chad B. McKay highly enough.
Cleo Crandall
Personal Injury
Unknown
Thank You! Thank you! to Attorney Chad McKay... you were absolutely incredible with our case!.. Much more than 5 star.. It was a 10! He really got after our case and was able to solve the issues in a short time. We will always be grateful for his expertise..care and kindness and the professional way he served us. We highly recommended him. Our family will always be thankful. My only regret was NOT CONTACTING him SOONER! Thanks again and again.!
Cherie Steele
Personal Injury
Unknown
I would never recommend him to anyone. I called Chad's office and told his secretary exactly what type of law firm I was needed. She told me yes Chad could help me and that it would cost $100.00 for a consult. When I went into the office she took my payment. Which I will not pay in advance again. When I went into his office, Chad was rude asking me why I was there. I explained why and that his receptionist told me he could help. He told me no he could not help. He gave me a number to another attorney. I was in and out of his office in under 10 minutes. That is $10.00 a minute. His secretary could have told me he could not help, and given me the number over the phone.
BoBo BoBo
Personal Injury
Unknown
Not helpful at all.
Terrance Osborn
Personal Injury
Unknown
My property was damaged in front of my house and Chad was recommended to me. I made a drive all the way from Salt Lake to Ogden, just to have him completely ignore me even after he picked up my case willingly. When I got there, he seemed completely uninterested in what I had to say, and contacted the insurance company without all the facts. He actually made matters worse by doing that. Completely unprofessional. I recommend searching for someone else.
Mark Jensen
Personal Injury
Unknown
Answered all of my questions fully. Great
Barbie B
Personal Injury
Unknown
Chad and everyone in his office are AMAZING! I absolutely cannot say enough how awesome, helpful and great they are! I will definitely refer anyone to Chad, and use him for any future legal needs! I will say that if you are "soft", take things personally or get offended easily then I would advise being aware that Chad is a no bull, no sugar coating anything kind of guy which I personally appreciate and want, especially when its legal situations. I only say this because I have seen reviews stating he was rude or unprofessional, which he is not. Chad is great at his job, knows what he's doing and is super helpful and nice! He gets to the point and gets things done!
Mikkol Richins
Personal Injury
Unknown
My husband and I were referred to Chad through my husband’s insurance for will preparation. After 5 minutes of being in his office we ended up walking out because he was so unprofessional, uninterested in helping us, and belittling. I would highly recommend finding a different attorney for any legal service. As many other reviews note, he seems to normally conduct business in this rude and unprofessional manner.
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